Hotel Suitess

We stayed in a room overlooking the church, right in the heart of the city. It was a truly atmospheric experience, especially in the early morning or late at night, when the sound of the bell echoed through the quiet. A beautiful, calming sound. The room was clean, the bed was super warm and soft, we couldn’t get up in the morning for breakfast because of really comfy bed., by the way. Breakfasts were delicious, with a good variety to choose from, something for every taste. Special thanks to Natalia at the reception she was incredibly kind and helpful, and made our stay even more pleasant. Overall, a lovely stay. Peaceful, cozy, would definitely come back.

This hotel has quite a few deficits. I'm here it's June and there's no air conditioner on the third floor only on the fourth floor So if you want a room with an air conditioner you have to pay extra money. The criteria for a five-star hotel is a pool which they don't have, two restaurants they have one that looks very nice but I did not partake. Also an air conditioner in every room which they did not have. The staff acted like there was an air conditioner in the room but they only actually have them on the fourth floor so that makes this a three-star hotel No AC no pool. Also they did offer to schlep my luggage downstairs so that was a plus. The rooms are quite nice and they would be better if they were air conditioned and it wasn't hot as heck. Also my room was on the third floor quite noisy because I couldn't shut the windows otherwise it would be stiflingly hot. This is not a five-star experience it's a three star experience Nice place don't pay more than 100 US dollars a night for it cuz it's not worth it. I think for three nights I paid 303 euros and it was probably worth about 240 Euros because it didn't have an air conditioner. I would stay here again but only on December and January and February cuz I don't want to risk sweating at night from being hot and not having the correct amenities. Also the refrigerator didn't keep stuff very cold just cold-ish which I complained about and they said it was this cold as it got. Location is excellent by the way That's the high point The low point was the no air conditioner.

The hotel exceeded expectations. The location overlooks the cathedral, we enjoyed the morning and evening views. They upgraded our room for free, we got an exclusive, very nice apartment. We had both a bath and a shower, there was even a TV in the bathroom, we didn't have to turn it on. A reliable sparkling drink with chocolate, a capsule coffee machine. Amazing breakfast with a sparkling drink, if you want it. There is a 24-hour spa, only a symbolic fee for towels of a few euros at the reception. The jacuzzi is spacious, warm, there is a sauna. In Germany people like to be naked in the sauna, you have to get used to it. We refused daily cleaning, reception offered it to us, so they refunded 30 euros for 3 nights. If we go to Dresden, we will definitely return to this hotel with pleasure.

Loved the experience! The room was great, the staff is super nice and friendly and you cannot beat the location. The spa is an added bonus. Also loved the interior of the gin room. I'll not think twice before booking this next time and it will be my goto recommendation for friends and family.

We went Dresden city for our official meeting. At that time our company booked the room for us. Amazing room. Friendly staff. Clean and carm environment. Highly recommended this place.❤️👍🎉

This is about traditions, this is not a new hotel, but this is its charm! It is very nice that there are places where the standards of service and communication are observed! The rooms are clean, the staff works clearly and respectfully, we witnessed that here they will not look at you that you are of a different nationality. The staff was very nice and polite, small details in the form of coffee, tea and a croissant are very pleasant. I wish this hotel many years of success and prosperity, I fell in love with my room and these windows, the breakfast was excellent. Thank you!

Unfortunately exposed to scam - thought I had made a reservation through the hotel's website, but it turned out the website was a copy-cat designed to lure customers - and apparently run as a subsidiary of Booking.com. Price on website was debited with additional US$100 service charge, without indicating this prior to charging credit card. I cannot understand how a five-star can co-operate with a company that seeks to cheat customers in such a way. Ruined my day, and staff at the hotel unfortunately unresponsive, blaming me for using the "wrong" website.

This hotel is fantastic. It has old and modern architecture. The front desk staff is friendly and speaks English fluently. The location is excellent—around all the essential places to visit in Dresden. The Martin Luther statue is close by. Several coffee shops and restaurants are nearby, just within walking distance. The only thing is that the parking is very expensive. It’s 45 Euros per night, which is almost half the price of one night.

I would strongly advise you to stay away from this hotel. I chose this hotel because it had positive reviews. During our 3 day stay: First, an extremely foul odor of sewage leaked from the pipes and into our room. Second, the air conditioning was non functioning. We asked for assistance and they "forgot" for two days. Third, we were told if we parked our vehicle ourselves it would only be 6 euro a day (instead it was 28 euro a day). Fourth, we paid for a queen bed, yet instead we had two beds pushed together with space in between. Fifth, was a lightbulb hanging from the bathroom ceiling which burnt and smelled when the light was on. We told them about this, and they said "we will get a technician out as soon as possible". One never came. A simple apology would have been in order, but not even one was given. They didn't seem to care, it appeared as if asking them about these issues was "bothersome" to them. We've been in Germany almost a month traveling across the country and have had ZERO issues with all of the other hotels we've used, except for this one. I cannot fathom how this is a 5 star hotel. I can only guess that they must have changed management because all of the other reviews were positive.

Hotel Suitess, a five star hotel, cancelled our reservation on the day we were leaving for Germany. They did offer a substitute apartment at a different location with no maid service or breakfast which we declined. We had booked through Hotels.com, apparently an error on our part! We scrambled to find a substitute accommodation! This was to have been our second visit to this hotel.