Sumaa Sayed
Google
i stayed at this hotel for 2 nights and had a rough experience. the room i was given had a mattress that was nice and firm on one side, and then the other side was completely sunken in, and you could literally feel the springs of the mattress. it was not something a person could sleep on at all. thankfully, the staff was understanding and switched the room. the next rooms mattress was okay, definitely not as sunken in as the previous one, but the AC was not working at all. we had to call a few times for the electrician to come and fix it. eventually, that was sorted out and then realized there was no blanket or wifi service at all. called the front desk about that as well, and they said they will send someone for a blanket. i didn’t receive the blanket for another hour, and that was right when i had fallen asleep too. at this point, i took it and tried sleeping however the AC was freezing. i think the highest temperature i put it in was 27C and it still was freezing, think it got stuck on the default 16C setting. the next morning, i shut the AC off and spent most of the day outside of the room. at night when i came back to turn it on, i think a bottle full worth of water shot out and went all over the bed. then, water started leaking from the sides of the unit as well. i was tired by this point, so i asked for a mattress and slept in a nearby relatives room. i even asked for a partial refund or something to compensate for that mess and the staff were unable to provide any of that. i would strongly suggest to not stay here if you actually want to sleep.