Hotel Spalentor Basel

We selected this wonderful hotel to spend 2 nights in following our Viking River cruise and very glad we did! We had a wonderful stay there. We arrived at 9:30 and had planned to just drop the luggage but they actually had one of our 2 rooms ready! This was great as our friends room was just across the hall. After being on a river cruise the room seemed huge and was very clean and modern. Great bedding. We left the hotel to explore came back after lunch and the 2nd room was ready. I loved the lemon water and fresh apples by the desk. There is also a full bar in the lobby so we would gather there for a drink before heading out to dinner. The staff was very helpful in restaurant suggestions. I did enjoy the breakfast in the restaurant. There is a small garden patio that was nice to sit in as well. All of the staff I encountered was pleasant, friendly and very patient with me as I only speak English. The front desk arranged for a van taxi for us. Overall it was a great hotel experience.

This hotel is in a great location! The hotel itself is very nice. The size of the rooms are great. The hotel is spotlessly clean. I highly recommend it. We stayed here after a river boat cruise for 3 nights to enjoy the area.

We had a tremendous stay at Hotel Spalentor and loved our time exploring Switzerland! The staff were very friendly and helpful and we found out on arrival that we had even been given a free room upgrade! We cannot fault the hotel in any way and we would certainly return without hesitation.

The receptionist that greeted us was friendly and so helpful! We were able to get into our room early. That was great! The room was big and clean. Loved the fresh fruit and lemon water that was available. Would definitely stay here again.

We chose Hotel Spalentor for a two day stay after a Viking Rhine River cruise due to it's central city location and positive Google ratings. The Hotel and personnel were very accommodating with storing our luggage upon our morning arrival until our rooms were ready for check-in, helping us to understand the benefits of the Basel card included with our stay, and offering recommendations for exploring Basel. The hotel's location is very convenient to public transportation which can be beneficial for those who may find walking the hilly terrain difficult. We found the rooms to be large and comfortable (especially by European standards). Though the rooms appear modern and basic, we found them to be very clean, the amenities sufficient, and beds were very comfortable. The hotel does have an elevator which is also a plus for getting luggage to upper floor levels. We did find that the air conditioning struggled to keep the room temperature at a the setting we desired, but this was not a big problem due to the moderate temperatures during our stay. We did have breakfast one morning and we found the buffet to be average to above average. We found the staff to be very friendly and helpful. Though there are very likely Basel hotels that are more luxurious and offer better amenities, this hotel did not disappoint and we can recommend you consider it for your Basel stay.

Lovely hotel, well situated, just 2 blocks into the Old Town.||Our room was ready early, which we appreciated as we disembarked in the am from a river cruise and went straight to the hotel. We were welcomed warmly by knowledgeable agents - who kindly suggested a great nearby restaurant and made the reservation for us. The room itself was outstanding6- large and well appointed.|When making the reservation we requested a high floor with a nice view and luckily received both. Could not have been happier with our stay at this hotel. Thank you to the entire staff who assisted in making our stay so great!

My family stayed at Hotel Spalentor, and couldn't have been more pleased.|The rooms were all large, and had street views. We were only a block from the old town part of the city, and could walk to public transportation. The room rates were very reasonable.||They have complimentary breakfasts daily, but the highlight for us was the staff. From the moment you walk in the door, the staff is prepared for almost anything. They answered questions and resolved issues with smiles on their faces. The rooms are cleaned daily, unless you want otherwise. They gladly arranged taxis and shuttles. ||If we return to Basel Hotel Spalentor will be where we stay.

Hotel Spalentor wasn’t much on the outside except it had a beautiful courtyard. But when we got to the room, it was very nice. Very modern, very clean rooms. The hotel staff was super nice, super helpful. We enjoyed our two days. The location was great and very near city center. If ever back in BASEL, I would definitely stay there again.

