Vanda
Google
We stayed here for a week, when booking the room the receptionist was super informative and helpful. Once we arrived (very easily accessible) we could park in front on the hotel while they unloaded and parked the car for us, also placed our ski gear into the ski room, we were greeted with champagne and smiles, everyone was extremely nice! The room was super spacious, great balcony, and nothing missing except for maybe a coffee machine. Breakfast was amazing, everything was delicious, huge choice, fresh fruits, juices (juice presser), and incredible service! On my birthday, I received the most delicious marble cake from the staff, they were very cute! The cleaning lady was super nice and always made sure our room was super clean, we could communicate a bit as she was Hungarian-Ukrainian and she was always super friendly and flexible in timing.. the Spa was great too, and the masseuse Elena was absolutely fantastic. The hotel is a couple minutes away from the first cable car station by foot, and a minute from the centre. The food was also delicious during lunch, and the service was very nice. When we visit Kitzbühel again, we will DEFINITELY stay at this hotel!