Sasha Kish
Google
The hotel lacks sanitation and cleanliness. Three star rooms and pool are very dirty. There is garbage everywhere, even in the pool, the rooms have a bad smell, everything is old and rusty. The rooms are not cleaned. everything on the territory of the hotel needs cleaning. A lot of the staff is completely unfriendly, some of them are even impudent and rude to guests. We asked for a kettle in our room several times because we were sick and needed boiling water in the room, and it was never brought to us. The phones in the rooms don't work, and you have to walk a long way to the reception to ask for a solution to the sanitary problems in the room. The cleaner came only three days later. Towels were never changed during our stay (7 nights). The air conditioner does not work properly. There is nowhere to dry clothes, because even windows are covered in dust... The staff in the restaurant is especially impolite. Dinner lasts from 18:00 to 21:00, but if you come at 20:10, there is little food, no hot dishes are brought, only leftovers on the tables. Waiters take food directly from people who are still having dinner, move tables, take away tablecloths and clean up, and guests dine for another hour. An unpleasant atmosphere in a restaurant under such circumstances ...