Hotel Sorella Luna

Fantastic small and quiet boutique hotel. Modern and vibrant. Amazingly in the centre of Assisi with the Basilica of St Francis an 8 minute walk away. The rooms are comfortable and the shower was great. The breakfast was a highlight! The staff are friendly and approachable! A real find! Stay here with confidence! Highly recommended!

Initially a little bit difficult to find, but that was due to Expedia having the address set to 3 instead of 5. Anyway, after calling the hotel for directions I was given very good directions from Julian, the hotel manager. Who also gave me some tips on where to find good food. The rooms are quite spacey, very clean and breakfast is what you expect.

I really like this hotel. The staff are very friendly, the location is perfect, the breakfast is excellent, and the rooms are nice and comfortable. Why only 4 stars? The reason may sound ridiculous, but I really hated the sofa (junior suite #210) that was permanently converted into a bed for children. It was impossible to sit on and ugly to look at. We booked the junior suite to have some space to read and prepare for the next day. The sofa in its original state would have been perfect.

Very modern hotel set in a historic building within 50 metres of the basilica. Our Junior Suite was spacious (double bed plus a pull out sofa bed), clean and had a modern bathroom. There was a kettle in the room with a handful of fruit tea bags & paper cups (would have expected a coffee machine to match the quality of the hotel). Breakfast was OK but with limited selection and the same cakes on offer both days we were there. Overall, a great choice in Assisi that would be perfect if breakfast & in room refreshments were improved to match the quality of the rest of the hotel & staff.

3 Stars are way too much for this „Hotel“ it‘s a Hostel at best. We arrived and the reception took more than 35 minutes to get done with the documents, they booked us 3 rooms instead of 2 even though we only booked 2. we came into the rooms and ours was pure horror, eyelashes and hairs flying around the „clean and fresh“ bed sheets. The blanket had weird little wet spots that wouldn’t go away, it‘s clear they were human but I don’t want to imagine what kind of stuff that is. We even had mold in the bathroom and near the air conditioning, for me as someone with asthma that’s just ridiculous. The walls are poorly soundproofed and you hear everything. Instead of calling my parents in law I could speak through the walls with them. So if you hear some sort of banging or screaming sounds in the night it’s probably not someone who’s getting robbed in the streets but handled in the sheets. After we told the reception that this is horrendous we got another room which was even worse because it had a massive and I mean MASSIVE Piss/Sweat/Sperm spot on the blanket and even the receptionist was shocked. The suite they didn’t want to give us only if we pay more money. I wrote a note similar to this for the Hotel, I wonder if they got it or some cleaning staff member put it in the trash. Luckily for us we only stayed one night. In the end I can say, Assisi is beautiful, this Hotel isn’t. Get. Your. Damn. Cleaning. RIGHT and DONE!! This is a joke.. I sure hope we were the only incident and other people had a better time and better rooms than us…

This place is amazing! It is very close to the Basilica of Saint Francis of Assisi and convenient for shopping. The room was the most comfortable room I have stayed at in years. The bathroom was a good size and the shower was nice with lots of hot water and great water pressure. All of the basic amenities are provided and the hotel staff is extremely helpful. The breakfast was delicious and offered an excellent start to the day.||Please note that Assisi is a hillside village. As such, there are a lot of stairs in the hotel. (I think we only saw one hotel that may be “flat” with a lift.) If you need a room on the main level (which is still up some steps) or with minimal steps, be sure to let the staff know ahead of time.

I would put 6 stars for the service if I could. Stefano and the team were more than helpful during my stay! Due to the train strike on my travel day, my arrival time at the hotel was much later than anticipated. Stefano and the staff were extremely flexible with my new arrival time and making sure I got to the hotel safely. The rooms are clean and the location is less than a minute walk from St. Francis’ Basillica. Highly recommend!

Tucked away, up a short stairwell, behind the bustle of shops near the St Francis Basilica, Hotel Sorella Luna has an immediate charm, fitting for the beautiful historic town. ||The charming and friendly staff were more than welcoming, considering that our flight to Perugia was diverted to Rome, meaning that we only arrived in Assisi very late, just before reception closed. ||The room had comforting decor, and faced the main street, allowing for fleeting views over the rooftops to part of the Umbrian landscape. We were greeted by an ample sized bed, a long desk, shelves, hangers, a safe and minibar, and the underfloor heating soothed our feet as we slipped on the complimentary slippers. ||The bathroom was equipped with a bidet and hairdryer, and a small set of soap, body wash and shower caps. The shower was deliciously warm, especially after a long journey. An important note for many international travellers: you will not find a tea/coffee/kettle set in the rooms, however the minibar was packed with snacks and drinks, which are paid for at the end of your stay.||The bed and pillow were comfortable. The mattresses may feel like it is too firm initially, but it is memory foam and it will soften down after a few minutes, so just bear with it and you will sleep like a log. ||Breakfast is served in a room just outside the main door, up some short steps. The staff were happy to make fresh coffee. A small, but sufficient, selection of items were available each day: scrambled eggs, boiled eggs, bacon, cheese, ham, breads, cereals, croissants, cake/pie, juices and fruit. ||Note: For those who have gluten intolerance, they also offered a selection of gluten-free items including muesli, biscuits, rice cakes and chocolate wafers.||Wi-fi was available throughout the hotel, and the reception area was warm and welcoming, with details of the activities at the main historical sites in the town. Great location, in a charming town.||Negatives: this is not the most accessible hotel, as there are stairs up to reception, stairs to the breakfast room, and stairs to almost all rooms. We spotted an accessible entrance on the last day, but did not ask about it.||To access the breakfast room, you need to leave the reception and walk outside for just a few seconds, which can be slippery when it is raining, so caution is needed.||Important note, not related to the hotel, but as a caution as not everyone will be aware: Assisi itself is not the most accessible town... It has narrow cobble/stone streets, and most roads have an incline.||The town is beautiful and charming, but do plan well if you have accessibility needs. If you struggle, but can still tolerate some steps, it is a great hotel to stay in.

Very charming hotel! The staff were so kind to us, they even let us check in early and allowed us to get coffee before they opened the breakfast area. The location is great-- right next to the St. Francis Basilica. The bathrooms in the room are very clean and updated. We really enjoyed the breakfast too. Thanks, Hotel Sorella Luna.

Stayed one night at this wonderful boutique hotel in Assisi. I found it on another review site and I can't believe it hasn't been reviewed on yelp. Perfect location, steps from the Basilica of St. Francis. Located short walking distance from parking- but we were able to pull up our car to drop off and pick up luggage. Camillo was the best host, he was welcoming, friendly, and had a great sense of humor. He also speaks English very well. The hotel seems to be very recently renovated with modern fixtures and attractive decor. Exceptionally clean. The air conditioning worked great- very important for summer. We are a family of four and the room with a bed and a trundle bed was perfect for us. Breakfast was great. I highly recommend visiting Assisi- and this is the hotel to stay in. If I get the chance to travel to Assisi- I will be back!

I am 57 and my husband is 65. I have never written a negative hotel review before. We are not picky nor complainers. This was the worst experience of our lives as far as hotels go! They were rude, not understanding, and would not work with us. I was looking forward to Assisi being a highlight of our trip. We were so upset with the way we were greeted at this hotel - we left Assisi. We were unable to get to the hotel because of an event. We drove around crowded, narrow streets for an hour following their directions. They said oh well just wait a few hours. Maybe get a cup of coffee and wait. There was nowhere to wait. They could care less about us and were not helpful or concerned about finding a solution. We left for Perugia where we were treated very well. We were VERY disappointed with this Assisi experience and will share it with our friends and relatives in Italy and America!