Hotel Schweizerhof Zürich

We booked a few days here ahead of our chosen river cruise. It was expensive, as everything in Zurich is, especially with the AUD as low as it is…but what a beautiful hotel. The room was very comfortable, the breakfast room, meals and staff just lovely and the desk staff were super friendly and extremely helpful. We ate in the cosy Hotel bar twice and found the barman a delight, and the meals quite good. Drinks and meals no more expensive than anywhere outside and just as good. Overall a positive experience, and a great stay close to everything, even a supermarket and close to other eateries.

The hotel staff were very courteous and helpful. The hotel location was perfect because I do like to do tours as well as explore independently, which I was able to do. The railroad and tours are nearby. There is also nearby shopping, restaurants, and sights to see. The room was nice and my dog also liked it. 👍 Thank you.

A truly family friendly property. The level of service and friendly demeanor of all the staff was impressive and appreciated. Location is superb if you’re looking to use the Swiss rail system or do shopping in Zurich. While the rooms could use an update they were clean and comfortable. In particular my kids were enamored with a wonderful concierge named Frederica who was so kind and loving with our children. And she gave us phenomenal restaurant suggestions. We look forward to returning to the hotel for future trips to amazing Switzerland.

An exceptional stay at Hotel Schweizerhof Zürich! The moment we stepped in, we were welcomed with genuine warmth and professionalism. Situated just steps from the central station, the location is unbeatable—perfect for exploring the city or catching a train. Our room was elegantly furnished, spotlessly clean, and equipped with all the comforts we could hope for—luxurious bedding, modern amenities, and thoughtful touches throughout. Service at the Schweizerhof was truly outstanding. From the friendly concierge offering insider tips on Zurich’s best spots to the attentive reception and housekeeping teams, every staff member went above and beyond. The breakfast buffet was a delight—fresh, varied, and beautifully presented, including regional pastries, high-quality coffee, and healthy options. We also loved the elegant lobby bar, where we enjoyed a relaxing drink in a refined atmosphere. Whether for business or pleasure, this hotel blends classic charm with contemporary convenience perfectly. A stay here feels both sophisticated and inviting—highly recommended, and we can’t wait to return!

Excellent hotel, impeccable service and perfect central location: literally at the top of the escalator from the Bahnhof, at the corner of Bahnhofstrasse, and within ten minutes’ walk from everything in the old town. Would absolutely stay here again.||They don’t really do the full “chocolate butler” thing anymore, but maid service brings goodies :)

Deeply disappointing stay at Schweizerhof Zürich. I booked a Superior Double Room based on the hotel’s own website — but the room I received was far below expectations: small window, awkward split bathroom, and connecting doors to two other rooms, which made it noisy and uncomfortable. Worse, the front desk staff were dismissive and unhelpful. When I raised my concerns, I was told, in essence, “take it or leave it.” I left after one night. They refunded only one night, but that doesn’t fix the misleading advertising and poor service. This hotel does not live up to Swiss standards, and I would not recommend it to anyone expecting professionalism or honesty.

Having paid for one of the top rooms we expected top service. Ordered breakfast in Restaurant never arrived, tea was cold. Turn down service did not renew dirty cups etc. Or service the room Barman was good. They need to work on attention to detail.

It's an excellent hotel with immediate access to the station. If you're staying for a few days or more, it would be a perfect center of operations. If you're staying just overnight--say, for a very early train--you might weigh cost v. convenience before committing.

When traveling out of the country it is so important that my hotel has great amenities. Not only did this hotel deliver but it was conveniently located. Walking distance to so many different points of interest. Where I could not walk, the train depot is literally across the street from my hotel. I slept like a baby in my power controlled bed that I could elevate with the push of a button. My tv remote had to be charged or I could control the tv using my phone. So cool. Also, there was fresh fruit in my room daily. The hotel breakfast was pretty good; always the freshest of everything. The concierge took great care in booking two of my excursions. Elevators are super small. No other complaints to report.

Upon arrival we were greeted by the entire staff--doormen, bell hops, registration staff and even the staff of the restaurant. We were given warm towels to freshen our hands and a choice of Prosecco or orange juice too. Our floor is under renovations with the carpets covered with cloth and tape. But our room is small but comfortable. The adjustable queen bed was a nice surprise too. We loved the ambient lighting--one set for relaxing, one for cleaning, one for work etc. They have a unique way of alerting hospitality that you wish to not be disturbed--a red tassel for do not disturb and a green tassel for clean our room Or provide turn down service. We are looking forward to our free breakfast tomorrow.

