Nargiz Gasanova
Google
This is the worst hotel I’ve ever stayed at — I wouldn’t recommend it to anyone. There were cockroaches, bugs, and ants in the room. To be fair, after we complained, they moved us to a slightly better room, but even there the balcony wasn’t in good condition.
The reception was very far away — we had to walk about 10 minutes, which is horrible when it’s 40 degrees outside. On the last day, they promised to come and pick up our luggage so we wouldn’t have to carry everything ourselves, but no one showed up. We ended up having to walk to the reception with all our suitcases and bags. Their attitude is extremely irresponsible.
The food was okay — not great, but tolerable. The staff speaks very little English or Russian. The only good thing about the hotel is its location in the city center, and that’s it. There was no animation or entertainment like in Turkish hotels, everything was at a very low level. I will never stay at this hotel again.