Hotel Sosei Sapporo - MGallery Collection

We stayed at Hotel Sosei during the Christmas period and were extremely impressed with the facility and especially the warmth and respect afforded to us by all staff at the hotel. From the bell staff to reception and bar staff, everyone were so polite and helpful. Our rooms were kept tidy throughout our stay as well. Front desk staff also arranged for our luggages to be transported to our next hotel. We were very warmly received by Hiroshi san during the Christmas dinner as well which was very well organised and the food was magnificent. I'd like to extend my gratitude to Huo san for being so helpful with loading our luggage into the car when we departed. I'd also like to thank Jun san for being very helpful upon our checkout. To all staff at the hotel - thank you for making our stay a pleasant and memorable one.

It is with great pleasure that I share my experience at Hotel Sosei Sapporo - MGallery Collection. My stay was nothing short of exceptional, characterized by a perfect blend of professional service and genuine warmth. The Front Office team was outstanding; their professionalism and attention to detail ensured a seamless arrival experience that set a wonderful tone for the rest of my visit. The room itself was a sanctuary of comfort—elegantly appointed and perfectly maintained, allowing for true relaxation. I must also commend the team in the lounge. The staff there were incredibly friendly and welcoming, providing service that was both attentive and personal. It was a delight to unwind in such a hospitable atmosphere. I highly recommend this hotel to discerning travelers seeking a refined and welcoming stay in Sapporo.

Hotel Sosei delivered a genuinely thoughtful and well-rounded stay.||The service stood out immediately—warm, attentive, and consistent. A special mention to the lounge team: our younger boy has medical needs and uses an NGT, yet the staff engaged with him daily with such ease, respect, and sincerity. He was never treated as “different,” only included as much as possible, and that level of care meant more to us than words can capture.||The bartender deserves credit as well—excellent drinks, confidently made. We also kept returning to the miso ramen; simple, comforting, and very well executed.||We opted to upgrade our room, and the additional space made a meaningful difference to our comfort and overall enjoyment. Location-wise, the hotel is well placed—close to malls and the main shopping street, making it easy to get around.||The breakfast buffet wasn’t the most extensive, but the quality was good and thoughtfully curated—more than sufficient to start the day well.||Overall, a hotel that pairs quality with humanity. We would happily return and highly recommend Hotel Sosei.

came here with my family for a 2-night stay, and this was definitely the right choice to end our road trip in Hokkaido. The high-standard service started from the doorman at the main entrance to the front desk team, the cleanliness of the room, and the thoughtful surprise for my mom’s birthday. It truly became an unforgettable memory for my mom and our family. The bed was very comfortable, the room was spacious, and the entire hotel design was beautifully done. During our stay, the hotel was decorated for Halloween, it was very cute and festive! I want to praise the entire hotel team for their genuine care and exceptional hospitality. Every staff member we encountered showed professionalism and warmth, making us feel truly welcomed and valued. Thank you for creating such a memorable experience. We would love to come back again!

After a long road trip around Hokkaido, we came back to Sapporo for a few nights back in the urban jungle to relax and do some shopping. The Hotel Sosei was chosen for the reviews and also the location, walking distance to the shopping areas.||The Hotel:|Very uniquely designed and very appealing, which stands out from the rest of the hotels in Sapporo. It was pretty easy to find and the staff were all super welcoming and helpful. Although the lobby is small, the hotel is actually spread out and not cramped. On the first floor is a relaxed bar that also doubles as the executive lounge, serving drinks and canapés in the late afternoon/early evening.||The Room:|A good size and big enough for two people to spread out and open luggage etc. the kind bed was softer than other hotels but the pillows and duvet were perfect. We both appreciated the USB C points either side of the bed. The bathroom was really nice and the separate shower and bathtub were great. Overall, we slept well and had a very cosy stay.||Breakfast was more western than Japanese - not a complaint at all - and the quality was very good indeed. The tea/coffee selection was jolly good and overall food quality was very high. I’d recommend including the breakfast if you can.||I would definitely recommend staying here if you’re needing some luxury in a good location in downtown Sapporo.

We'd the most amazing stay at Sosei Hotel M Gallery. It is a very beautiful hotel with nice amenities & a host of friendly & great staff. Especially a very sweet Nepalese girl, Maisara. She helped us with our heavy luggages & at breakfast the next morning, introduces the best offerings at breakfast buffet. The seasonal sweet persimmons, matcha latte & smoothies was served by her to our table. She really made our day with her warm hospitality.The hotel has a underground way to Sapporo factory Mall & was 10 mins walk to Airport Bus at ANA Crown Plaza. It's also near Sapporo Beer Garden for Ghenghis Khan Buffet. We took cab( less than 1000Y) to where all activities are when too tired to walk.

Good hotel, great staff! I had a wonderful stay at Hotel Sosei Sapporo, it truly felt like a warm and homely place. I stayed in one of the executive rooms, which was spacious, comfortable, and well-maintained, offering a perfect blend of elegance and convenience. Every detail reflected thoughtful hospitality. The bar deserves a special mention, an excellent selection of wines and cocktails paired with absolutely delicious finger food. It was the ideal spot to unwind after a long day. Hiro San does a great job. The breakfast spread was equally impressive, with a wide range of options to suit every palate. The restaurant staff were attentive, courteous, and always ready with a smile, making each meal a pleasant experience. They were especially kind to our kids, often offering them hot chocolate with marshmallows and even packing muffins for our day trips in thoughtful little boxes, small touches that speak volumes about the care and attention the staff provide. A heartfelt word of appreciation for Mr. Pankaj Chandani, who went above and beyond during my stay. He was always happy to provide his inputs about what places to visit and where to go shopping. I had accidentally left my credit card in a taxi, and he immediately took charge, quickly coordinating with the taxi service and ensuring I got the card back within a few minutes. His calm, reassuring approach turned a stressful situation into a moment that truly reflected the hotel’s exceptional service culture. Overall, this hotel combines warmth, professionalism, and comfort effortlessly. I look forward to returning and would highly recommend it to anyone looking for impeccable hospitality and a memorable stay.

A Perfect Finale in Sapporo: Hotel Sosei - MGallery Collection For the final leg of our Hokkaido journey, we chose the newly opened Hotel Sosei Sapporo - MGallery Collection. While it was a departure from our usual stays near the train station, the experience proved to be an exceptional one. From the moment we stepped in, the hotel felt both sophisticated and inviting. The interior boasts a subdued, elegant color palette that exudes a quiet sense of grandeur. A particular highlight was the cozy bar area with its central fireplace—the perfect spot to unwind with a fine Japanese whisky in the evening. Our mornings began wonderfully with their refreshing breakfast, setting a positive tone for the day. What truly elevated our stay, however, was the outstanding service. A heartfelt thank you to Wendy at the front desk and her colleagues. They went above and beyond, spending considerable time to help us secure restaurant reservations. Most importantly, they arranged an airport taxi to Chitose Airport for us at a fixed price, and significantly more affordable, rate—a huge relief! Although we experienced a very minor hiccup in our room, the team handled it with utmost professionalism and grace, even surprising us with a thoughtful goodwill gesture. It’s this genuine care and attention to detail that makes all the difference. Without a doubt, we would not hesitate to stay here again on our next visit to Sapporo. Highly recommended for those seeking a blend of modern comfort and impeccable service.