We spent 4 days based in Basel following a river cruise. Enjoyed the spacious room and excellent breakfast. Also the front desk staff were super friendly and helpful. Highly recommended

We were completely charmed by this boutique hotel located right next to the Spalentor gate. When you approach a hotel with a tiny parking lot and a tiny lobby the last thing you would expect would be a huge room but that's what we got. I loved the big windows in the room. If you turned the handle in one direction the windows would come towards you from the top and crack a little. But if you turned the handle the opposite direction the windows could completely swing open from the side. I loved standing at the open window watching all sorts of people make their way past the hotel. The rooms have fast, hassle-free WiFi. Public transport has a stop right near the hotel and they give you free passes that are good for the duration of your stay. We definitely took advantage of that! We learned that this area of Basel pretty much shuts down at an early time, including the local grocery stores. We were exhausted after we checked in and the only things open were some high end restaurants. The hotel doesn't have a restaurant for dinner, but they offer heated panini sandwiches. They warned us they weren't restaurant quality (and they weren't) but it was a nice option for us to take advantage of. The breakfast on the fifth floor was a delight. They had cold cuts, yogurt, milk (including lactose free milk), cereals, fruit, pancakes, eggs, assorted breads, and juices. While I wasn't happy that all of the sweet muffins had nuts in them (I'm allergic) they made up for it with the chocolate croissants. You can enjoy this while sitting with a view of Spalentor gate. The complaint I had was about the room door. Everything about it was bizarre. I couldn't believe that when we checked in not only did the front agent give me a metal key, but it was a metal key with a keychain that had the room number in giant lettering. I haven't seen this in at least fifteen years. It's a good thing that I always confirm that my door is locked when I leave a hotel room because the door does not automatically lock when you leave. And when you're inside the only way to the lock the door is with the key. There also is no secondary locking mechanism such as a chain or second deadbolt. Considering the hotel is only five floors with eight or so rooms per floor I would hope they would change this all soon. All of the staff was so warm and friendly. I don't have a reason to go back to Basel but if I ever did I would stay at Hotel Spalentor again without question.

Stayed here only one night (07/09/2017) and we wish we had planned to stay longer. This is the most spacious hotel with the best wifi and a/c we've had our whole trip here in beautiful Switzerland. Friendly English speaking receptionist made us feel welcomed. Large, clean comfortable rooms with nice bathrooms. Anyway, Basel is a beautiful city that deserves more than one day to explore it. If you are coming to Basel, Hotel Spalentor is a great place to stay, easy walking distance from old town Basel and the Rhine.

Spalentor is a very nice hotel. Rooms are clean, modern and the beds are very comfortable. Staff is friendly and helpful. Breakfast was ample with a good variety of foods. Location is close to the old town and they give you a transportation pass. Highly recommended!

Wonderful stay here for two nights. Room was large, very clean, and well equipped. The staff were all very helpful, informative, and courteous. Great location for visiting Basel.

What a wonderful hotel! Spacious room, centrally located and easy walk to stores and restaurants. Fantastic staff, Miriam helped me find a bank late in the evening, gave me a restaurant recommendation, directions for the trains, and map to find the fairs. Incredibly friendly service, I highly recommend if you are looking for a nice hotel in a vibrant town, stay here!

Visiting the Christmas Market in Basel, I had a very pleasant stay in this small comfortable hotel across the street from the old Spalentor city gate. Excellent breakfast buffet. Free wifi. Very modern, well-equipped, clean rooms with mini-bar, coffee machine that makes surprisingly good coffee, super comfortable bed. A small and quiet bar downstairs where you can sit and have a cappuccino or a glass of wine and read email or the newspaper. Fantastic location -- just a few steps from the #3 tram to Barfüssplatz or the #30 bus to SBB Bahnhof. (When you check in, you get a pass for the city trams and buses that you can use to travel anywhere in the canton for free, and you can use Google maps for routing on the buses and trams). The hotel has a nice garden but the weather was drizzly so I did not get a chance to enjoy that. The only minor downside was that the walls of room 207 seemed rather thin. Could often hear water running or toilets flushing in adjacent rooms. Nevertheless, definitely recommended.

Clean hotel with pleasant staff. Not a lot of bells & whistles but centrally located with easy walk to old Basel or bus stop to wherever you want to go. Tram/Bus systems is excellent BTW. Full bar with snacks but no restaurant. They have a breakfast buffet which is average but convenient.

We finished our river cruise and stayed here. Highly recommend this hotel. Honestly, it doesn't look like much from the outside but looks are deceiving. It is next to old town and you get a public transportation pass for your stay. The rooms are clean and well appointed. The breakfast is good. The service is excellent and the front desk staff are friendly and helpful. There is a little street noise with the cars and scooters but that goes away quickly and doesn't create a sleep problem. Stay, you'll like it.

Great hotel. Clean spacious rooms, nice bathroom, hot breakfast and outstanding staff!