Hotel Topazz Lamee

What a fabulous stay! The staff were so friendly and welcoming. The room was wonderful and so quiet considering we were in the heart of the city. A beautiful breakfast (highly recommend you do the 'breakfast included' option when booking). Our stay was fantastic...could not have been better!

A great hotel. Centrally located so easy walking distance to all the attractions. Staff are brilliant. Coffee making in room with pods but no kettle. Asked for one and delivered in minutes along with larger mugs for the wife’s green tea. Breakfast is fantastic with a great range of continental and additional hot offerings. The breakfast staff were attentive and helpful. Service was great. Also good to have the sister hotel Lamee across the road with its rooftop bar. Amazing views and great cocktails but you need to book which reception will do for you. Yes the hotel is a little on the expensive side but well worth it for its location, quality rooms and most of all it’s fantastic staff.

Excellent hotel & service and with the perfect location for all sightseeing adventures. We stayed for 3 nights in T81 which was a lovely room, spotlessly clean & all required amenities. Having forgot travel adapter plugs reception were even kind enough to provide some too. We would highly recommend this hotel & testing out the rooftop bar at Lamee. Someday we hope to return as the city of Vienna was superb & thoroughly enjoyed!

The Hotel Topazz Lamee in Vienna is a very good option for a stay in the city. The service provided by the team was consistently high. The reception staff were particularly noteworthy for their helpfulness and welcoming manner. They made a positive impression and were always on hand to assist. The rooftop bar is a significant highlight of the hotel. It offers impressive views of Vienna and provides an excellent setting to relax and enjoy the cityscape, especially in the evening. The rooms were well-maintained and very clean, which contributed to a comfortable stay. They also offered a good amount of space, allowing guests to settle in without feeling restricted. The hotel's central location is a definite advantage. Its proximity to key attractions makes it very convenient for exploring Vienna, saving time on travel and making the city easily accessible. Overall, the Hotel Topazz Lamee offers a comfortable and convenient base for visiting Vienna, with commendable service and a standout rooftop bar. It is certainly a hotel worth considering for your trip.

If we could only give the service 10 stars. The front desk managers on every shift were amazingly helpful, joyful and assisted us with everything needed or needed to know. The location was simply perfect, the rooms were clean and quiet, the bed and pillows were very comfortable. We did not have breakfast at the hotel, but had coffee every morning at the restaurant and it looked tasty. From start to the end we had an amazing experience. Many thanks to all the stuff!

Excellent location within walking distance of main areas of interest. Service was great and late evening snacks were an excellent addition to our stay. Letizia at the front desk was incredibly helpful in getting us tickets to a concert. I loved it so much I extended my stay. Very comfortable, clean and the little details made a difference. Even the soap in the bathroom was high quality.

The hotel enjoys a very good location, which made it convenient to explore the city. The room was generally comfortable, though the air conditioning was quite weak, making the room feel stuffy and warm at times. Unfortunately, my overall experience was overshadowed by a disappointing incident. While I was on a tour at Schönbrunn Palace, I received a call from the hotel informing me that one of the three rooms I had booked was due to check out. I explained that all three rooms were reserved for the same duration, but the staff member insisted her system showed otherwise and claimed there were no other options as the hotel was fully booked. This forced me to cancel my tour and return to the hotel to resolve the issue. Upon arrival, I spoke with the same staff member who continued to insist she was correct, without showing any empathy or willingness to investigate further. Only after I showed her my confirmation from Booking.com did she escalate the issue to her manager. The manager then acknowledged that there was a system error in capturing the booking details and apologized, allowing us to continue our stay without further issues. While I appreciate the manager’s professionalism and resolution, I was disappointed by the initial staff member’s attitude. She never apologized for the inconvenience or acknowledged the mistake, choosing instead to blame the system. This lack of accountability and customer care significantly affected my impression of the hotel.

Really lovely hotel in a great central location. Rooms are nicely proportioned and nice size bathrooms. We booked early and had exceptional value with breakfast included. All the staff were attentive, breakfast was very nice with freshly cooked hot items and good quality. We had a lovely stay and would return when revisiting Vienna.