Rene A.
Google
NEVER BOOK THIS HOTEL! Booked a single room for 4 nights, 3300rs a night. Checked in, only to notice that a deafening noise came through the walls. Impossible to sleep in. Asked reception, they gave me another single room. Same, impossible to sleep in. So I asked them to solve it. Reaction: It's not our fault, so pick a single room or check out and find another hotel. At 830PM. This is not customer service, this is downright rude. Asked for the manager, and out of nowhere another room was found, while first they said the hotel was fully booked. Could stay there for 2 nights, after that I had to go back to the (noisy) single. On the day of moving (for the 4th time) they said that the problem was fixed, but ofcourse it wasn't. Still extremely noisy. All confirmed by staff and management. Same reaction: take the room or leave. No wifi, lock on the door was not working properly, old airconditioning that made a lot of noise (to top the noise that came from outside). NEVER STAY HERE, I had 10 times better hotels for a third the cost. It's a disgrace.