Hotel Soberanis Cancún

Rooms are very very basic. Almost nothing nit even a wall decor. They provide very basic stuff almost nothing. Towels they provide almost gray color.

At this place cleaning stuff steals money from your room! Old super simple hotel, thin walls with no isolation. No garden or inside are. But the worth is that when cleaning, stuff goes over all your things to “fold” them, all bags were checked and money stolen. Stuff at the reception just told us sorry, we didn’t find your money. Stay out of this place unless you want to be robbed

This place a small and clean. The rooms are very basic, and offer few amenities, but nothing to complain about. One gripe is that any small sound seems to echo loudly across the entire floor. Each room has a well functioning AC unit and a phone (however the phone doesn't work). It is located close to many good local restaurants and a grocery store is around a corner, and an exchange immediately outside the door. I paid approximately $20 a night, but wouldn't want to spend much more for this type of place.

Cleaning staff checked all belongings and stole money afterwards. The sign “do not disturb” was simply ignored. Administration is perfectly aware of thefts and wasn’t surprised at all.

The staffs were very friendly and helpful to Visitors. As we complained about the WiFi, it was fixed very quickly by hotel staffs. The rooms are were clean and tidy. Hot water,AC and Personal lockers were provided in each room. I recommend this hotel, if you’re looking for cheap stay near the downtown Cancun.

Room smells like cigarrete, no toilet paper and lots of lots of roaches

We stayed here for 7 nights. No complaints at all. Great location, lots of local restaurants, huge supermarket and currency exchange around the corner. 12 min to Starbucks . Leave couple 💵 as a tip to cleaning lady every day your room will shine. Be aware it is very noisy, beds are firm !!!buses r1,r2 will bring you to the beach!

When we booked this place it was called Hostal Soberanis, but in the time between that and arriving it had clearly been under renovations, hence the name change to Hotel Soberanis. Despite the name, we paid what felt like Hostal prices for Hotel service.||||Our room had 2 Queen beds, air con, fan, tv, private bathroom, was cleaned daily and was amazing value for money. Breakfast was included, but given our poor Spanish we may have missed out on getting everything that we could have. The internet was high speed and reliable, and the staff were generally helpful, except for the evening receptionist, who was not at all helpful when we asked where the nearest laundry was. There was a lot of noise in the morning from workers cleaning the halls and doing renovations, and this was quite early too.||||The location is pretty good, right next to a huge supermarket, however there are not kitchen facilities so shopping options there are limited to snacks really. It is a bit of a walk to the nearsest beach, but a cheap cab ride, 50MXN, and the ADO bus terminal is a 10 min walk away. 10 mins walk to a huge shopping complex.||||I'm not sure if the prices have increased since our booking, but this was great value for money, away from the chaos down at the beaches.