Himachal Travel Expert
Google
Known for its main road location opposite the Kangra bus stand, making it convenient and easily accessible .
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👍 Pros
1. Great Location & Accessibility
• Central location with easy access to bus and the nearby Kangra Devi temple, and just 7‑9 km from Gaggal Airport and Dharamshala .
• Despite being on the main road, some rooms are surprisingly quiet and peaceful .
2. Spacious Premises & Comfortable Ambiance
• Guests praise its spacious parking zone, lawn area, corridors, and lobby ambiance, adding to the relaxed environment .
• Rooms—especially premium and luxury categories—are regarded as big, with balconies overlooking the Dhauladhar range .
3. Friendly & Helpful Staff
• Staff are courteous, multilingual (Hindi & English), and responsive, making guests feel well-attended to .
4. On-Site Dining & Good Food
• The restaurant offers Indian, Chinese, Italian, continental dishes, with mentions of tasty signature items like Malai Kofta and Dal Bukhara ().
• The hotel’s bar and lounge also get positive mentions for ambiance and service .
5. Facilities & Value
• Includes amenities like free Wi-Fi, conference & meeting rooms, gym, laundry, and airport transport ().
• Offers good value-for-money, especially for shorter family/business stays in Kangra/Dharamshala area .
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👎 Cons & Common Complaints
1. Cleanliness Issues
• Some recent reviews (late 2024) mentioned smelly rooms, unclean pillowcases, and lack of fresh linens, with missing basic amenities (tea cups, towels, bottled water) unless paid for .
2. Aging Interiors & Maintenance
• Several guests found the interior décor dated, with small bathrooms, rusty fittings, and water leakage in corridors during rains .
• Wi‑Fi reliability has also been a recurring concern in older reviews .
3. Noise & Room Selection
• Rooms facing the busy highway may suffer from noise; request quieter rooms during booking or choose rooms away from the façade ().
• Thin walls can lead to noisy neighbors provoking sleep disturbances .