Hotel The Exchange

We stayed in a deluxe room. Lots of positives: - Quiet, well-soundproofed rooms. - Clean rooms! The cleaning service is really thorough every day. - Right next to the station. There was a problem with the magnetic keys when we arrived, but all the hotel staff worked together to make sure the guests didn't notice. They handled it quickly and with a smile. The reception team is very pleasant, gives excellent advice and is always available to help! Well done to the team that runs the hotel. The only negative point: minor renovations are needed in some rooms

We booked after seeing all the quirky photos. And decent reviews. But shocked to be put in a bare room with no quirkyness. Felt like I was in a prison almost. 2beds. A desk. A coat hanger and a safe all tight together. Shower was a wet room and leaked into the room slightly. Our room is certainly not pictured on the advertised rooms. Don't get room 425 beware lol. Nice and quiet though

Location was fantastic, being 5 minutes between Dam Square and Central Station. Staff were wonderful and very helpful and polite. But our room was disappointing. We chose the hotel because it looked quirky and cool but the room was a tiny, internal room that had an internal “window” that looked out on some desks where people were working during the day. This meant that any time we were in the room we either had no natural light or no privacy! Definitely not the worst hotel I’ve stayed in by any means but would probably try somewhere else on the next visit to Amsterdam

Amazing hotel! Location is perfect so close to Dam square and central station. Walking distance to everything you need. The staff were FANTASTIC. They were so friendly and kind gave us good recommendations all round lovely people. Check in and check out smooth you can keep your luggage there during the day. The room was spacious clean had everything we needed. 10/10 stay absolutely loved it. Thank you to hotel the exchange!

Not really comfortable, but with exellent location. We stayed in a "superior" room, meaning a small room with 2 beds. No table, no fridge, no wardrobe. Bathroom with bare walls - no hook or rack to hang up a towel, but with double layer door... Yet, if you can put up with a bit of discomfort, it's a good deal for your money. Location is very good - everything worth while is within a 30 min. walk or less. The staff is friendly. Fresh towels every day. Free espresso downstairs. And if you have to leave late in the afternoon, the hotel offers a free luggage storage.

Very good locations. Otherwise disappointing. It looked like a fun, stylish boutique hotel on the website. In reality - a tiny, basic, outdated room with a somewhat interesting design concept, which unfortunately felt cheap and low budget. Would choose a different hotel next time.

Loved this hotel! Literally minutes from Amsterdam Central Station. We stayed in one of the suites on the first day of our trip, and a smaller room on the last day coming back into town. Staff were very friendly, a/c worked great 👍. There was a vending machine and they had a coffee bar in the lobby. Also coffee and tea in the suite. The elevators are a bit small, but it's an older building, so completely expected. The suite is on the top floor, so you have to take a single fight of stairs from 6-7, but the staff even carried our bags up for us! Honestly though, the location is amazing. It's right on the main street Damrak lots of options for food. The staff if very knowledgeable and happy to give recommendations. I'd stay here again in a heartbeat!

I won’t deny that the room was tiny and a slightly odd set up (toilet and sink in one closet, shower cubicle in another plus the double doors of the shower made it kinda weird to get in and out of) BUT the staff were absolutely fantastic, it was super clean and well maintained, there’s an elevator and luggage storage room, free coffee, and the location is perfect. Not soundproofed but the only noise came from guests passing our door on the way in or out.

Pros-extremely close to everything you could want! Hotel is VERY clean! Great, friendly staff. Rooms are extremely unique. They have DYSON cooling fans-whoa! Cons-rooms are very small. No a/c. Small bathrooms with no tub-difficult to not have water everywhere on floor. For price this is a great value with the hotel and area! Definitely would return here!

This is an honest review, not a bad one. 1. The hotel is central- very central. You're in between a NY Pizza and souvenir store. To the hotels defense: I should have researched the google street view prior to booking. 2. We were originally booked in the Marie Antoinette room. It was nicely decorated but lacked an air-conditioning unit. a. To the hotels defense: some of the room have a portable dyson looking fan/electric fan. The front desk (or lack thereof) was very accommodating and "exchanged" us to a standard room with a centralized a/c unit. Location: Close proximity to all the sites, canals and Centraal Station within 5 minutes walking distance. There is a tram stop directly outside the hotel and Ubers can pick up/ drop off as well. However, picture this hotel in Time Square between Madam Tussauds and the Olive Garden- in my opinion, that too many tourist for a small area. The Staff: there is no lobby or waiting area. The check in is through a narrow hallway and a person manning what to me seemed to be a poorly constructed booth. However, the staff were very helpful in accommodating our request for a room change and tried their very best to make us feel welcome. Bottom Line: This hotel is not for everyone. My girlfriend and I loved Amsterdam but would have enjoyed the city more if it were not for the location- this could have been avoided should I have done more research.

We extensively researched hotels in Amsterdam within our price range before we booked so we had some idea of what to expect when we arrived........ The location on Damrak is great, but we didn't take take note of exactly where on the street the hotel was, so we walked past the entrance 3 times before realising, as the signage outside is not good. This was not helped by the extremely large group of tourists standing in front of the, very small, open doorway. The lift was all glass and difficult to use, but at least there was one. The room was very clean and comfortable, though small and very strangely decorated, however we knew we had booked a moderately priced hotel and we spend very little time in hotel rooms whilst on holiday anyway. There was no wardrobe in the room, only a clothes rail, though the bathroom was perfectly functional. It was very noisy but I don't think this was particularly a reflection on, or criticism of the Exchange as we were on Damrak, probably one of the busiest streets ever! A big positive was being only 5 minutes from the Central Station, as this is a great reference point for getting around the City without getting lost.

