Hotel Topazz Lamee

Excellent location in the heart of the city. Good room size for 2 adults and 1 child. Bed comfy, room clean.I would mention that maybe a door into shower area as no privacy when showering. Which my son didn’t like being 15yrs old. Breakfast is expensive and cheaper at near by restaurants. Reception staff very friendly. Would recommend to family and friends and would stay again if in Vienna.

I was so excited to stay at this hotel and paid a premium price for one of their best rooms. Upon arrival, we got designated a room that was not the one we booked and paid for. After raising concern to the staff, we had to go back and forth with several people who really struggled to remedy the situation. This really left a negative mark on our short stay in Vienna and caused not only a headache but major inconvenience as we had to keep visiting the lobby waiting for a manager to arrive. After our first night stay in a cheaper room, they were finally able to switch us over to the room that we actually booked and paid for. Although this was appreciated, again it caused inconvenience as we had to pack our belongings and switch over. Additionally, we stayed the first night in a cheaper room and never received compensation for the price difference which is clearly shown on their website. We not only asked for this several times but also presented the screenshots to two managers and still failed to receive money back for what we got that first night versus what we paid for. Dealing with this during our short 3 night visit in Vienna was really something we did not expect, especially considering how much we paid for one of their best rooms. It was evident that this was a frequent occurrence as there were several other guests that came to the lobby with the exact same issue as we were patiently waiting to get a resolution to our problem. They charge guests a price for a premium room then give them something cheaper which they did not book or pay for. Additionally, although the rooms didn’t have significant tear, there were many noticeable marks that showed poor maintenance (see pictures below). Although this didn’t bother us too much, the atrocious lingering smell in the hallways did. Lastly, the net on the balcony (which isn’t pictured on their website) also obstructed our view which was disappointing. That wasn’t a big deal but just wanted to share along with a picture since their website does not accurately depict this. All in all, for the price we paid, practically getting scammed out the first night, the amount of guests facing the same issue, the poor maintenance of the building and rooms, and the unwillingness to show remorse for their terrible coordination, this was by far the worst experience we had at any of our stays during our Europe trip and I’d advise looking somewhere else and avoiding the headache so you can focus on enjoying your time in Vienna rather than having to argue with your hotel staff for days on end. The only positive thing about this hotel is the location but trust me, the pros don’t outweigh the cons with this one.

Hotel Topazz has an outstanding location — just one minute from St. Stephen’s Cathedral, the metro station, and all kinds of shopping. Everything you need is literally at your doorstep, making it perfect for exploring Vienna on foot.||This is a boutique hotel, so it doesn’t offer many extra services like room service or extensive facilities, but that’s part of its appeal. What it may lack in services, it makes up for with personalized attention.||The staff are very warm and welcoming, with special thanks to Mohamed, who was exceptionally helpful and made the stay feel personal and comfortable.||The rooms are clean and well maintained, and the room cleaning service is excellent — consistently thorough and reliable.||Overall, Hotel Topazz is an excellent choice if you prioritize location, cleanliness, and friendly staff over full-service amenities. Highly recommended.

It's a nice hotel in the heart of Wien. The room was spacious, the facilities are sufficient. The bathroom was clean and tidy. The TV is fixed on the wall under odd angle to the bed, nothing to watch though. Breakfasts were good but overpriced, for what we have paid it was not great. It's on -1 floor. The bed was 2 beds placed together.

Nice centrally located hotel. prices are that linens were very nice and comfortable on the beds and all Front Desk staff were very accommodating and friendly. Also, the hotel is extremely centrally located large enough room and very nice bathroom conass is that I stay there nine days and there's not a single chair in the room so very uncomfortable being and applies for nine days and no chair. There was one stool also dirty glasses in the room if it had a drop of soft drink, water, or wine instead of being cleaned and changed simply had a coaster sit on top of it. This was not a one time occurrence happened repeatedly. I think it's a picture so you'll know what I'm talking about the breakfast may or may not be included in your room the breakfast was adequate service of the breakfast room was very good and fresh squeeze orange juice was very good no danish or muffins, which would be expected when paying this price for breakfast again really friendly staff in breakfast room, the room was beautiful with fresh linens on the tables.

Topazz & Lamee are two separate buildings located near each other. Location of this hotel is in the heart of Vienna — just a few steps away from St. Stephen’s Cathedral. Upon reservation, make sure to check the description carefully:|if it says Lamee, that means your room will be in the separate building; if it says Topazz, that’s the main building where the reception and breakfast area are located. The Lamee building has 8 floors and a rooftop café, very cozy , snacks and drinks with a view. the hotel definitely doesn’t meet the standards of a 5-star property — I would rate it as a solid four stars.

Perfect location for a stay in Vienna. Loved the vibe of the hotel and area around the hotel. We went to the roof top bar and enjoyed a cocktail while watching the sun set. Staff was friendly and helpful with handling our luggage on our early arrival as well as prior communication on navigating from the airport to the hotel.

Have just stayed at the hotel for a week of vacation in Vienna. The location is great , it is close to everything you would want to do or see your first time in Vienna, though it may be quite loud at night on Fridays and Saturdays. Rooms are nice and I felt like we had enough space for our luggage. Good shower , bath and a toilet . All great. Two things that were not the best : 1. The toilet mirror did not have bright lights and was quite dim and threw shadow on the face . The little mirror that was supposed to have light was not working. Not make up friendly. 2. There was a couch . The fabric was quite dirty . I think they tried to wash some parts of it but it still looked not clean. So that bothered me . I would suggest to change the fabric altogether. Otherwise, we had a pleasant stay. The possibility to stay there again is high.