Hotel Splendide Royal

My husband and I stayed there on vacation. The bed is very comfortable, the pillows are soft, they clean it all the time. The bathroom is clean and spacious, the water pressure is good, I washed my long hair in 5 minutes. No strangers will get into the hotel, there are special doors that close automatically in case of fire. The hotel staff are very friendly, the breakfasts are delicious, the restaurant on the 7th floor has a great view, a chic wine list and very tasty food (the restaurant has Michelin stars) - I highly recommend it!!! I didn't like the room service, the food was very salty, not tasty, it's better to order directly in the restaurant.

We stayed in Rome for 2 nights before heading to Tuscany just before the Pope’s funeral. We really enjoyed this elegant and quiet hotel which was a short walk from the Spanish Steps and Trevi Fountain. It was very comfortable, clean, and staff were extremely attentive and friendly. Our only less positive comment was the cost of a light lunch in the Mirabelle restaurant. We had 2 very artistically presented courses (one of which was a green salad) and a glass of wine each and the cost of our lunch was almost 400 euros! While the view of the Vatican and the skyline were stunning, we found the price tag rather shocking. |We were happy with a whirlwind 3 hour golf cart tour arranged by the hotel to allow us access to view many sights with minimal walking.|I was also very appreciative of reservations agent, Claudia, who helped resolve a booking issue prior to our arrival. |All in all, we would recommend the hotel for a stay in Rome but would suggest a drink on the roof bar to enjoy the view rather than a very pricey lunch. There are many restaurants in the vicinity outside the hotel to choose from.

On my recent trip to Rome, I had the pleasure of staying at the Rome Splendide and couldn’t have been happier with my experience. From the moment I arrived, the staff went above and beyond to accommodate me, especially when they saw how much luggage I had! Without hesitation, they upgraded me to a massive suite, which was such a wonderful and unexpected surprise. The suite itself was incredibly spacious, making it easy to unpack and settle in comfortably. While the hotel has a slightly more classic, dated feel, it still exudes elegance and old-world charm. Everything was impeccably clean, the furnishings were well-maintained, and the bed was incredibly comfortable—perfect after long days of exploring the city. What really stood out was the level of service. The staff was warm, attentive, and genuinely eager to ensure I had the best stay possible. The location was also fantastic, making it easy to get around while still being in a more refined part of Rome. Overall, while Rome Splendide may not have the ultra-modern aesthetic of newer hotels, it more than makes up for it with its timeless charm, exceptional hospitality, and attention to guest comfort. The unexpected upgrade made my stay even more enjoyable, and I would absolutely return!

This hotel is magic. There were a few small issues which I will mention but overall our stay was excellent.||We travel all over the world, Bali every year, US, Maldives, Europe, Switzerland and many other places. We nearly always pick our hotels by reading reviews. We love the St Regis hotels and Relais group also.||We picked the Splendide Royal for its location primarily and the rooftop terrace. However when we checked in we were told that the rooftop terrace was not available for Saturday and Sunday night due to a private function. We were very disappointed by this. Thankfully we were staying another two nights so were able to use it. But if we had only been there for the weekend it would have been a disaster!||Our room was fabulous and the bed super comfy. Bathroom was lovely too. Air con worked perfectly. However for a 5 star hotel, there was no coffee machine in the room. This is the first time this has happened in all our travels. So we ended up each morning going out of the hotel for a coffee before our day of exploring.||The staff are fantastic, very professional. The guys on the front door are superb....their welcome back to the hotel was so genuine and they were always smiling.||Unfortunately we had one encounter on the Sunday afternoon. We had friends who had been staying at the hotel also and we wanted to have a drink with them at the bar upstairs before they left. The staff member was rude and very arrogant. We explained that there were 4 of us..he said 'We are very busy so I do not know if I can give you a table'. Eventually he 'found' a table outside. There were many many empty tables both inside and outside. This was around 4pm. We met our friends and had drinks. We stood up to say goodbye fully intending to stay ourselves and have another drink but we were handed the bill so felt unwelcome.||This was quite offputting and we were very upset initially but the rest of the staff were fantastic. We used the rooftop terrace on two nights and the staff there were so nice. ||There is only one bar available if the rooftop terrace is unavailable and it is inside beside the restaurant and can get busy.||I would recommend this hotel highly but I guess if I was booking it for a short trip I would ask if the rooftop terrace was available.

This historic hotel is in a great location which is away from the crowds but close enough to walk to nice restaurants and sites. Staff were professional and the service staff in the restaurants rooftop bar exceptional. They had a lovely breakfast buffet and drinks in either the rooftop bar or restaurant were great with a spectacular view. Remember no shorts for gentleman in the rooftop bar!

I am currently sat in our beautiful spacious room and we are very sad to be checking out tomorrow. We have had a wonderful stay and can’t wait to come back and stay again. Location is awesome and all major attractions are walkable or a short taxi ride away if you not happy to get your steps in. Staff are extremely friendly and helpful from the moment we checked in. The restaurant was very nice and again staff was very knowledgeable and helpful. Roof top bar was a great place to end the evening and the staff was very attentive. Only one very small critique is the breakfast buffet, and this is purely a personal preference and would not stop me recommending this place, I would rather be able to order off a menu as the food wasn’t very hot. I will mention that I am a fan of breakfast so please note it was very acceptable offerings. Today was international women’s day and we came back from sightseeing where I was greeted by a bunch of beautiful flowers and a handwritten note which was really appreciated and beyond what I expected, so thank you to everyone who arranged this. |Look forward to seeing you all again soon

Hotel Splendide Royal is a beautiful place to stay in the heart of Rome. The former palace did not disappoint. The upstairs restaurant was five star, as was the breakfast buffet and the room service. I highly recommend it. It was worth every penny.

We travel often and had high expectations after reading the great reviews, but our experience was incredibly disappointing. On the day of checkout, one of our bags was stolen from the hotel driveway. It contained valuable items, travel documents, and a camera with hours of personal footage now lost forever. Our driver was told by hotel staff to park unusually far from the entrance, and a staff member distracted him during loading. Moments later, the bag vanished. Based on the timeline and AirTag tracking and concerning staff behaviour, we strongly suspect the incident involved either theft or serious negligence. We immediately filed a formal complaint and requested an investigation. It has now been nearly 4 weeks, and we are still waiting for any official response. This ordeal has cost us financially and emotionally, missed flights, emergency travel documents, and the complete disruption of what was meant to be a joyful holiday. While the hotel looks luxurious, this experience revealed a serious lack of guest security and accountability. We hope this serves as a caution to future travellers.