Just across the street from the Zurich main train station. Very convenient, tons of stuff around. Includes a hot breakfast every morning. Eggs, bacon, sausage, juice, etc. My fav part is the adjustable bed. The room was comfortable and clean. They give you fruit and chocolate in your room. Every day. I would stay here again.

The location of this hotel is very convenient. It's right across the street from Bahnhofplatz - Zurich's main train station which has a direct connection to/ from the airport which only takes about 15 minutes. Right outside is a tram stop. Trams 7 and 13 stop here for sure and I forgot the other trams that stop here as well. There are plenty of shops, restaurants and chocolatiers nearby. The hotel has a nice restaurant as well. It's quite pricey at $270+/night which includes breakfast and WiFi. I didn't get to enjoy the hotel breakfast as I had other breakfast plans...or I'm out the hotel way too early for breakfast. But do know that Zurich is one of the most expensive cities to visit in the world. They're 2nd on the list as of 2019 tied with Paris. So, paying at least $150/night for a hotel room is not unheard of. The room kind of looks old but it's clean. Enough space for 1 person. There's a 24hr gym. The usual flatscreen TV, toiletries, and other hotel room amenities. You're mainly paying for Zurich...and the convenient location.

While this hotel is only Rated at 4-Stars, the decor, location, and European style easily gives it 5-Stars in my book! I found a special deal thru Booking.com for this accommodation at a Low-Rate of $246 (original pricing over $400) for a Standard Double Room with One Queen Bed. Coming from Luxembourg, this hotel is a less than 10 minute walk from Bahnhofstrasse, where the main train station is located. I had time to check in, have a quick beer at the restaurant, and then it was off for an event at the Kaufleuten to see Nervo and Friends. It is a shame I didn't take pictures inside the hotel or breakfast buffet because everything was impeccable! I recommend this hotel for its class, comfort, but mainly for the location. The famous pedestrian shopping street Bahnhofstrasse is just a stone's throw away from the hotel's doorstep with shopping and restaurants you do not want to miss! Zurich's up-and-coming neighbourhood famous "Europaallee", the classic financial district by Paradeplatz and Zurich's sightseeing spots are all within steps of the hotel. They treated me like a king during my stay and will treat you the same if you end up staying here during your trip to Zürich!

We've been here two days and love it. The staff are professional and extremely polite. The amenities are awesome and the location can't be beat. If you get the chance I strongly suggest you stay here.

Stayed here this past week so I will start with the pros. Clean hotel, friendly staff and the breakfast I purchased with the room was always excellent. The beds are adjustable which is a nice plus and the shower was hot and perfect. (Really not a fan when hotels have no hot water and skimpy showers!) The room had nice amenities and the Concierge was always helpful and so friendly. Locally close to many restaurants and places in walking distance. The room comes with WiFi which is nice. I really wanted to give 5 stars although the cons cannot be overlooked. The room A/C was not cool enough so many nights I did not sleep well. Yes, I spoke to someone at the front desk and was told 'by law' it could only go down to 19c. Even with the fan running all night it was warm so really do not think it was cooling to 66 F. Another is it is conveniently across from Zurich HB train station and was very noisy from approximately 6:00 am until 10:00 at night. Lots of traffic. I thought I could sleep with the window open to cool down the room but no luck. I always stay at a hotel across from the train station when traveling abroad, if I can, although this hotel appeared more noisy than others. The room was a single, much smaller than the online picture, so I was tiptoeing around my large luggage, etc. My room was also across from the housekeeping office (not sure if that was what it was) but they need to be respectable of guests still in their rooms. The staff talking in the early morning woke me a few times which was not fun after not sleeping well due to the warm room. I think if you stay out late, wake up early, and enjoy a warmer room then this is a great hotel. Zurich shuts down early soooooo........ :)

Coming from NYC we knew Swiss hotels would be luxurious but the Schweizerhof right across from HB (main train) station is regal from the moment you step in. The outside of the building looks like a lot of western European buildings but the lobby is beautiful and the bar/cafe connected to the hotel is gorgeous and always full of sophisticated people, visitors and locals alike it seems! The rooms seemed refurbished as this was the second time we stayed here and for the price tag, the room is a bit small but our company paid for it so whew! The location can't be beat though altho transportation in Zurich is better than any other system you will find in the entire world!

A bumpy start but as far as I am concerned a must place to stay. Service unbelievable. Staff always attentive and helpful. Special shout out to Jay, our waiter!!! Thank you !!