Hotel Schweizerhof St.Moritz

We arrived via the Bernina Express and were greated by the hotels concierge at the station and taken to the hotel at no cost, great service. Check in was seamless with a free room upgrade. Room was immaculate from recent upgrade with a balcony and fantastic view of the lake and mountains, nice touch with the free mini bar. Breakfast is great with plenty of choices, the food in the restaurant is good value. Piano Bar and Stubli bar offer good entertainment and excellent service. Free to use E-Bikes are a bonus and the staff were more than helpful with advice on where to go and what to see. Overall an excellent experience and we highly recommend visiting.

We did not realise the 5 star experience we were in for by staying at this Hotel. The Reception staff, who are the first contact with the hotel, truly were outstanding and very helpful by providing all the information we required for our stay and then some. The Travel Pass offered were well received for us to us on the buses and funicular and the Breakfast was a wonderful selection and service. Very central to everything and hopefully one day we could return.

We were picked up from the station and also dropped off on our return. The check in was very quick and efficient. The hotel is very large and looks very exclusive. The room we had is lovely with the most amazing views of the lake. The bathroom wasn’t the best laid out and you can only fit one person at a time in there. There is a viewing terrace on the 6th floor with views across the whole lake. There is a sauna and spa area but I did not use these so can not comment. Unfortunately it was difficult to sit on the balcony as the people underneath us were constantly out there smoking weed, which I can not stand the smell of. |The service was very slow in the main bar on the first night due to lack of staff. We went in the English bar underneath the hotel, which had a live singer. You can smoke in there which I did not enjoy as don’t smoke, and it was a very small room with lots of smokers, however my husband was loving life as not been able to smoke in a bar for many many years. There is also a piano bar, which again you can smoke in but the room is much bigger, however be aware that the prices in this bar are way higher than anywhere else in the hotel. Breakfast - good selection of foods and a chef to cook your eggs the way you want them, which is always nice. We ate in the hotel restaurant Acla, which was very nice. The customer service is very good at the hotel, we had an issue with one of our bills and it was rectified immediately.

The hotel has a great location and upon arrival we were greeted by Mr.Dario Matti indeed a very sweet person . His willingness and urge to help guests was remarkable. But it all turned black while dining. So definitely not a good place to go

An excellent hotel in the heart of St. Moritz. From the moment I arrived at the train station, I was picked up using the complimentary transfer and promptly checked in upon arrival. No doubt the room is a little dated, it exudes old school charm. I had a room with an excellent lake view. Main praise goes to Segantini restaurant who catered to my dietary requirements and special kudos to Renato who was warm and extremely friendly! Highly recommended.

We really enjoyed our stay, our room was fabulous, overlooking the lake. We enjoyed our breakfast, there was a good choice of food. The hotel is in a great location, with easy access to the train station, lake and restaurants. The staff were very friendly and we enjoyed our evenings in the piano bar.

We found this hotel to be very well appointed, large rooms with a mini bar and a coffee machine. The minibar had a water, a beer, a coke and an ice tea, as well as a couple of snacks. The breakfast was very ample, including freshly cooked eggs or omelettes and fresh fruit and something for everyone.|My only concern in this hotel was that the he shower was inside a very deep tub in our room, which could prove hazardous. It would help to have a grab bar to make it safer. Also the water kept changing from very hot to cold in the shower, possibly due to activity in nearby rooms. The staff were very helpful and there is a free shuttle to the train station which we declined since the station is close by. An extra bonus was the city bus pass provided that helped get us to the tram to the nearby mountain.top.

Hotel close to station if not carrying luggage, hotel will provide pickup and drop off Hotel reception not welcoming to guests and more interested in attending to their conversation than service Lovely old style Hotel high on hill on roundabout with great view of Lake Saint Moritz Rooms do lack style though and floor felt uneven and creaked. Shower over bath which is difficult for most people. Pillows flat however if requested staff will provide an extra one. Breakfast room big and provided good range of options. Again some staff not keen to provide hospitality services in a friendly manner