Hotel Sorella Luna

I would put 6 stars for the service if I could. Stefano and the team were more than helpful during my stay! Due to the train strike on my travel day, my arrival time at the hotel was much later than anticipated. Stefano and the staff were extremely flexible with my new arrival time and making sure I got to the hotel safely. The rooms are clean and the location is less than a minute walk from St. Francis’ Basillica. Highly recommend!

Very modern hotel set in a historic building within 50 metres of the basilica. Our Junior Suite was spacious (double bed plus a pull out sofa bed), clean and had a modern bathroom. There was a kettle in the room with a handful of fruit tea bags & paper cups (would have expected a coffee machine to match the quality of the hotel). Breakfast was OK but with limited selection and the same cakes on offer both days we were there. Overall, a great choice in Assisi that would be perfect if breakfast & in room refreshments were improved to match the quality of the rest of the hotel & staff.

Sorella Luna is a lovely, pretty hotel in a fantastic central location. Great customer service and beautiful rooms. No complaints and we will return.|HOWEVER, I would advise caution about using Booking.com to book this hotel. They charged my credit card twice for a duplicate booking, which I never made! They now seem to be making it very difficult to reclaim this erroneous charge. This really cast a shadow over this otherwise lovely stay.

This place is amazing! It is very close to the Basilica of Saint Francis of Assisi and convenient for shopping. The room was the most comfortable room I have stayed at in years. The bathroom was a good size and the shower was nice with lots of hot water and great water pressure. All of the basic amenities are provided and the hotel staff is extremely helpful. The breakfast was delicious and offered an excellent start to the day.||Please note that Assisi is a hillside village. As such, there are a lot of stairs in the hotel. (I think we only saw one hotel that may be “flat” with a lift.) If you need a room on the main level (which is still up some steps) or with minimal steps, be sure to let the staff know ahead of time.

My wife and I stayed in this hotel for three nights, and the view of the lush and peaceful Umbrian countryside was just amazing (at least from our room #206). Waking up in the morning to that view was quite an experience, and I couldn't stop taking picture. Its proximity to the Basilica of St. Francis allowed us to visit the magnificent church and attend the mass several times.

Location great . Heater was on and could not be switched off therefore too hot. Breakfast a little expensive. Otherwise very good

Must stay here in Assisi! I’ve traveled to Italy 3 times, and I have not stayed at a more friendly or desirably located hotel. Absolutely fantastic staff. They reached out to me the day of our check in just to remind me of the check in time limit. Denise was incredibly friendly and offered a very warm and welcoming atmosphere. Check out was quick and easy was just as friendly staff.|Location is literally steps from the start of St. Francis Basilica grounds. It’s a decent walk up to the main piazzas, but great location for parking or checking in. Rooms were very comfortable, excellent AC, and very large bathroom space. Could not recommend enough. Buon viaggio!

A perfect boutique hotel right next to the basilica and a great balcony view.

Very charming hotel! The staff were so kind to us, they even let us check in early and allowed us to get coffee before they opened the breakfast area. The location is great-- right next to the St. Francis Basilica. The bathrooms in the room are very clean and updated. We really enjoyed the breakfast too. Thanks, Hotel Sorella Luna.

Stayed one night at this wonderful boutique hotel in Assisi. I found it on another review site and I can't believe it hasn't been reviewed on yelp. Perfect location, steps from the Basilica of St. Francis. Located short walking distance from parking- but we were able to pull up our car to drop off and pick up luggage. Camillo was the best host, he was welcoming, friendly, and had a great sense of humor. He also speaks English very well. The hotel seems to be very recently renovated with modern fixtures and attractive decor. Exceptionally clean. The air conditioning worked great- very important for summer. We are a family of four and the room with a bed and a trundle bed was perfect for us. Breakfast was great. I highly recommend visiting Assisi- and this is the hotel to stay in. If I get the chance to travel to Assisi- I will be back!

I am 57 and my husband is 65. I have never written a negative hotel review before. We are not picky nor complainers. This was the worst experience of our lives as far as hotels go! They were rude, not understanding, and would not work with us. I was looking forward to Assisi being a highlight of our trip. We were so upset with the way we were greeted at this hotel - we left Assisi. We were unable to get to the hotel because of an event. We drove around crowded, narrow streets for an hour following their directions. They said oh well just wait a few hours. Maybe get a cup of coffee and wait. There was nowhere to wait. They could care less about us and were not helpful or concerned about finding a solution. We left for Perugia where we were treated very well. We were VERY disappointed with this Assisi experience and will share it with our friends and relatives in Italy and America!