Hotel Tearoom New Regina

I have just come back from three nights at this hotel. It is very well-placed for tours of Ypres and the battlefields of Flanders however there are some things that travellers should be aware of. This hotel has some internal rooms which look out onto an internal brick shaft. The shaft is sealed at the top. My room was in constant darkness with no fresh air. It was claustrophobic and oppressive. I asked to move rooms but received a brusque reply of , “No rooms”. Whilst this is a no smoking hotel the ledge in my room had ash over it from stubbed out cigarettes and cigarette ends below the “window” ( more like a glass hatch to the shaft) so there was a smell of cigarettes in the room. The room wasn’t made up or cleaned on the third day and I had to borrow sheets of toilet paper from a friends room as they did not leave me with a spare toilet roll and only a few sheets on the one in the room. I was with a group of travellers who all paid the same price. Some were in the front facing suites and rooms with lovely views. Two of us were in the “cells”. If you are travelling with a group make sure you are not in room 5.

The Hotel New Regina is right on the Grand Place, opposite the restored town hall, symbol of Ypres. The rooms are very modern and functional with a small desk, modern ensuite and they have AC. The lady on reception was very helpful. Breakfast started at 7AM which was very useful, there was a good selection of cooked and cold options and the breakfast area was nicely spaced out. Wifi was good although spare plug points were limited in the room but there was a kettle which was very welcome! The location was fabulous, literally walk out the hotel door on to the main square. Menin Gate was a 5 minute walk and the town was beautifully clean and safe. The only two negatives were the fact they still use disposable containers for toiletries instead of a refillable dispenser and the towels were probably the thinnest I have ever seen. Parking was available just outside for about a Euro an hour or there were free spaces 5-10 minutes walk away.

Stayed in family room. Has view over square. Fantastic location. Room is sound proof. Has tea coffee in room. Lovely bathroom. Comfy bed. Air condition. Very good fried breakfast and continental too. Parked in Albion hotel overnight although can park side streets through day and square on a night i wanted safety so Albion best and close.

Hotel in a great location. Decent breakfast. Rooms dead on. We'd a very good view of Cloth Hall. Staff were helpful. Sangria was delicious 😋 (would have liked soap/hand-wash in the bathroom)

Perfectly located by the main square, opposite the museum, just a short walk from the Menin Gate. There are many places to eat nearby and a fabulous chocolate shop next door. The breakfast was great and the staff can't do enough for you. They do run the tearoom and the hotel, so you may have to go to the other to find them. The rooms are comfortable, but maybe a bit small. We have stayed there twice, mainly thanks to its location. Please note, drivers with blue badge can park for free on the market square, but there's no parking on market days.

The hotel is in an excellent position - in fact, that’s what you are paying for. That and the fact that the room was largely very clean.||The room is basic and no frills. Don’t expect luxury because you won’t get it. The towels were frayed and had holes in, so worn that I wouldn’t even use them for my dog.

Stayed at Hotel Regina on our last night before heading to Calais. The hotel was adequat for our needs. There is no dedicated parking and the receptionist advised us where to park. The end result was our car being impounded with a 200 Euro charge to recover it. Extra stress needing to get to LeShuttle by 10:20. Twenty other cars also impounded. The receptionist the following day was brilliant tracked down where our car was and drove me to collect it. I would not advise staying in Ypres overnight. One day does Ypres but stay outside the town.

Clean good size room, lovely and cool with air con, perfect location for us, reasonably priced ||Only downside to the hotel was that you can't leave the room without slamming the doors to lock them, which was a right noise in the morning when people leaving their rooms !!! Not guests fault, weird door locks that just needed to be let to slam to lock , not good design