Hotel Steffani

An absolutely wonderful hotel with a truly exceptional location. Hotel Steffani is perfectly situated in the heart of St. Moritz, making it ideal for leisurely walks, visiting beautiful restaurants, boutiques, and cozy party-clubs — everything is literally just steps away. I would especially like to highlight the hotel’s restaurants: excellent classical cuisine and outstanding traditional Swiss dishes such as fondue and raclette. Every meal felt like a genuine pleasure. The spa area is perfectly located and designed for deep relaxation after long days in the mountains. I strongly recommend visiting the spa and booking a massage with Eva — her sports massage is simply outstanding. It genuinely restores your body and gives you the energy and strength to fully enjoy skiing and mountain activities again. I am also deeply grateful to the hotel staff for their kindness, professionalism, and true willingness to help. I had an issue with an incorrect charge on my bill, and Ricardo, the hotel manager, resolved it immediately and with great care right at the reception. This level of attention and responsibility truly makes a difference. I highly recommend reaching out to the staff with any request — from room-related matters to equipment or any other needs. This is my honest and heartfelt review. I truly enjoyed my stay and will happily return to this warm, family-run hotel, which for me represents the very highest standard of St. Moritz hospitality.

I truly loved my stay at Hotel Steffani in St. Moritz. The hotel has a quiet, refined elegance that feels effortless — nothing is overstated, yet everything feels considered and comfortable. Despite being right in the center of town, the atmosphere is calm and discreet, which made the stay especially enjoyable. After full days in the mountains, returning to the wellness area felt like a luxury in itself. The pool and saunas are beautifully maintained and create a sense of calm that allows you to fully switch off. Breakfasts were exceptional. The combination of à la carte dishes with a generous buffet felt thoughtful and indulgent, and mornings never felt rushed. It was the perfect start to the day. What stayed with me most was the overall feeling of ease and quality throughout the hotel. Hotel Steffani delivers a genuinely elegant experience without trying too hard — the kind of place that stays in your memory and invites you to return.

I really enjoyed my stay at Hotel Steffani in St. Moritz. The location is excellent right in the center of town and just a 3-minute walk from the funicular station The spa area was a real highlight for me. A spacious pool, a very calm and private atmosphere, and 2 different saunas the perfect place to fully relax after a long day of skiing in the mountains. Breakfasts were delicious and well organized: you choose a main dish from the menu, and there is also a generous buffet with variety of options. A wonderful hotel for a comfortable, relaxing stay in St. Moritz. I would definitely love to come back

Very disappointing experience. For a hotel that positions itself as a luxury property in St. Moritz, the reality was far from acceptable. The staff was unprofessional and disrespectful, making us feel unwelcome rather than valued guests. On top of that, we found a cockroach in the room (SEE VIDEO), which is completely unacceptable at any price level, let alone at such an expensive hotel. The hotel is massively overpriced for what it offers. The quality of service and cleanliness do not justify the rates in any way. I would not recommend this hotel and certainly would not stay here again.

This a historic hotel and they tried hard to bake it s great experience. ||The room was comfortable but the bathroom small and shower glass dangerous. | Breakfast bar was ok not memorable. Staff are awesome and location cant be beat,

The location is great, and the room was quite nice ... roomy and clean. The pool was quite nice, but no towels were available at the sauna and pool. Of the four hotels we used in Switzerland, it was the one disappointment. The desk staff was unhelpful with wifi issues, the breakfast buffet was quite poor (tint prepackaged jars of yogurt instead of big bowl with ladles, for instance), and the restaurant food was over-priced and not good. The single elevator ran badly and was often backed up.

Very disappointing experience, at the reception if you are unlucky, you can get the chance to be laughed at by the staff, they are not willing to help, they just look for excuses not to meet your needs. Choose wisely from the other options of accommodation available. I am sorry but this hotel does not meet Swiss standards! Furthermore I don’t even want to mention the restaurant, the service is terrible, perfect service if you go for the other options available. Ps: the photo is just to prove the experience is real.

Was extremely happy with this find. We were fortunate to receive an upgrade and the corner room we received definitely had a WOW factor with the size of the room and wood everywhere with a nice balcony overlooking the centre of the village. Extremely comfortable stay with good service. Forgot to use the shuttle service from the station to the hotel. Did use it on the return and appreciated the enthusiasm of the driver who was carting luggage down a bunch of floors for a large group leaving. He dropped everything to give us a quick drive to the station. Appreciated.|Tip: Book directly on the website if you can, saves the hotel large third party booking costs. They will appreciate it.

