Hotel Sonnenberg

The first thing you should be aware of is that this hotel is halfway up a big hill and the only access is by zigzag footpaths, so you have to drag your bags up behind you. We were told that it is close to the railway station and it is: but it's a steep climb to get there. They have a small hotel car park about halfway to the hotel alongside the footpath, but you can't drive to the door to unload your luggage. Unless you are young and fit (and some of the guests we saw certainly weren't that!) you should consider choosing somewhere nearer the main street.|We were given a room at the back with no view and this was disappointing. The room itself was OK though rather basic. A friend made the booking so I don't know what she booked, but we weren't happy though we didn't say so at the time.|We choose to shower in the evenings and ran the tap for ages, but eventually had to have cold showers because the hot water never came through. We were at the top of the building, which might have had something to do with it.|We enjoy pre-dinner drinks and they have a bar with an honesty system to pay for the drinks on checkout. The price list showed several wines as well as beer (of which there was plenty), but the only wine available was a bottle of fizz with about 6 cms. of wine left in the bottom; the rest on offer was beer or soft drinks of various kinds. At, I think from memory, about twelve Euros a glass I wasn't going to pay that and risk that the wine was flat! |Breakfast was OK, but the service was very slow. We ordered coffee when we first sat down, but it still hadn't arrived when we were finished so we went elsewhere for our shots of caffeine. We had been told we could order eggs to be cooked as we wished, but no-one ever came to take an order.|If we ever returned to this beautiful village we would stay somewhere else.

The absolute best place to stay! I could not say a single negative thing about this place. Everything is 10/10, staff are so friendly, and were so understanding when I couldn’t make it to the usual check in time. The room had the most breathtaking view, the breakfast was delicious especially the breads. Everything was perfect I highly recommend this place! And it’s very budget friendly! It is also in a perfect location close to the train station, and the cable car station, and high enough to get the gorgeous views from the balcony

This is the most beautiful hotel with the most lovely staff! Unbeatable view and every staff member does everything with so much care. I was pregnant on my stay and they allowed me to eat breakfast in my room and offered to make me a tea/bring me water. Every staff member is so kind and treats their guests like family. The breakfast croissants are the best croissants I have ever had and you can feel that they are made with love. Thank you for such a wonderful stay!

This place is right on top of a hill, so don't carry too much luggage! The walk up is steep ! The place is clean, well maintained and the views are spectacular. But except for breakfast, there is no other service. It runs on auto pilot and you won't find anyone around except the guests! It's a great place, but you need to be fit to be here! 😅

This place is a gem- set in a hill with stunning views of grindelwald, the valley, and mountains! We spent a lot of time on the outdoor terrace. The rooms are equipped with coffee and creamers! The included breakfast buffet is plentiful and a great variety. George at the front desk was so kind and helpful. Like most places in Switzerland, there is no AC. If you open your windows at night, it does the trick!

The view is incredible, the service is top-notch, and the breakfast is delicious. The staff are helpful and hospitable, especially the male staff member. It’s worth the climb to enjoy the stunning scenery. We had a very impressive and enjoyable stay at this hotel. I highly recommend it and will definitely come back next year.

If I could leave 6 stars I would! What an absolutely amazing experience. The hotel is located up a steep hill, yes, but the views are absolutely breathtaking from the shared patio and the family who owns the hotel and their staff are equally as incredible. I felt like family. We were an unexpected three to a room and they accommodated me with a last minute sofa bed even though they didn't usually have that available. They checked in on my comfort the whole time even though I was the one who was asking for something above and beyond. Breakfast was amazing. The food is so fresh and had the best bread, cheese, eggs, meats, honey and jams I've ever had. What a gift to be included with the stay, especially considering the prices in town. I travel a lot and work USA hours, and the common lobby was a comfortable place to work and had fast wifi so I didn't always have to be in the room. They had family in town for the Swiss National holiday and everyone was just as lovely. They really are doing something amazing with their staff and inn - I'm usually a budget traveller so travel to Grinderwald was nearly not on the agenda, but this was 100 percent worth it. Do not hesitate to stay here. It was the highlight of my year!

My wife and I had a fantastic stay at Hotel Sonnenberg! Our room in the chalet building was gorgeous with an incredible balcony and view of Grindelwald and the alps! The hotel is just up the hill from the train station which makes the walk up worth it to get a view better than any hotel in the valley! Breakfast was excellent with fresh bread and pastries baked right there in Grindelwald! The staff were lovely and George even coordinated a bottle of Champagne in our room to celebrate my wife’s birthday. Couldn’t recommend more!

This hotel let me check out without charging me the correct amount. Booking.com informed me there is now and outstanding balance that can only be corrected by contacting hotel sonnenberg. I have been trying to get a hold of this hotel for over 5 months now and they are not responding to texts, emails or phone calls, but I see that they are reading my messages. They are making it impossible to make the payment and I am really disappointed in the way the staff is treating me when Im just trying to make it right. If a staff member can assist me it would be appreciated. Thank you