Hotel Splendide Royal Lugano

I had the most amazing stay at the Hotel Splendide Royal in Lugano! From the moment I walked in, I felt so welcomed—the staff were incredibly kind and attentive. My room was gorgeous, with the most stunning view of the lake, which I could’ve stared at for hours. The food was just fantastic, especially the dinner at their restaurant—it’s clear a lot of thought goes into every detail. Everything about my stay felt so special and memorable. I can’t wait to come back!

My wife and I spent 3 nights at the Splendide Royal and enjoyed every moment. Everyone was very accommodating, personable, and helpful. Our room in the Palace (original) wing was charming, very comfortable, and just right in every way. The spa is fantastic. The restaurants are also excellent - do not overlook the truffle Eggs Benedict for breakfast, delicious! The complimentary electric bikes were very fun as well and should be taken advantage of if possible. The location is also awesome. Thanks to everyone for making our stay memorable.

Very nice hotel|We stayed in a superior room. Though it was not overlooking the lake the room was excellent. It was very large, had wooden floors which was the best vs carpet which is think most lake view rooms seem to have. No balcony but we dis not miss one. The bathroom was huge too with a shower and tub. Only thing the sink was stand alone with no counter space. The air conditioning worked very well. Good choice of pillows. Nice to have turn down service which was good. We ordered room service one night as were so tired and were so impressed as the soup was mouth watering and the dood was brought in on a roll in round table with a table cloth and flower vase. It made our dinner truly splended and Royal in our own space. Thank you. The concierge Riccardo was too good. He suggested such a good restaurant and provided us great suggestions and took time and was very patient. It is such service that makes you come back. Giuseppe at the reception very graciously checked us in and showed us to our room. The breakfast spread is very good.

The hotel was spectacular. The staff was amazing! Michele and Riccardo in the front desk were always so helpful and professional. Carolina and Arturo in the patio bar were on top of everything throughout our stay. Alfredo at breakfast was always so friendly and attentive. Rafaela our room attendant was also so friendly and great. Finally, our checkout with Lelia was very smooth. Thanks for an amazing experience!

What a special hotel! The staff here are warm, welcoming, attentive, and provide excellent service. The food too was delicious and you simply cannot beat the incredible view of the lake and location (short 5-10 minute walk) to the center of town. You'll leave wanting to return for sure.

Very nice stay and marvelous location. Room was exactly what I did ask for and equipment was perfect. Breakfast was delicious with a marvelous view on the lake in the morning. Employees were all very nice. I strongly recommend.

One of the. I eat hotels in Europe! Rooms are air conditioned and have black out curtains. Food and staff are amazing. Tip: rooms in new tower are great but so are renovated ones in original tower. The new tower bathrooms are spacious and comfortable along with large terrace to sit and enjoy views.

I have stayed at Hotel Splendide Royal for two nights and I was amazed with every detail of it, from getting into the lobby with friendly staff, to the cleanness of the hotel and calm atmophsire and not to forget how well was the room it went. Unfortunately for me the city of Lugano was helding a marathon for the weekend Sat-Sun, were some streets were closed and shops closed as well, but overall, I have enjoyed ever moment of my staying, and I hope it won't be the last.

Stayed here for 2 nights in May as part of a group tour. Our room was very big and facing the lake with a small balcony. I was very happy with the room and wish we had more time to spend there. There were some chocolates and jellies waiting for us in the room when we checked in which were delightful! The location of the hotel is very conveniently located with a quick walk to the downtown Lugano area with lots of shops and restaurants. We had breakfast included which was buffet style. The first morning we got there early and had a spot outside to enjoy the view. The breakfast itself was just okay. The second day our group was leaving early so they had arranged for an earlier opening for breakfast but when we got there they were still setting up and did not have all the options available. All said, I would consider staying there again if ever back in the area. I understand there are two parts of the hotel and have heard negative things about the other part so would want to make sure I was in a similar lake facing room in the main hotel building.

