Orna Z.
Google
We stayed at the hotel for several nights and overall had a great experience.
The apartment was spacious and comfortable, and the service from the staff was truly exceptional – always kind, helpful, and positive.
Special thanks to Andy/Andrew at the reception, who went above and beyond – you don’t meet people like that every day!
Breakfast was very good and definitely worth the price, with made-to-order eggs, waffles, and crepes.
There were also complimentary water bottles available in the lobby throughout the stay, which was a very nice touch.
The location was convenient – about a 10-minute walk from Wenceslas Square and 20 minutes from the Old Town Square, making it easy to explore the city on foot.
The towels in the room were large, clean, and very soft, which added to the comfort.
A few things could be improved: the hotel isn’t very accessible with a stroller (a few steps at the entrance and before the elevator), and the elevator itself is small, slow, and has an old manual door.
The blinds in the living room didn’t block the light well enough.
Bathroom cleanliness could be better, and it would help to have more towel hooks and to replace the shower taps, which were difficult to adjust for water temperature.
The kitchenette was well equipped (including a dishwasher and tablets) but too small for a family – more suitable for a couple. There were no child-friendly dishes or utensils, which would be nice to have.
Also, the placement of power outlets in the
bedroom wasn’t very convenient, though there were enough outlets overall.
Overall – an excellent hotel with outstanding service, warm hospitality, and great value for money.