Hotel Spalentor Basel

Good location close to main Old Town & shopping streets. Easy walking distance to a lot of the attractions. Really helpful staff, professional and friendly. Very comfortable bed. Good breakfast continental & cooked. Views of Spalentor from the breakfast room. Great coffee at breakfast and free tea and coffee in the rooms! Good small gym and unexpected pool table, darts and games available. DVD player available in some rooms for those of us who cannot watch the Swiss TV channels/sick of scrolling.

Hotel location was very good,and all staff were excellent and helpful. Rooms were spacious but bathrooms small. Breakfast staff also very good but the food was mediocre and pretty basic. Clean and well located but somehow seemed flat and looking for inspiration.

A very good value for the price we paid. Close to transportation and old town area. The rooms were large with decent closet space. Well stocked amenities like coffee pods. Check-in staff were very polite, helpful and efficient. We enjoyed our one night stay in Basel.

Older hotel but clean, comfortable and well maintained. The staff was very helpful and accommodating. Typical European breakfast that needed more than one choice of eggs. Close to the Basel gate, tram and grocery store. Restaurants are not in the immediate area but are within walking distance.

This was a very nice room while we waited for our river cruise. The location was not great because the nearby streets are complex and it is hard to get oriented in front order to follow Google Maps. There is a very nice botanical gardens across the street. The staff were all very nice and helpful.

We loved the location of Hotel Spalentor – it’s just a lovely walk through the Spalentor gate into Basel’s beautiful old town. Although the hotel is on a busy road, we hardly heard any noise at night (and they thoughtfully provide earplugs just in case). Our room was clean and comfortable, though it could do with a little modernising. We loved the view from our balcony. The pillows were feather and flattened quite quickly, so a firmer option would be nice. It would also be great if the hotel provided a complimentary bottle of water in the room for arrival, but the fresh fruit, sweets, and little rubber duck were a lovely touch and made us smile. The real highlight was the staff – they’re genuinely the hotel’s biggest asset. Every member of the team was so friendly, attentive, and went out of their way to make sure we had everything we needed. We’d happily stay again if we return to Basel, even though Switzerland in general is quite expensive. Overall, a great stay in a fantastic location!

We chose this hotel based on the positive reviews of other travelers, and we couldn’t have been more pleased. The location is outstanding — right across the street from the historic city gate and just steps from the old town. It’s also incredibly convenient to reach, with Bus #30 running directly from the main train station to a stop right across the street.||The staff were exceptionally friendly and helpful throughout our stay, making us feel truly welcome. Overall, this hotel is an excellent choice for anyone visiting Basel.

We chose Hotel Spalentor for a two day stay after a Viking Rhine River cruise due to it's central city location and positive Google ratings. The Hotel and personnel were very accommodating with storing our luggage upon our morning arrival until our rooms were ready for check-in, helping us to understand the benefits of the Basel card included with our stay, and offering recommendations for exploring Basel. The hotel's location is very convenient to public transportation which can be beneficial for those who may find walking the hilly terrain difficult. We found the rooms to be large and comfortable (especially by European standards). Though the rooms appear modern and basic, we found them to be very clean, the amenities sufficient, and beds were very comfortable. The hotel does have an elevator which is also a plus for getting luggage to upper floor levels. We did find that the air conditioning struggled to keep the room temperature at a the setting we desired, but this was not a big problem due to the moderate temperatures during our stay. We did have breakfast one morning and we found the buffet to be average to above average. We found the staff to be very friendly and helpful. Though there are very likely Basel hotels that are more luxurious and offer better amenities, this hotel did not disappoint and we can recommend you consider it for your Basel stay.

We spent 4 days based in Basel following a river cruise. Enjoyed the spacious room and excellent breakfast. Also the front desk staff were super friendly and helpful. Highly recommended

