Hotel Sosei Sapporo - MGallery Collection

A truly delightful hotel experience. The staff were gracious and attentive, delivering excellent service throughout our stay. The bar offers an impressive selection of food available late into the evening, and the breakfast spread was generous and well presented 👍 The 24-hour gym was a great convenience. While parking is limited, planning ahead makes it manageable. The hotel is ideally located, with a wide range of shopping options just moments away. The digital mobile key added a modern, seamless touch—both elegant and effortless to use. We thoroughly enjoyed our stay and would happily return.

Hotel Sosei delivered a genuinely thoughtful and well-rounded stay.||The service stood out immediately—warm, attentive, and consistent. A special mention to the lounge team: our younger boy has medical needs and uses an NGT, yet the staff engaged with him daily with such ease, respect, and sincerity. He was never treated as “different,” only included as much as possible, and that level of care meant more to us than words can capture.||The bartender deserves credit as well—excellent drinks, confidently made. We also kept returning to the miso ramen; simple, comforting, and very well executed.||We opted to upgrade our room, and the additional space made a meaningful difference to our comfort and overall enjoyment. Location-wise, the hotel is well placed—close to malls and the main shopping street, making it easy to get around.||The breakfast buffet wasn’t the most extensive, but the quality was good and thoughtfully curated—more than sufficient to start the day well.||Overall, a hotel that pairs quality with humanity. We would happily return and highly recommend Hotel Sosei.

came here with my family for a 2-night stay, and this was definitely the right choice to end our road trip in Hokkaido. The high-standard service started from the doorman at the main entrance to the front desk team, the cleanliness of the room, and the thoughtful surprise for my mom’s birthday. It truly became an unforgettable memory for my mom and our family. The bed was very comfortable, the room was spacious, and the entire hotel design was beautifully done. During our stay, the hotel was decorated for Halloween, it was very cute and festive! I want to praise the entire hotel team for their genuine care and exceptional hospitality. Every staff member we encountered showed professionalism and warmth, making us feel truly welcomed and valued. Thank you for creating such a memorable experience. We would love to come back again!

We stayed at Hotel Sosei during the Christmas period and were extremely impressed with the facility and especially the warmth and respect afforded to us by all staff at the hotel. From the bell staff to reception and bar staff, everyone were so polite and helpful. Our rooms were kept tidy throughout our stay as well. Front desk staff also arranged for our luggages to be transported to our next hotel. We were very warmly received by Hiroshi san during the Christmas dinner as well which was very well organised and the food was magnificent. I'd like to extend my gratitude to Huo san for being so helpful with loading our luggage into the car when we departed. I'd also like to thank Jun san for being very helpful upon our checkout. To all staff at the hotel - thank you for making our stay a pleasant and memorable one.

We'd the most amazing stay at Sosei Hotel M Gallery. It is a very beautiful hotel with nice amenities & a host of friendly & great staff. Especially a very sweet Nepalese girl, Maisara. She helped us with our heavy luggages & at breakfast the next morning, introduces the best offerings at breakfast buffet. The seasonal sweet persimmons, matcha latte & smoothies was served by her to our table. She really made our day with her warm hospitality.The hotel has a underground way to Sapporo factory Mall & was 10 mins walk to Airport Bus at ANA Crown Plaza. It's also near Sapporo Beer Garden for Ghenghis Khan Buffet. We took cab( less than 1000Y) to where all activities are when too tired to walk.

Though Hotel Sosei is considered on the more expensive hotels in Sapporo, my family had a wonderful time. Great international staff. Staff from Hong Kong saw I resided there and welcomed me and helped to me to arrange storing of my luggage and packages. My daughter felt welcomed and they have nice touches for kids. Peter was also very friendly and helpful. Breakfast was a great mix and the lounge is great, too bad couldn’t stay long!

Good hotel, great staff! I had a wonderful stay at Hotel Sosei Sapporo, it truly felt like a warm and homely place. I stayed in one of the executive rooms, which was spacious, comfortable, and well-maintained, offering a perfect blend of elegance and convenience. Every detail reflected thoughtful hospitality. The bar deserves a special mention, an excellent selection of wines and cocktails paired with absolutely delicious finger food. It was the ideal spot to unwind after a long day. Hiro San does a great job. The breakfast spread was equally impressive, with a wide range of options to suit every palate. The restaurant staff were attentive, courteous, and always ready with a smile, making each meal a pleasant experience. They were especially kind to our kids, often offering them hot chocolate with marshmallows and even packing muffins for our day trips in thoughtful little boxes, small touches that speak volumes about the care and attention the staff provide. A heartfelt word of appreciation for Mr. Pankaj Chandani, who went above and beyond during my stay. He was always happy to provide his inputs about what places to visit and where to go shopping. I had accidentally left my credit card in a taxi, and he immediately took charge, quickly coordinating with the taxi service and ensuring I got the card back within a few minutes. His calm, reassuring approach turned a stressful situation into a moment that truly reflected the hotel’s exceptional service culture. Overall, this hotel combines warmth, professionalism, and comfort effortlessly. I look forward to returning and would highly recommend it to anyone looking for impeccable hospitality and a memorable stay.

After a long road trip around Hokkaido, we came back to Sapporo for a few nights back in the urban jungle to relax and do some shopping. The Hotel Sosei was chosen for the reviews and also the location, walking distance to the shopping areas.||The Hotel:|Very uniquely designed and very appealing, which stands out from the rest of the hotels in Sapporo. It was pretty easy to find and the staff were all super welcoming and helpful. Although the lobby is small, the hotel is actually spread out and not cramped. On the first floor is a relaxed bar that also doubles as the executive lounge, serving drinks and canapés in the late afternoon/early evening.||The Room:|A good size and big enough for two people to spread out and open luggage etc. the kind bed was softer than other hotels but the pillows and duvet were perfect. We both appreciated the USB C points either side of the bed. The bathroom was really nice and the separate shower and bathtub were great. Overall, we slept well and had a very cosy stay.||Breakfast was more western than Japanese - not a complaint at all - and the quality was very good indeed. The tea/coffee selection was jolly good and overall food quality was very high. I’d recommend including the breakfast if you can.||I would definitely recommend staying here if you’re needing some luxury in a good location in downtown Sapporo.