Hôtel Spa Plage Palace

The rooms were extremely spacious! The view and sandy beach was amazing. We had dinner at the restaurant on our first night, get the miso salmon! Fantastic. The hotel is filled with wellness amenities that made the stay even better: spa, gym, outdoor jaquzzi. A must stay if near the area.

If you’re looking for a Palace experience.. walk away! Went for diner with my husband. The restaurant is ok, nothing outstanding if you are eating outside, food was good but what a bad service. The waiter was clearly untrained, we had to ask for everything once or twice, bread, cutlery, water. We order different type of drinks for each step of the meal, the glass all arrived together and ended up hot. Very disappointing for a place with the word Palace in its name.

Very nice and spacious rooms with a wonderful balcony and view of the sea. Reception, lobby, store, restaurant and bar somehow all flow into one another - great and really different from the usual implementation. Highly professional staff, always helpful, friendly and uncomplicated. Great relaxed atmosphere.

Dreamy location, attentive service, and top-notch amenities. Bonus points for being pet-friendly! My dog was welcome throughout most of the hotel, including the beach

So 5 years back i wrote a very positive message. We have been coming back since. These past 2 weeks we came to the beach and to the restaurant and then booked 2 days at the hotel on top. All good. But, this evening I ordered the pepper steak, 5th time in 10 days as it is spicy and delicious. This evening they brought the steak and it wasn’t bloody at all. I let it go back as all the previous ones were perfect and this one was different. 2 min later the waiter is back with the same steak, cut in 4 pieces and informing me that the steak actually is bloody… But if chose to they’d make me a blue one. Odd as it was perfect all the times before and apparently my judgement is wrong compared to the previous 4 times… So, I took my cut up steak and ate that „FY“ from the kitchen. In 10 days I spent 2500€ here. They even brought 2 salads this evening although we had only ordered 1 and we still took it as they are very good. So we’re cool, but the cook and the kitchen visibly are not. So should your steak ever be not as you want, enjoy the cook cutting it up and sending it back out to you. Well done 5 star hotel. No tip this time and I change my previous 5 stars to this. As it appears the restaurant can tell the guests what is good and what isn’t.

A true oasis, this hotel wows and soothes you from the moment you enter its gates due to its design and attention to details, starting from the gardens to the lobby, the magnificant rooms and all the way to the beautiful beach. Service is friendly but laid back as should be expected in this area of France but not the sharp service of a true 5-star Palace. Only downside is the overpriced dinner option onsite or the poor dining options in the surrounding areas. This was our second stay and we plan to return again which says it all...

We stayed there for 2 nights and we thoroughly enjoyed our stay. Although the nightly rate is quite high (400 EUR/night), it actually makes sense since it includes free access to the front line chairs at the beach (which would usually go for about ~100 EUR a half-day for two in southern France). The beach and restaurant serve tasty food. The room we were in was modern and well thought-out directly looking towards the sea. We noticed that there was a clear attention to detail by staff members. Roadside service was also great with an impeccable valet service. ||My only comment is that the food/drinks prices at the beach seemed a bit excessive (for example 10 euros for a small 'esquimeau' ice cream felt a bit outrageous). I would have preferred if there was a required minimum spending, rather than excessive prices (especially for this region).

This review might be more about me than them!||I got irritated in the first few minutes, then irritation breeds more irritation!||I had a mission critical task which involved using a VPN. For some reason the management have chosen to make their WiFi not VPN compatible. This is not unheard of, but in the 1000s of times I’ve used WiFi it’s only the second time I’ve come across it.||But, what really irritated me was I tried to get help from the staff on two occasions, and nobody wanted to help me. I once read that a good hotel’s job is to make the impossible seem easy. This hotel made the easy seem impossible.||Trying to cheer myself up I took a drink on the terrace. This took an age to arrive. ||I then tried a bar on the beach. I was the only customer, and the lady behind the bar made eye contact and then set off to collect glasses. ||Over my visit I then starts to think about what irritates me in hotels, and this hotel has all of them: mini bar with no beer, bar with no pression, tricky coffee machine in the room instead of a kettle, breakfast buffets where you can’t serve your own coffee and valet parking.||In addition this hotel had about 1/3 non French standard electrical sockets, and wardrobes not deep enough to hang up dresses. They also had a carpet on the stairs which I thought was dangerous as if you are a certain age the pattern made it hard to see the treads. ||But! The location is amazing and the restaurant was fine. ||Had I not got off to such a poor start I wouldn’t have thought about the other trivial stuff.||By the way. The VPN issue? Walk to the next town and take a beer at the Hotel Neptune