Inderpreet S.
Google
Good hotel, great staff!
I had a wonderful stay at Hotel Sosei Sapporo, it truly felt like a warm and homely place. I stayed in one of the executive rooms, which was spacious, comfortable, and well-maintained, offering a perfect blend of elegance and convenience. Every detail reflected thoughtful hospitality.
The bar deserves a special mention, an excellent selection of wines and cocktails paired with absolutely delicious finger food. It was the ideal spot to unwind after a long day. Hiro San does a great job.
The breakfast spread was equally impressive, with a wide range of options to suit every palate. The restaurant staff were attentive, courteous, and always ready with a smile, making each meal a pleasant experience. They were especially kind to our kids, often offering them hot chocolate with marshmallows and even packing muffins for our day trips in thoughtful little boxes, small touches that speak volumes about the care and attention the staff provide.
A heartfelt word of appreciation for Mr. Pankaj Chandani, who went above and beyond during my stay. He was always happy to provide his inputs about what places to visit and where to go shopping. I had accidentally left my credit card in a taxi, and he immediately took charge, quickly coordinating with the taxi service and ensuring I got the card back within a few minutes. His calm, reassuring approach turned a stressful situation into a moment that truly reflected the hotel’s exceptional service culture.
Overall, this hotel combines warmth, professionalism, and comfort effortlessly. I look forward to returning and would highly recommend it to anyone looking for impeccable hospitality and a memorable stay.