Hotel Sosei Sapporo - MGallery Collection

Not long ago service at a hotel was held to a higher standard. Service, cleanliness and quality were viewed with the idea that guests were being welcomed into a second home; a place of respite and serenity. While many hotels do not embody these ideals anymore, this one most certainly does. I’ve stayed in many, many hotels (some very fine ones at that), but this hotel raised the bar on them all. From the friendly and welcoming desk personnel, to the fabulous breakfast and Hawaiian lunch (I used to live in Hawaii: it’s delicious and authentic!), to the drop-dead gorgeous rooms and the housekeeping that keep them impeccably clean, this hotel doesn’t leave any room for error. Dare I say, it’s perfect. My teenage daughter was sad to leave! If you’re looking for an exquisite hotel in Sapporo this is it. We will be back! And thank you so much for such a wonderful experience.

The plain and functional exterior belies the incredibly, gorgeously moody interior of this fabulous hotel. Immediately welcomed by a delicious cool beverage and welcome gift of bath salts, the staff already set the tone of being cared for and service being the number one priority. The rooms are well appointed and cozy. Don’t expect a view but expect friendly and accommodating staff, a beautiful lounge and an incredible courtyard area when it isn’t raining. You are about a 15-25 minute walk to the major entertainment and shopping areas. Would love to return in the winter when the large roaring fire in the lounge would be amazing to chill out in front of. My only critique would be to outfit the bathroom with shaving gel if you offer razors and body wash cloths.

Everything in the hotel was clean and looked new and stylish. Room was in decent size and beautifully designed. Choices in breakfast were not many as in the big hotel but definitely sufficient and tasty. Bar was chic and a great place to hang out. Staff were very friendly and enthusiastic to take good care of their guests. The stay was very comfortable and memorable.

Design: Beneath its modest exterior lies a boutique-like and breathtaking interior. The design is superb, brimming with details—every corner, even the ceiling, can become part of the scenery. Service: The staff are always warm and proactive in offering assistance. I’ve never stayed at such an amazing hotel in Sapporo before. Location: While it’s not in the main commercial district, unlike city center hotels that are often packed with restaurants and shopping streets, this location offers the ideal environment for travelers to truly relax and unwind in a holiday atmosphere. Dining: The lounge serves the hard-to-find Kaitakushi Beer, a Sapporo brew with a creamy, smooth texture and exceptional layers of malt aroma. Breakfast features many locally ingredients from Hokkaido. Though the buffet counter is not large, every dish is crafted with care and full of flavor—well worth waking up early to enjoy.

From the moment we arrived, the staff's exceptional hospitality shone through. Their attentiveness and willingness to assist made our stay truly comfortable. The hotel itself was impeccably clean, a testament to their dedication to maintaining high standards. We were particularly impressed by the speed of service – everything was handled efficiently and promptly. The hotel's location directly across from Sapporo Factory was incredibly convenient, offering easy access to shopping and dining. Breakfast was also a highlight, providing a delicious and satisfying start to each day. I wholeheartedly recommend this hotel; our stay was truly delightful, and we're already looking forward to our next visit!

We had a lovely stay at Hotel Sosei. The staff is friendly and helpful and exemplifies service for a 5 star hotel. Delicious breakfast buffet. Concierge very helpful for restaurant recommendations and reservations. Loved our executive suite room. Convenient location. Overall excellent stay for family vacation.

1. Staff are excellent, very friendly, pro-actively assist and always there to welcome back 2. Hotel looks great, new and clean 3. Though transportation requires taxi all the time, but price is acceptable 4. Room could offer white light for lady to make up since all warm light is not too make up friendly

This is my first visit to Hokkaido, and I have to say that this hotel truly elevated my experience. I’m already looking forward to my next trip to Sapporo!The hotel is located in the heart of the city, just a 15-minute walk from the main shopping mall. While I didn’t find any convenience stores in the immediate vicinity, the hotel offers a delightful mini snack bar in the lobby with seasonal treats at reasonable prices.The hotel's design is modern, and you can tell it is newly opened. The common area downstairs is a fantastic space to unwind and enjoy some leisure time. The room is relatively spacious for Japan, allowing us to comfortably open our two large suitcases at the same time. The bathroom is also generous in size, with separate toilet and bathtub areas, which is very convenient. To top it all off, I was thrilled to find my favorite brand of amenities provided!What truly sets this hotel apart is the outstanding staff. They were incredibly friendly and attentive, fluent in English, and on the day of our check-out, we even met a team member who spoke our native language. Their hospitality made our stay even more memorable.