Terry B.
Yelp
My husband and I stayed here one night, on May 27th, 2019...I will start by saying that I am not a picky person....as long as where I am staying is clean and safe, I am good...
Three positive things... 1) proximity to the train station was great, virtually just feet away.....2) the manager, David, just could not have been nicer or more helpful...he held our luggage for us, as our room was not ready when we arrived...he gave us lots of good information about the area and ideas of what we should see....3) the view was spectacular as we had a room in the front, lakeside...couldn't have asked for a better view...
The rest of the story is not good....
1) the bathroom had tons of black mold in the tub/shower....my husband even went downstairs and asked one of the staff for some cleaning product and proceeded to scrub the tile in the shower....the bathroom was just not clean...just one of my pet peeves...
2) in lieu of regular beds, this room had hospital beds, complete with the hand held controller to raise and lower the head, foot and knee area...it was just very weird to find those in a hotel room...since we owned a medical supply company for 25 years, we are pretty familiar with the product..our thought was that they bought them cheaply and replaced standard beds with these, or got a deal somewhere....they are very inexpensive to purchase, so we figured that was the reason...and they are very uncomfortable...
3) this is the worst part of the story...I mistakenly moved the duvet and caught a glimpse of the actual duvet, which was covered with a white duvet cover...it was disgusting! ....filthy dirty, covered with a variety of stains, ranging from bright yellow to dark brown...UGH!
4) when we were leaving in the morning, the hallway smelled atrocious...an almost dead body smell...have no idea what it was, but was relieved that we were leaving...
I think at one time, the Hotel Splendid was splendid, but it has fallen into disrepair and needs serious attention...hopefully this review will prompt the owners to look at their investment....the potential is there...LOCATION, LOCATION, LOCATION !