Hotel Supreme

This was by far the worst hotel we stayed at in Singapore. It was shocking to find a hotel with such unmaintained rooms specially in a country like Singapore . In other words it was a dirty hotel.. the room, the walls , the bathroom, the linen and carpet was all extremely dirty. The WiFi barely worked. The coffee mugs in the room had dried coffee in it.. it hasn’t been washed..They don’t offer any amenities .. definitely no value for money.. and the vibe here is just off.. house keeping is just useless.. they don’t clean the room or bathroom at all..they just change the towels. (Which is also torn and stained) the only good thing about this place is the location.

Not a “Family Room” Filthy, Unsafe, and Dishonest Advertising We booked what was advertised as a “family room” what we got was a nightmare that no family should ever have to experience. The room itself was disgusting. Cockroaches were everywhere crawling out of the fridge (which didn’t even work), scurrying in the bathroom, and nesting in corners. The air conditioner was covered in mold and barely worked, pumping out a foul, musty smell. The ceiling and walls were visibly moldy, and the beds were unstable and creaky. Everything felt dirty, damp, and completely neglected. Even worse was the hotel environment. Nearly every other room seemed to be operating as a place of business for sex work with a constant stream of people coming and going, loud noises throughout the night, and behavior that made us feel unsafe. We saw multiple transgender sex workers working openly on the premises. To be clear, our issue is not with anyone’s gender identity it’s with the fact that this was clearly an unmanaged, unregulated environment, completely inappropriate for families or anyone looking for a safe place to sleep. When we complained to the front desk manager, it only got worse. He refused to give us another room, refused to refund us, refused to send housekeeping, and instead handed us a can of air freshener in response to our roach problem. When we pushed back, he rolled his eyes and said, “This is a budget hotel — deal with it.” The attitude was insulting and unprofessional. We had already paid for all three nights, and because of the manager’s refusal to cooperate, we were forced to pay out of pocket for a different hotel. Once we switched hotels, our taxi driver and the new hotel’s front desk staff immediately recognized the name of the first hotel and warned us that it’s well-known locally for being a hotspot for sex work specifically transgender sex workers. Apparently, this is common knowledge among locals, but completely hidden from tourists booking online. This hotel is falsely advertised, poorly managed, unsanitary, and unsafe. Do not stay here, especially if you’re with family or expecting even the bare minimum of comfort or cleanliness. Rating: 1/5 — Zero stars if I could. Don’t waste your time or your money.

We booked a family room but was very disappointed and disgusted in the place. Rooms smells like a cigarette, no coffee maker and their fridge has a lot of leftovers or drinking even water.no slipper available too. Cockroaches and ants, room lock feels scary coz it us easily broken if someone breaks in. Lights are very dim,AC vent has lots of black dust residue and molds. Walls are so dirty and stained Restrooms are not brushed or cleaned and has soo much stains too, no toothbrush,toothpaste,soap or shampoo Towels looks very old and very stained. Sheets and pillows are old and smells like cigarette I requested additional pillow and towels in the evening around 9 or 10pm but no available housekeeping to attend and reception at the evening was not accommodating at all. On our last day before check out they shut the AC off an hour before we get out of the place. Terrible place to stay in a good place known for top cleanliness and a country known for good management specially with the hotel price per night. Unfortunately, it isn't refundable and no cancellation options.

Worst hotel You will ever sleep. Very dirty. Room never clean. Bad customer service. So many cockroach and ants living together with you. Hotel Owner only need money. Once You sleep. Take care your room by yourself. Worst hotel in Singapore by far. NO WIFI

Phillipines or Indonesian "working women" coming in and out, don't really care about this since the room rate is quite low anyway for location. Management locked the windows so one cannot even get fresh air into the room however, was not so pleasant staying here.

The hotel’s definitely seen better days—everything feels a bit outdated. The front desk staff weren’t exactly the friendliest either, which didn’t help the vibe. However, the hotel’s prime location—just a short walk from Orchard Road and Plaza Singapura—remains its strongest asset.

Please don’t stay here. Worst hotel I’ve ever seen. Looks like still in the 70s. Best to avoid at all costs 🙏

The most dirties hotel in Singapore I have ever stayed. Mouldy rooms, dirty linen, curtains, carpet and floors. When I went and complained the reception person didn't even apologize but gave me another key. When I opened the room a woman walked out and the management said she was a staff but didn't look like it. Other than a stellar location I will not encourage anyone to stay here. There are other brands such as value and hotel 81 which are 3 stars but great value for money.