Caner G
Google
This establishment is a disgrace to every guest. Upon arrival, they charged extra for breakfast (€9) and parking (€15), which is acceptable. However, they deceitfully overcharged in Hungarian currency, expecting elderly guests not to notice. After departure, my parents realized the amount was incorrect. It was a disgraceful scam.
When contacted, the receptionist, "Lara," promised to refund the money within two weeks. The scam continued with repeated false claims that the money had been sent. Another employee, "Andrew," also postponed the refund. It is impossible to contact a manager, raising suspicions that either these employees are hiding their scam from the hotel management or are themselves managing this disgraceful operation.