Lisa L.
Google
To start, my bed was comfortable and good shower.
However, I would like to see and compare my room 406 to rooms on the lower floors. NO windows, so very dark when I entered. There is one skylight.
I was literally in the "attic" among the rafters of the roof. The beams came down to about 1.3 meters from the floor, including one right outside the shower stall. I did make the mistake of putting my backpack down by the chair and hit my head picking it up. Only did that once, thankfully.
The biggest problem for me was both next door and directly across from me were service/janitor rooms and they were loading their carts early in the morning, waking me up both days.
I don't think this room (perhaps others on the fourth floor?? Not sure) should be used unless the hotel is full and then they should definitely not be same price.
Third photo is all the carts in my hallway, my room is last on the left. Fourth shows my room with the janitor closet across.
UPDATE AFTER HOTEL'S RESPONSE: Really surprised by their reply, they either decided to completely ignore the 2*rating and what I said about this room or clearly didn't understand the translation? Customers shouldn't have to be woken up every morning due to cleaning staff and carts outside their doors, let alone the low ceiling. Even more disappointed by the lack of a proper response.
If they assign you a room on the 4th floor ask for another!!