Hotel Servigroup Torre Dorada

The hotel was lovely. We like the room. The toilet was spacious. The shower should have shower curtain to prevent water from splashing on the floor but it does not matter to us.|The room is cleaned daily, eventhough you do not ask for clean.|The restaurant was spacious. The waiters and waitresses were kind and friendly, all staff basically. They are helpful with the language as we are not Spanish speaking. There were activities daily.|We will definitely go back again to the same hotel or company, Servigroup. 5 stars.

Well thank you Torre Dorada, I have just returned after a weeks holiday & I have undoubtedly put on at least 7lbs in weight, the food at this hotel is just amazing. I stayed here, full board with my husband & teenage son & we all ate so much, there was never a dish that we did not enjoy. ||The hotel, is wonderful. Staff are lovely, the animation team are fantastic. All the staff work tirelessly to keep things running smoothly & are so friendly. ||We first went to this hotel in 2018 & enjoyed it then & glad to say it still hits the mark. We met families that have returned for years & years, kind of speaks for its self. ||It is situated on a hill, so if you have mobility issues you may struggle. ||Clean hotel, comfy beds. Big pool with plenty of sun loungers. Nice part of Benidorm just across from Poinente Beach. Finestrat isn’t far away about no more than a 5-10 minute walk. Highly recommend this hotel.

if you book this hotel you have 2 hills to climb before you get there ,you do not get dropped off outside so if you have any mobility issues or health issue this will not be for you.hotel is very clean and the rooms and bedding are changed every day. hotel opposite was constant drilling from 7;30 am to 5pm. im glad that we was bed and breakfast as evening meals are 8pm till 10pm too late for us, breakfast was ok,evening entertainment was diabolical your better off going for a walk than watch that rubbish.if you want a very quiet sad holiday book this hotel but not for us.

Fantastic one week stay here. Quiet area next to Gran Hotel Bali. Old Town is 30 minute walk along seafront with plenty of shops, bars and restaurants to choose from. If you want to visit Benidorm centre we walked it a few times but if you walk round the corner to the Gran Bali get the No 3 bus (€1.60 single) or there is also a taxi rank just along from the bus stop at the front of the hotel. Hotel Torre Dorada itself is spotless and rooms are spacious, we were lucky to have a sea and pool view from our room. Plenty of beds at pool and the pool also has a bar for drinks and snacks. Breakfast is buffet style and caters for all needs. Highly recommend to anyone looking for a quieter stay.

Really nice hotel we stayed for 4 days. Food was really good with a great selection especially at breakfast 😋 and the pool outside was excellent 👌. Only downside is the lack of English at reception, some didn't understand anything i said which made life difficult & the beach is a long trek not great in 30+ degrees and a long walk uphill to the hotel. Overall a lovely hotel!

My husband and I stayed here for my birthday! We had a fantastic day the rooms were clean. The Aircon was amazing. The staff were fantastic. I was even given a bottle of bubbly for my birthday. The drinks made at the pool bar are fantastic especially the daiquiris. The music is always on around the pool there is entertainment of an evening, but we didn’t stay in to see this! We were on a full ball basis and found that lunch and dinner was amazing. There was always fresh salad and fresh meat being cooked. We really enjoyed it! If we were to come again, we would definitely stay here!

*Giving 2 stars because sea views are awesome if you pay for a room with sea views, but other important conditions and services of the hotel are pretty terrible or even suspicious. Beware!* There were several maintenance issues in the bedroom and balcony. Above all, there was a spiderweb in a corner of the balcony that no one of the cleaning service seemed to care enough to remove. Another minor issues in the balcony that need proper maintenance. Room was OK, it has a good size and the sea views are very good. Bathroom was OK, although I found it a bit outdated somehow. I only had the breakfast included, the variety of food was OK, but I got annoyed because of the high level of noise. It was not just people talking and children being as they are, but the waiters made also a lot of noise with the cutlery, trails and talking loudly between them. Also, it was not very nice from them to keep watching closely the guests while we were eating, plus removing of cups of coffee or dishes in the very same moment that we took the last sip. I have been in many hotels of 2, 3 and 4 stars, and it is usual now that the guest takes his tray to the removal place and not been observed by waiters, so we can take as much time for breakfast as we want. (But honestly the noise didn't make the restaurant comfortable). I understand this is a traditional hotel still keeping old ways and that there are many children and old people as guests, but still I don't see the need for having waiters staring at guests when we are eating. Some umbrellas in the swimming pool area were in bad condition, and many sunbeds were broken on the rear part, it was not possible to adjust the seat. What a shame! Also, there was hair in the swimming pool, and a young father got into with his baby in diapers, the innocent baby pooped inside the pool. That was very disgusting! Several male guests jumped into the swimming pool (their heads first), they didn't look for safety (not for themselves nor for other guests who were inside the pool). But the worst thing ever,  was that the lifeguard did nothing! The strangest thing were the people in the hotel reception,  they knew nothing about hiking routes around benidorm,  nor about tours in nearest villages, and also zero idea about private car services as uber or cabify. But the strangest thing was their offering of a free room to have a shower for only 15 minutes (as they told me it was not possible to pay for a late check out), along with that strange "courtesy" offering they required me - in not good manners -, to tell them the exact hour of the day in which I would take a 15 min shower in that free room (no idea where that room was or the condition of it). Of course, I refused that "courtesy" offer. I have stayed in many hotels and that has never been offered to me. I have talked with several acquaintances about that "courtesy room for a 15 min shower" and all of them agree that it is certainly very strange.

Really enjoyed our time here. This hotel is 3 stars and fulfils that and more! Had everything we needed, good food, lovely pool, ample sunbeds, great drinks at the bar, clean, friendly service and helpful team all around! Only point taken away is the location is slightly out the way and located on a steep hill. But this is all easily fixed with taxis/bus service. Burned some extra calories doing some walks and going up and down the hill! Would definitely recommend!

Me calling reception: Good morning, the WiFi doesn't work. Reception: yeah, maybe it doesn't work. Me: so there's nothing that can be done? Reception: uhhh, yeah. Me: how helpful. The one star is for location, although it is up a hill. The second star is for the view, which is beautiful. Reception, if you can't tell, is useless and overworked. On check-in last evening there was one staff member trying to help two ladies with their phone while six of us waited. Free WiFi obviously didn't exist and they should stop lying about it on their website. I'll check back in after breakfast.