Karolina Budvytė
Google
We stayed at Slovenska Plaza 4 and unfortunately, our experience was very disappointing. We even paid extra for a renovated room, but the service and overall quality were terrible.
Every night, loud music from the restaurant played until 3 a.m., making it impossible to sleep or rest. I tried calling reception and sending messages, but there was no response – the noise continued until the early morning hours.
Housekeeping was extremely poor. During our 7-day stay, the trash was never taken out, the floors were not cleaned, and even though we left the light on to request cleaning, nothing was done. Towels were rarely changed, and the new ones we received were dirty. On top of that, the cleaning staff started shouting and talking loudly in the corridors from 8 a.m., right outside the doors, which made it impossible to rest in the mornings.
Breakfast was also disappointing – always the same, very poor quality, with scrambled eggs full of eggshells.
The only positive aspect is the location, which is convenient and close to everything.
Overall, we cannot recommend this hotel. The service, food, and noise levels were unacceptable, especially considering the price we paid.