The hotel rooms are spacious and ours had 2 balconies which was Nice but they fall short on amenities like coffee/tea in the room. There's a machine but no pods, ran out of tissues and not replaced and no washcloths Towels are on the small side Buffet breakfast plentiful if it's included. Location is difficult if you're using mass transit from station Make sure you arrange a pick up with hotel When we arrived I needed to walk through a construction site that was all up hill from train station. All the escalators and elevators from street level were closed down

When you stay at a hotel that opened in 1869, has been run by the same family for four generations, and housed athletes and officials during the 1928 Olympics, you know you're going to enjoy something special. In fact, Steffani the Rabbit, the mascot of the 1928 Games, became the hotel's namesake. With sweeping views of the city, the interior completes the image of a quintessential Swiss Alps mountain chalet. From the large fireplace in the lobby to the indoor pool and full body massages, the place is just special. And the staff are incredibly kind! The complimentary breakfast is quite good, but the room service food is only mediocre. Nonetheless, you'll not only fall in love with the town but this hotel as well!

Would you stay at a hotel which had only 4 reviews, all one star? We stayed 2 nights at the Hotel Steffani in the center of St. Moritz, Switzerland, the world famous ski resort, as part of our Collette tour of Alpine Lakes and Scenic trains in July. Only 4 reviews on Yelp, all one star, but 329 reviews on TripAdvisor, averaging 4 stars. TripAdvisor rated 96 in walkability, with 36 restaurants and 13 attractions within 0.75 miles. 13 minute walk from the train station on the lake to the hotel, which is on an uphill grade from the lake. This is where the Glacier Express train arrives from Zermatt, and where the Bernina Express train run starts to Tiano, Italy. Hotel is old but spacious. The bedroom was 9' x 9.5', the walk in closet 4.5' x 5.5', and the twin sink bathroom 4.5' x 9.5' , for a total of 155 square feet, easily the largest unit of the 5 hotels we stayed in our 14 day tour. As was the case with the previous 3 hotels, two twin beds bumped together. The room was clean and modern styled, but lacked sufficient electrical outlets to easily recharge up our cell phone cameras, tablets, cameras, and laptops. Remember to bring multi outlet plugs and electrical adopters for Switzerland which differ from France, Germany and Italy. Bathroom was glamorous looking, with two granite counter sinks, room length mirrors, heated towel racks, and a deep bathtub/shower combination. Looked like something from Las Vegas with the fancy décor. Noise from the downtown plaza at night through the large openable windows. Glass door opens up to a small balcony, with partitions separating the neighbors. We were in the inner corner of the fourth floor, with a balcony overlooking the city. However to see the lake in the background, you had to walk on the balcony. And neighbors perpendicular to us on the balcony peeking beyond where the partition ends, could see me typing my yelp reviews in my underpants, when I was wearing something! Hotel has a sauna, large indoor pool, restaurant, and is adjacent to several restaurants on the plaza facing the entrance. We were here on a Saturday and Sunday nights, but there was minimal noise from the restaurants on the plaza, unlike in Zurich!

Our experience was immeasurably rude waiters who do not like Americans, at all. We left unserved after the waiter RIPPED the napkins from each of our laps and cleared out table of utensils and glasses because we only wanted desert and coffee. We will not be returning nor will any of our other friends who are in town visiting with us.

Only stay here is you don't believe in freedom of speech. My husbands high school friend stayed here and posted a slightly negative (but not nearly as negative as some of the other reviews on yelp) review on her FB page, which simply stated that the room was small and even though she was supposed to be in a "lake view" room, she could hardly see the lake. For this, the hotel manager called the police, accused her of making threats (ie her FB post) threw her out of the hotel and threatened legal action!!! Oh! And my husbands friend is an African American woman... Just don't

The room was tiny, with the window having immovable bars over it which seemed very unsafe. The space was smaller than a very small dorm room and uncomfortable. It had only a sink with no bathroom or bathing facility. One had to use a communal toilet and a communal shower. We were very disappointed. A cost/benefit analysis clearly demonstrates this was not worth what we paid.

The hotel carries a smell like someone who hasn't brushed their teeth in a year's breath, absolutely disgusting. We went in the hotel and the people there immediately told us, you have the petit room, we asked what that was. They told us that the bathroom was outside....so we were like um okay. Then we got to the room and it was extremely tiny, all that could fit was two wooden planks for their so called "mattresses" They asked if we would like to upgrade to the "Hotel Steffani" room for 100 dollars, we agreed but it ended that room stunk so bad and was barely better, only it had the bathroom connected to the room. (we ended up having to switch back) The petit room was also having a bathroom that was shared by a bunch of other guests. Absolutely terrible. The only good things were that they had free WiFi, but nowadays most hotels have that so it wasn't much of a special feature at all. Let us just say, do not book this hotel, absolutely don't!