The room is fine. Staff is helpful and cool. The General Manager is rude. I picked this hotel over 5 others and now I wish I hadn't.

I stayed here for Queen's night and Queen's Day Amsterdam 2012. What an unbelievable party. Akin to Mardi Gras in the States. Anyway, about the hotel: The non-smoking room I booked smelled of smoke, a non-starter for me. The receptionist told me that housekeeping took are of it with a spray and that it was impossible to move me, no manager to talk to, no refund possible yadda yadda I'm sure you have all dealt with poor customer service. Anyway, a man came to take the night shift and BAM he moved me to a new room (not as nice but at this point I didn't care) and was very accomadating. He (and the great location) is the only reason the review is 2 stars and not 1. Other: 0) Queensnight and Queensday total price for 2 nights: $572 USD. 1) The hotel was decorated by some local artists or something, so there is some weirdness/coolness going on if you like that sort of thing. I attached some pics. 2) The rooms face the DamRak street, so you hear ambulances etc. 3) The bathroom had a bad drainage smell that came up every so often. Not like sewage, but extremely unpleasant. 4) The "king bed" is two twins pushed together without any kind of device to hold them together, so you immediately slip down and the two beds push apart. So you have to pick which twin bed you want to sleep on. 5) The shower has no curtain is just sort of sprays into the very small bathroom.

European hotels can be quite pricy and hostels lack privacy. Exactly in the middle is The Exchange! There isn't much to it (at least not in the 1 star rooms), but it's under €100 nightly. My room was quite quaint with white walls, white linens and white furniture. Small, but actually larger than I had anticipated. Who spends all their time in the room anyways? Get out there and explore. The bed was amazingly comfortable and that alone makes The Exchange worth it for me. The bathroom is spacious and fully stocked with everything you need. They'll even provide a hair dryer if you ask. Paid tv is available, but again, get out of the room! One of the best amenities is the free wifi! Thank goodness! I turned off my data before traveling; so, each morning I google mapped my route and snapped screenshots to get around. Plus, I was able to check in with family and friends back home without incurring huge international charges. Another plus, The Exchange is 5 minutes from Centraal Station. It's definitely in a touristy area, but it makes orienting yourself so much easier. Within 1 day, I was able to move around in the city and still find my way back to the hotel easily. The only big negative I have is that you can hear everything: the street, the people above, below and next to you, the vending machine and the staff at Stock prepping. Make sure you bring earplugs. The Stock, next door, is a bit pricey but really convenient. Despite the extra euro it cost, I've popped in every morning for a cheese sandwich. They're open as early as 7 am which is great, because even though Holland doesn't get moving till around 10am, I'm stuck on America time. All in all, pleasant stay. It isn't fancy, but it's clean, convenient and inexpensive.

Loved this place. Stayed one night on a layover in Amsterdam. Easy to get to, clean, chic. Loved that the decor in each room is uniquely designed by a different art student! And the BED WAS AMAZING! so comfortable, had the best sleep. Rooms are on the small size but only because the king size took up the place. Seriously considering canceling my reservation for later this week at a different hotel and losing my payment to stay here again. Loved it.

Unique and interesting hotel! Decorated super uniquely each room is an art piece! Very fun concept! It is really clean. Bed is super comfortable. Had a lovely towel warmer and adjustable removable handheld shower head. Staff is friendly and helpful. Really conveniently located a block and a half away from Amsterdam Central Station. It is on the main road but the rooms are super sound proof - never heard the main road expect for faint sound of emergency vehicles and the bell tower in the morning. Not too much to the rooms but a big step up from hostels and much better than a sterile feeling hotel with trashy/cheesy/bland colors and decor.

good location, right on the damrak street. but it has the smallest door, so easy to miss it when passing by. our room was just as big as the bed and maybe one more chair. i read each room is unique in terms of decorations but our room had... none. it was white walls, white sheets, white chair, white lamp, with no shapes or anything.. not as artsy as i would expect. i liked the bathroom very much. coming from a crowded city myself, i wish toronto condos can adopt the bathroom styles where a shower head is shared in the room with the toilet and sink. over all it made me a bit claustrophobic and expensive.

This hotel is really hip. It is decorated in a really interesting way. It is really clean. The bed was comfortable. The room was tiny though, it only had the bed, a television, a table, and a (really uncomfortable) chair. It also had a safe. The bathroom was pretty strange. Just a shower head next to the toilet, no enclosure around it. It just kind of flooded the bathroom for a bit too, the only remedy was the squeegee supplied.

It was fun. The elevator was impossible to figure out. the layout is odd. The decor is cute. more kitschy than "avant-garde" as it is billed. My main issue with the place was how hot my room was and the fact that the window only opened a sliver. i am sure it had to do with the no-smoking policy but come on. it was august and it was warm outside. The fan that was provided helped a bit but was VERY loud. I will say i left Amsterdam quite clean as I took like four cold showers in one day. I did love the bathroom. Also the vending machines had really good cheap beer/wine. I wish we had things like that in the US.