Hotel Sudu Araliya

This appeard to be not an architecturally designed hotel. Perhaps different parts were added at different times. The lounge and dining areas at the ground floor looked very spacious and they get the view of Parakrama Samudraya. The controversial garden area between the hotel building and the reservoir is also very spacious. Whether it has encroached the reservation area of the reservoir is ssomewhat unclear. Our triple room and the toilet were good enough for the over night stay. However, they looked tired with cracked floor tiles. The towels appeard to be over used so we didn't use them. There was also no soap in the toilet. Room supplies were limited to shampoo, body wash, hand wash and toilet paper. We had three meals, lunch, dinner and breakfast. In all three meals, soup/ conjee were watery and tasteless. The main buffet had good choices The fruit section could be better. Overall it was a moderate experience.

We had a very disappointing stay at Hotel Sudu Araliya, and it was nowhere near the star-class experience we expected. We spoke to the Front Office Manager, Mr. Dilan, before arrival, hoping for a better solution for Full Board guests, but the option offered was not satisfactory considering what we paid. The rooms were dirty, with visible stains on furniture and curtains. There was also an unbearable smell coming from the toilet, making the room uncomfortable to stay in. We paid for Full Board, but ended up having only lunch and breakfast at the hotel. The buffet food quality was poor. The food was cold, tasteless, and far below expectations. Because of this, we decided to have dinner outside the hotel, which clearly shows that the Full Board package was not worth the money at all. The only positive aspects of this hotel were the friendly and helpful service staff and the beautiful, well-maintained garden and view. Apart from these, everything else was a major disappointment. For anyone looking for a true star-class hotel experience, I strongly recommend not choosing this hotel. It is a total waste of money. I have stayed in several star-class hotels and honestly, some non-star hotels I’ve stayed at were cleaner and had better food than this place. I seriously expected much more from Team Araliya. Disappointed. 👎🏻 This review I shared is honestly so future guests can make an informed decision.

I stayed at this hotel in December 2025, where we reserved both a triple room and a double room. The rooms were spacious, clean, and well maintained, providing a comfortable stay. The hotel is beautifully located facing the Parakrama Samudraya, with a well-kept garden that adds to its charm. The morning and evening views were especially eye-catching and very relaxing. However, the dinner buffet was below the expected standard. The variety of food was limited, and refilling took a considerable amount of time. Some food dispensers were removed without being refilled, even though dinner service continued until 10.00 p.m. Most of the dishes were cold, and no proper measures appeared to have been taken to keep the food warm. The taste of the food was also disappointing. In contrast, breakfast was much better in terms of quality and overall experience. An additional advantage is that the hotel provides facilities to charge electric vehicles upon payment, which is a useful option for EV owners. Overall, while the location, views, and room quality were excellent, the dinner buffet experience needs significant improvement

Room: Superb! The room was very spacious with a large, comfortable bed — perfect for relaxing after a long day. Location: Excellent location with a beautiful lake view. Truly peaceful and scenic. Service: Outstanding! The staff were extremely kind and attentive — always quick to respond. I have never experienced such wonderful hospitality before. Food: The buffet offered a wide variety of delicious dishes. Everything was fresh and flavorful. Special Thanks: A heartfelt thank you to Mrs. Sagarika Hemarathne for her exceptional support and warm hospitality. She made our stay truly memorable!

I had a really pleasant stay at Hotel Sudu Araliya in Polonnaruwa. The hotel has a great location facing the beautiful Parakrama Samudraya, which makes the view so relaxing. The staff were very kind and always willing to help. The rooms were spacious, clean, and comfortable. The food was tasty with a good mix of local and international dishes. The pool area and garden were well maintained, creating a peaceful atmosphere. Overall, it was a very comfortable and enjoyable experience — perfect for anyone visiting the cultural city of Polonnaruwa!

We stayed on November 10th in room 254. It's a really nice hotel with a beautiful view. The front offices Ms Hansika, was very friendly she gave us good service. The people at the buffet were also very helpful. Food is good.location good view. Rooms average there is bad smel from washroom.and A/C / Fan not working properly staff very friendly.

We stayed at the White Temple Hotel on the 20th and 21st. Nimesha was very helpful in accommodating us and in providing us with the hotel experience. Her warm and friendly hospitality, which is beyond words, made my wife and I very happy. We got a beautiful, clean room and the food was delicious, with a variety of Sri Lankan dishes, including salty and sour. All the staff were very friendly and attentive, and they listened to our needs and concerns. We have stayed in many hotels in Sri Lanka and this place impressed us. We would like to thank everyone from the hotel management to all levels for giving us a wonderful experience. We returned to Colombo with the feeling of returning from a visit to a relative's house. Thank you again, Nimesha, and I also remember the service manager,

We had a pleasant stay at this hotel. The location was excellent, the food was tasty, and the service was good. The only downside was the high outside noise reaching the room. Otherwise, everything was great.