Hotel Schweizerhof Bern & Spa

We had to pop over to Bern for a passport renewal so we figured that we would go the night before and see the city. The hotel was fantastic, pure luxury. We really enjoyed the lounge area for an apero and an after dinner drink. The location was perfect as it was just across the street from the train station. The staff were also great! Highly recommended!!!

This was one of the best stays that I’ve ever had a hotel in Switzerland or anywhere. First, the service by the staff was impeccable, from daily service of the room to turndown service to assistance from the front desk. Everyone was so incredibly welcoming, nice and kind. Second, the accommodations were very nice, spacious, and spotless. My room was very quiet and I did not even know most times that I was in a hotel. Third, the attached restaurant, Jack’s had a great breakfast every day with staff who were also the best. Fourth, and finally, hotel amenities were great, from the daily coffee/tea service available in the lobby to the hotel gym and spa. I have found my go-to hotel in Bern and I look forward to returning!

They deserve their 5 star . From the service to the rooms to the location of the hotel. They deserve their 5 star. Staff are some of the friendliest most helpful I have ever seen. They always welcomed us with a smile and always made sure to meet all our expectations. I have ZERO criticism. Hard to find one. The whole place is perfect. Well done

It's a conveniently located spot with excellent spa facilities, and I'm pleased that it welcomes kids during specific hours, allowing parents to indulge in some relaxation.

Our three-night stay at Hotel Schweizerhof Bern & Spa was an enjoyable experience and a memorable part of our honeymoon.||The location of the hotel is perfect, right opposite the train station and close proximity to great restaurants, but still very quiet!||We stayed in a 'charming king' room, which was on the smaller side but well styled - however would suggest booking a larger room as the luggage took up a lot of space in the room. Also this room had no aspect or view. ||On the first night we had dinner at the hotel's restaurant Jack’s Brasserie, which was amazing - would highly recommend. My wife had her first ever chateaubriand and she loved it! On our final day we had coffee in the hotel's bar/cafe, which was also pretty good.||The hotel also had a great gym which we utilised every day.||Throughout our stay the hotel staff were generally very friendly and attentive.||Overall, we found this hotel to be in the perfect location (being situated next to the train station) to allow us to explore nearby areas of Switzerland via train, and it also had excellent facilities/services including food. ||Would highly recommend this hotel!

A wonderful hotel in the lovely city of Bern. Great location for people travelling by rail. Staff were fantastic and extremely helpful, special mention for Yannick who went out of his way to provide assistance. A very good experience!

A wonderful stay: the room was very beautiful and spacious, with everything cared for down to the smallest detail, and the breakfast was excellent. I especially appreciated the little cake I found in the room on my birthday. Arianna at the reception was very warm and professional and gave us very useful advice, as it was our first time in Bern. The spa is small but has everything you need; the only downside is that the cold plunge pool water should be changed a bit more often, as the spotlight positioned at the bottom makes any impurities in the water very visible.

5 star hotel in the center of Bern. The hotel is located right across the main train station in Bern. Plenty to see and do all within walking distance in the Old city area. The staff did an outstanding job in making you feel welcome and attended to our every need. Anita at the front desk deserves a special mention as she provided a friendly and professional check-in/check-out experience. The hotel facilities are top notch. The Spa was a great highlight after a long day visiting the city and adjacent locations. Definitely worth the money.

Great place to work from home if you don't want your employer in the us to know you're in Bern. They have a great bar and private room where you can get on Concalls and have a drink or a cigar. After all, it was 5pm here and 9 am in Cali. Hahaha

I'm not sure if it was because I was dressed in scruffy leather or not but I was treated like a rock star my entire 5 day stay!! From first entering and handed hot towels for our hands and a lovely little glass of fruit sorbet to relax with while checking in to knocks at the door with little packages of goodies with chocolate, drinks and toiletries(not asked for) We were offered free taxi service and complimentary room upgrade. The rooms are beautiful and quite spacious. A rain-shower is always a winner. Good amenities, a nespresso machine and minibar included in price and restocked each day. Turn down of the room in the evenings left some very welcomed swiss chocolate and fruit drinks. Great location opposite the train station and right in the heart of Bern. The staff were wonderful and our room excellent! The restaurant was fantastic for dinner and buffet breakfast every morning. The cocktail bar is amazing with brilliant staff.

My Oh My! I very much hope to be in Bern again soon as this hotel was an absolute pleasure to stay at. In fact, I would go and stay in the hotel an entire weekend if I could. The hotel rooms are perfect in every way, from the plugs at the desk suiting both EU and UK, the overly comfortable bed, wonderful (large) waterfall shower, free minibar (free soda, water, wine, and beer. Hard liqueur you pay), great teas and coffees, and an absolutely scrumptious breakfast... I was in heaven. On the ground floor near the bar you will find a comfortable cigar room which will likely make an American happy as they will find a selection of Cuban cigars (you can thank me later). The spa in the basement is definitely worth a visit, especially in the cold winters, as the hot saunas, pool, jets, and everything else is a dream.

Best hotel we stayed at in Switzerland (turns out 5 stars doesn't mean the same thing to everyone but it was better than expected here!). We were greeted by the bellhop upon our arrival and escorted to the desk where we were given cold towels and juice! We were escorted to our room and shown how to work the lights shutters and tv! Many mini bar items are complimentary which was really nice! Refilled once a day! They also have a spa and three restaurants! The hotel is located just steps from the old town and clock tower and within a few minutes of the rail station. Request a room facing the courtyard to avoid traffic noise in the front of the hotel. The sixth floor is the highest floor. Our only compliant was that the air conditioning was weak even at the lowest temperature but it was still comparable to other European hotels.

The Schweizerhof hotel is, to put it simply, the best hotel in Bern. From the gorgeous architecture to the plush rooms to the unparalleled service to the superb spa to the first-rate gym and pool, this hotel cannot be beat. It stands head and shoulders above the rest of the hotels in Bern and is the ultimate upscale hotel experience. It brims with luxury and comfort. It is located in the most central part of town and many shops and restaurants are nearby. It is an extremely walkable area in the quaint and lovely old town and is also close to the Bahnhof station in Bern. We had the wonderful pleasure of staying at the Schweizerhof for over a month and the entire stay was an absolute delight. Someday when we return to Bern, I hope to stay here again. This hotel ranks so high in terms of excellence that it truly deserves more than five stars.

Beautiful end to a week in Switzerland. The hotel staff are super friendly and helpful. We arrived early and they were able to keep our bags until check in. The rooms are beautiful and the amenities top notch. The spa was perfect for relaxing. We only stayed one night but the experience was wonderful. We will definitely be returning.