Chris W.
Yelp
We were completely charmed by this boutique hotel located right next to the Spalentor gate. When you approach a hotel with a tiny parking lot and a tiny lobby the last thing you would expect would be a huge room but that's what we got. I loved the big windows in the room. If you turned the handle in one direction the windows would come towards you from the top and crack a little. But if you turned the handle the opposite direction the windows could completely swing open from the side. I loved standing at the open window watching all sorts of people make their way past the hotel. The rooms have fast, hassle-free WiFi. Public transport has a stop right near the hotel and they give you free passes that are good for the duration of your stay. We definitely took advantage of that!
We learned that this area of Basel pretty much shuts down at an early time, including the local grocery stores. We were exhausted after we checked in and the only things open were some high end restaurants. The hotel doesn't have a restaurant for dinner, but they offer heated panini sandwiches. They warned us they weren't restaurant quality (and they weren't) but it was a nice option for us to take advantage of.
The breakfast on the fifth floor was a delight. They had cold cuts, yogurt, milk (including lactose free milk), cereals, fruit, pancakes, eggs, assorted breads, and juices. While I wasn't happy that all of the sweet muffins had nuts in them (I'm allergic) they made up for it with the chocolate croissants. You can enjoy this while sitting with a view of Spalentor gate.
The complaint I had was about the room door. Everything about it was bizarre. I couldn't believe that when we checked in not only did the front agent give me a metal key, but it was a metal key with a keychain that had the room number in giant lettering. I haven't seen this in at least fifteen years. It's a good thing that I always confirm that my door is locked when I leave a hotel room because the door does not automatically lock when you leave. And when you're inside the only way to the lock the door is with the key. There also is no secondary locking mechanism such as a chain or second deadbolt. Considering the hotel is only five floors with eight or so rooms per floor I would hope they would change this all soon.
All of the staff was so warm and friendly. I don't have a reason to go back to Basel but if I ever did I would stay at Hotel Spalentor again without question.