Hotel Sonnenberg

I loved my stay here! Lovely clean and quiet room, a comfy bed after long days hiking, welcoming hosts and a stunning Mountain View from the balcony. I hope to visit Grindelwald again, and I’ll absolutely be looking to stay at Hotel Sonnenberg when I return. The hotel added to what was the perfect trip.

I just checked out, and overall this hotel is quite good for a three-star property. The manager was very responsive on WhatsApp and even arranged an early check-in for me at noon. Staff were friendly and helpful. The balcony room I booked was cozy with a nice view, though unfortunately it was on the east side and not directly facing the Eiger. The main downside was the unstable hot water in the shower, which sometimes turned cold when many people were using it. Also, the hotel is located up a very steep slope, which can be challenging with heavy luggage. Overall, a pleasant stay with good service, but with some room for improvement.

We only stayed one night and it was perfect! Our key was waiting at the front desk, lovely room, good size, comfortable and with a balcony and view! Breakfast starts at 7:30, and it was perfect too, with a lovely view! Fresh bread, trouts, local cheeses and meats! A wonderful stay at a chalet! We drove, there’s a small parking and then you need to walk a little uphill with the bags to reach the hotel. Totally worth it!

The first thing you should be aware of is that this hotel is halfway up a big hill and the only access is by zigzag footpaths, so you have to drag your bags up behind you. We were told that it is close to the railway station and it is: but it's a steep climb to get there. They have a small hotel car park about halfway to the hotel alongside the footpath, but you can't drive to the door to unload your luggage. Unless you are young and fit (and some of the guests we saw certainly weren't that!) you should consider choosing somewhere nearer the main street.|We were given a room at the back with no view and this was disappointing. The room itself was OK though rather basic. A friend made the booking so I don't know what she booked, but we weren't happy though we didn't say so at the time.|We choose to shower in the evenings and ran the tap for ages, but eventually had to have cold showers because the hot water never came through. We were at the top of the building, which might have had something to do with it.|We enjoy pre-dinner drinks and they have a bar with an honesty system to pay for the drinks on checkout. The price list showed several wines as well as beer (of which there was plenty), but the only wine available was a bottle of fizz with about 6 cms. of wine left in the bottom; the rest on offer was beer or soft drinks of various kinds. At, I think from memory, about twelve Euros a glass I wasn't going to pay that and risk that the wine was flat! |Breakfast was OK, but the service was very slow. We ordered coffee when we first sat down, but it still hadn't arrived when we were finished so we went elsewhere for our shots of caffeine. We had been told we could order eggs to be cooked as we wished, but no-one ever came to take an order.|If we ever returned to this beautiful village we would stay somewhere else.

Lovely hilltop view over Grindelwald. Walk up from the train station isn't that bad, and is really close to all the access points for day trips - gondola terminal, trains, buses. Breakfast was really good and we enjoyed sitting in the grassy garden as the sunset every evening. Check in host was so friendly and our room was cozy and clean.

The absolute best place to stay! I could not say a single negative thing about this place. Everything is 10/10, staff are so friendly, and were so understanding when I couldn’t make it to the usual check in time. The room had the most breathtaking view, the breakfast was delicious especially the breads. Everything was perfect I highly recommend this place! And it’s very budget friendly! It is also in a perfect location close to the train station, and the cable car station, and high enough to get the gorgeous views from the balcony

This is the most beautiful hotel with the most lovely staff! Unbeatable view and every staff member does everything with so much care. I was pregnant on my stay and they allowed me to eat breakfast in my room and offered to make me a tea/bring me water. Every staff member is so kind and treats their guests like family. The breakfast croissants are the best croissants I have ever had and you can feel that they are made with love. Thank you for such a wonderful stay!

This place is right on top of a hill, so don't carry too much luggage! The walk up is steep ! The place is clean, well maintained and the views are spectacular. But except for breakfast, there is no other service. It runs on auto pilot and you won't find anyone around except the guests! It's a great place, but you need to be fit to be here! 😅

This hotel let me check out without charging me the correct amount. Booking.com informed me there is now and outstanding balance that can only be corrected by contacting hotel sonnenberg. I have been trying to get a hold of this hotel for over 5 months now and they are not responding to texts, emails or phone calls, but I see that they are reading my messages. They are making it impossible to make the payment and I am really disappointed in the way the staff is treating me when Im just trying to make it right. If a staff member can assist me it would be appreciated. Thank you