We were completely charmed by this boutique hotel located right next to the Spalentor gate. When you approach a hotel with a tiny parking lot and a tiny lobby the last thing you would expect would be a huge room but that's what we got. I loved the big windows in the room. If you turned the handle in one direction the windows would come towards you from the top and crack a little. But if you turned the handle the opposite direction the windows could completely swing open from the side. I loved standing at the open window watching all sorts of people make their way past the hotel. The rooms have fast, hassle-free WiFi. Public transport has a stop right near the hotel and they give you free passes that are good for the duration of your stay. We definitely took advantage of that! We learned that this area of Basel pretty much shuts down at an early time, including the local grocery stores. We were exhausted after we checked in and the only things open were some high end restaurants. The hotel doesn't have a restaurant for dinner, but they offer heated panini sandwiches. They warned us they weren't restaurant quality (and they weren't) but it was a nice option for us to take advantage of. The breakfast on the fifth floor was a delight. They had cold cuts, yogurt, milk (including lactose free milk), cereals, fruit, pancakes, eggs, assorted breads, and juices. While I wasn't happy that all of the sweet muffins had nuts in them (I'm allergic) they made up for it with the chocolate croissants. You can enjoy this while sitting with a view of Spalentor gate. The complaint I had was about the room door. Everything about it was bizarre. I couldn't believe that when we checked in not only did the front agent give me a metal key, but it was a metal key with a keychain that had the room number in giant lettering. I haven't seen this in at least fifteen years. It's a good thing that I always confirm that my door is locked when I leave a hotel room because the door does not automatically lock when you leave. And when you're inside the only way to the lock the door is with the key. There also is no secondary locking mechanism such as a chain or second deadbolt. Considering the hotel is only five floors with eight or so rooms per floor I would hope they would change this all soon. All of the staff was so warm and friendly. I don't have a reason to go back to Basel but if I ever did I would stay at Hotel Spalentor again without question.

Stayed here only one night (07/09/2017) and we wish we had planned to stay longer. This is the most spacious hotel with the best wifi and a/c we've had our whole trip here in beautiful Switzerland. Friendly English speaking receptionist made us feel welcomed. Large, clean comfortable rooms with nice bathrooms. Anyway, Basel is a beautiful city that deserves more than one day to explore it. If you are coming to Basel, Hotel Spalentor is a great place to stay, easy walking distance from old town Basel and the Rhine.

Spalentor is a very nice hotel. Rooms are clean, modern and the beds are very comfortable. Staff is friendly and helpful. Breakfast was ample with a good variety of foods. Location is close to the old town and they give you a transportation pass. Highly recommended!

Wonderful stay here for two nights. Room was large, very clean, and well equipped. The staff were all very helpful, informative, and courteous. Great location for visiting Basel.

What a wonderful hotel! Spacious room, centrally located and easy walk to stores and restaurants. Fantastic staff, Miriam helped me find a bank late in the evening, gave me a restaurant recommendation, directions for the trains, and map to find the fairs. Incredibly friendly service, I highly recommend if you are looking for a nice hotel in a vibrant town, stay here!

Visiting the Christmas Market in Basel, I had a very pleasant stay in this small comfortable hotel across the street from the old Spalentor city gate. Excellent breakfast buffet. Free wifi. Very modern, well-equipped, clean rooms with mini-bar, coffee machine that makes surprisingly good coffee, super comfortable bed. A small and quiet bar downstairs where you can sit and have a cappuccino or a glass of wine and read email or the newspaper. Fantastic location -- just a few steps from the #3 tram to Barfüssplatz or the #30 bus to SBB Bahnhof. (When you check in, you get a pass for the city trams and buses that you can use to travel anywhere in the canton for free, and you can use Google maps for routing on the buses and trams). The hotel has a nice garden but the weather was drizzly so I did not get a chance to enjoy that. The only minor downside was that the walls of room 207 seemed rather thin. Could often hear water running or toilets flushing in adjacent rooms. Nevertheless, definitely recommended.

Clean hotel with pleasant staff. Not a lot of bells & whistles but centrally located with easy walk to old Basel or bus stop to wherever you want to go. Tram/Bus systems is excellent BTW. Full bar with snacks but no restaurant. They have a breakfast buffet which is average but convenient.

We finished our river cruise and stayed here. Highly recommend this hotel. Honestly, it doesn't look like much from the outside but looks are deceiving. It is next to old town and you get a public transportation pass for your stay. The rooms are clean and well appointed. The breakfast is good. The service is excellent and the front desk staff are friendly and helpful. There is a little street noise with the cars and scooters but that goes away quickly and doesn't create a sleep problem. Stay, you'll like it.

Great hotel. Clean spacious rooms, nice bathroom, hot breakfast and outstanding staff!