Hotel Spalentor Basel

The person working the front desk was great! She gave us bank, food, activities and shopping suggestions. We were able to store our bags until check in time. The room was large, quiet, and the air conditioning worked great. While traveling to the train station from another Swiss city, the hotel sent us the city Basel Card so we could use the transit system. The hotel has a tram stop very close. We recommend the hotel!.

A FABULOUS hotel. Wonderfully friendly and helpful staff. Great location close to old town. Lovely rooms, BEST walk in shower. Delicious breakfast. One of the BEST hotels we stayed in in Switzerland! Would HIGHLY recommend.! We loved our stay at Spalentor.

Beautiful clean, spacious rooms. The staff were friendly and helpful above and beyond what we expected. They were able to rapidly resolve a complicated last minute reservation change made through a 3rd party website due to our flight getting delayed and missing its connector. Game room has a billiards table, foosball table and a tiny bit serviceable gym space. Lots of cool buildings right out the front door. I'd stay here again next time we're in Switzerland in a heartbeat. Big recommend.

Super comfortable and quiet rooms. The staff was very kind and helpful and breakfast was excellent. The hotel is within easy walking distance of town and everything we wanted to do was conveniently located for us. We would definitely stay here again.

Stayed here before a river cruise. Very nice and helpful front desk personnel. Close to center and shops ,food and coffee! Some TVs need updating as our friends tv didn't work in their room.

Good quality European hotel. Well run efficient, really helpful staff, good breakfast. Positioned very near a tram stop, Basel transport card included which made it very easy to explore the city.|All with the added bonus of a duck for your bath and to take home. |Would recommend to everyone.

This was a fabulous hotel for our vacation! High ratings for location as it was on the route for multiple public (free) transportation , wonderful hot breakfast, amazing accomidating staff, and comfortable room. We would stay there again!

Honestly great hostel all around. Comfy room, great breakfast and close to the main tram. The best part was the staff though. They were super nice and friendly

We spent 4 days based in Basel following a river cruise. Enjoyed the spacious room and excellent breakfast. Also the front desk staff were super friendly and helpful. Highly recommended

We were completely charmed by this boutique hotel located right next to the Spalentor gate. When you approach a hotel with a tiny parking lot and a tiny lobby the last thing you would expect would be a huge room but that's what we got. I loved the big windows in the room. If you turned the handle in one direction the windows would come towards you from the top and crack a little. But if you turned the handle the opposite direction the windows could completely swing open from the side. I loved standing at the open window watching all sorts of people make their way past the hotel. The rooms have fast, hassle-free WiFi. Public transport has a stop right near the hotel and they give you free passes that are good for the duration of your stay. We definitely took advantage of that! We learned that this area of Basel pretty much shuts down at an early time, including the local grocery stores. We were exhausted after we checked in and the only things open were some high end restaurants. The hotel doesn't have a restaurant for dinner, but they offer heated panini sandwiches. They warned us they weren't restaurant quality (and they weren't) but it was a nice option for us to take advantage of. The breakfast on the fifth floor was a delight. They had cold cuts, yogurt, milk (including lactose free milk), cereals, fruit, pancakes, eggs, assorted breads, and juices. While I wasn't happy that all of the sweet muffins had nuts in them (I'm allergic) they made up for it with the chocolate croissants. You can enjoy this while sitting with a view of Spalentor gate. The complaint I had was about the room door. Everything about it was bizarre. I couldn't believe that when we checked in not only did the front agent give me a metal key, but it was a metal key with a keychain that had the room number in giant lettering. I haven't seen this in at least fifteen years. It's a good thing that I always confirm that my door is locked when I leave a hotel room because the door does not automatically lock when you leave. And when you're inside the only way to the lock the door is with the key. There also is no secondary locking mechanism such as a chain or second deadbolt. Considering the hotel is only five floors with eight or so rooms per floor I would hope they would change this all soon. All of the staff was so warm and friendly. I don't have a reason to go back to Basel but if I ever did I would stay at Hotel Spalentor again without question.

Stayed here only one night (07/09/2017) and we wish we had planned to stay longer. This is the most spacious hotel with the best wifi and a/c we've had our whole trip here in beautiful Switzerland. Friendly English speaking receptionist made us feel welcomed. Large, clean comfortable rooms with nice bathrooms. Anyway, Basel is a beautiful city that deserves more than one day to explore it. If you are coming to Basel, Hotel Spalentor is a great place to stay, easy walking distance from old town Basel and the Rhine.

Spalentor is a very nice hotel. Rooms are clean, modern and the beds are very comfortable. Staff is friendly and helpful. Breakfast was ample with a good variety of foods. Location is close to the old town and they give you a transportation pass. Highly recommended!

Wonderful stay here for two nights. Room was large, very clean, and well equipped. The staff were all very helpful, informative, and courteous. Great location for visiting Basel.

What a wonderful hotel! Spacious room, centrally located and easy walk to stores and restaurants. Fantastic staff, Miriam helped me find a bank late in the evening, gave me a restaurant recommendation, directions for the trains, and map to find the fairs. Incredibly friendly service, I highly recommend if you are looking for a nice hotel in a vibrant town, stay here!

Visiting the Christmas Market in Basel, I had a very pleasant stay in this small comfortable hotel across the street from the old Spalentor city gate. Excellent breakfast buffet. Free wifi. Very modern, well-equipped, clean rooms with mini-bar, coffee machine that makes surprisingly good coffee, super comfortable bed. A small and quiet bar downstairs where you can sit and have a cappuccino or a glass of wine and read email or the newspaper. Fantastic location -- just a few steps from the #3 tram to Barfüssplatz or the #30 bus to SBB Bahnhof. (When you check in, you get a pass for the city trams and buses that you can use to travel anywhere in the canton for free, and you can use Google maps for routing on the buses and trams). The hotel has a nice garden but the weather was drizzly so I did not get a chance to enjoy that. The only minor downside was that the walls of room 207 seemed rather thin. Could often hear water running or toilets flushing in adjacent rooms. Nevertheless, definitely recommended.

Clean hotel with pleasant staff. Not a lot of bells & whistles but centrally located with easy walk to old Basel or bus stop to wherever you want to go. Tram/Bus systems is excellent BTW. Full bar with snacks but no restaurant. They have a breakfast buffet which is average but convenient.

We finished our river cruise and stayed here. Highly recommend this hotel. Honestly, it doesn't look like much from the outside but looks are deceiving. It is next to old town and you get a public transportation pass for your stay. The rooms are clean and well appointed. The breakfast is good. The service is excellent and the front desk staff are friendly and helpful. There is a little street noise with the cars and scooters but that goes away quickly and doesn't create a sleep problem. Stay, you'll like it.

Great hotel. Clean spacious rooms, nice bathroom, hot breakfast and outstanding staff!