A pretty nice hotel! Great location right on the water, close to shopping, biking, restaurants and a bit of anything else you may need. The staff we encountered during our couple night stay here was super friendly and generally spoke pretty good English for us Americans :) Our room was ready around 1230 when we arrived, which was a surprisingly nice thing. We did end up on the 'left side' of the hotel and the high floor with a room that seemed a bit older than others in our group reported to have. But it was nicely equipped, the AC worked and just across the hallway was a huge balcony with an amazing view! Wife spent some time at the spa and really enjoyed it and the access to the pool area and such the rest of the time there. It is priced as I'd expect for the area. overall a great experience and would definitely booked it again if I was back in the area.

There's a restaurant on the ground floor open to the public, it's called La Veranda. Excellent service, selection of wine and many dish options. The Gnochetti with lobster, buttata and truffle were fantastic!

Very disappointing - the staff were not friendly when we arrived- the restaurant was very expensive for mediocre food and the cocktails had hardly enough alcohol for a sip. At 20.00 for a drink and needing to order a double and it still not half way up the glass (and that's with ice.). The food was delivered cold. My advice, Stay somewhere where you get both service and are appreciated.

One of, if not the best, hotels in Lugano. A terrific view of Lake Lugano, and right on the boardwalk. Definitely recommend, and definitely come back. The service is excellent (at least 9/10). Restaurant is probably an 8/10. The rooms are clean, nicely decorated (silk drape for wallpaper), and very comfortable. Obviously you should expect to pay more, but for those familiar with similar hotels in Europe, nothing shocking.

This was the most random and elaborate hotel experience of my life. All you need to know is in its name. After a visit to Florence and Pisa, we decided to trek up to Milan for a night. After a day of shopping and cathedral viewing, I said, "Let's just go to Lugano" -- the place where I had studied abroad in college. With no reservations, we drove in and were immediately greeted by the valet, who parked the smart car. (SIGH. I miss smart cars.) We walked in and asked if any rooms were available. We were then shown a couple of options and chose our room. This was one of the most comfortable hotel experiences of my life, but it's costly. It's definitely one of the most expensive hotels in Lugano. But hey, you're in Switzerland! Do it up. (I don't usually use that phrase, but it works best here.)

Impeccable service! When in Lugano I suggest staying here. Why leave when the food is perfect and the hotel service is great. The staff is extremely helpful and is always attentive. I feel like they are family and look forward to going back in March. If you are visiting Lugano for work or for play, I suggest ordering in and taking the day off. Have the staff caterer to your every needs.

We are on a Tauck tour and dinner was included on the first night in the La Veranda restaurant in the Hotel Splendide Royal The room is excellent Went for dinner and were disappointed Loud piano playing and we felt very rushed Lots of service people serving very fast My wife had squash blossoms filled with some kind of breading and cheese mush I had French onion soup that was bland and not what I was expecting My wife had veal Osso Bucco and I had a sliced steak dish We both tried each other's dishes and didn't like either one Very disappointing and would not recommend dining here

Our favorite Lugano hotel - and we have stayed in 4-5 others (daughter in school in Lugano), including other luxury hotels, downtown and in the suburbs. Hotel Splendide is convenient to Lake Lugano, galleries and shopping, and has the best service we have experienced in Switzerland. The staff is friendly and eager to assist - we use the concierge for day trip planning, airport pick ups, school drop offs! The hotel combines old-world​ luxury and impeccable service. A birthday surprise of complimentary champagne​ and cake was waiting for​ me in my room one evening. Can't say enough about our good experiences at this hotel. We are returning to Lugano in December and will stay there.

This hotel is simply amazing! The staff is helpful and polite, the food is wonderful and the rooms are stunning. Of corse the prices are a litter higher, but it is worth it. Also, the location could not be better; just a beautiful stroll along the lake to get to the shops. Me and my family love it here and will defiantly be making a reservation to stay at the Hotel Slepndide Royal next time we are back in Lugano!