Hotel Townhouse

We were looking forward to our stay at Townhouse based on previous reviews. However, the only good thing going for this hotel is the location so close to the train station and the pedestrian street. The check-in process was fast and the lady at the reception was very friendly. We were very disappointed with our room on the fifth floor, because it smelled of intense humidity and it was so hot and stuffy. There was only one very old fan in the room which didn't provide any relief from the heat. The bathroom was clean but very, very old. The bed was uncomfortable. We had stayed at several 3 stars hotel through out Switzerland, but Townhouse was more of a 2 star than a 3. Even though the rooms were non-smoking, the entrance by the reception area reeked of cigarette. One tip, go to the Starbucks or Pret-A-Manger for breakfast. We had a wonderful experience in both places. We went to the Starbucks which is by Bahnhofstrasse not near the train station.

This is a very strong choice if you are leaving Zurich by train. We stayed here as a layover between our flight from the US and our cruise departure from Basel. The main train station is a very short walk and we did it easily with our luggage. The hotel is a little "funky" but totally fine. It sits on a pedestrian-only street with good restaurant and cafe options, with many other choices nearby. I would NOT recommend choosing the option of getting breakfast included, as it's provided at the adjacent cafe with very limited choices. Better to walk to one of the very close other cafes with better menu choices.

We spent one night here before catching a train to take us to the airport. This hotel is less than a 5 minute walk to the Main Zurich train station (HB), yet you do not hear any train noise. The hotel is located on a pedestrian only street with cafes and shops. It is a boutique hotel but our room was larger than expected. The room, bedding and bathroom were spotless. We also had a balcony as we were on the 6th floor. The elevator only goes to the 5th floor so we did have to carry our bag up one flight of stairs, but we did not mind. The staff were very friendly and helpful. It also an easy walk from this hotel to Old Town and Lake Zurich. We did not get breakfast at the hotel. We grabbed breakfast items at the large Coop grocery store around the corner.

We had a wonderful stay here. It’s a small boutique hotel that is clean, comfortable and in a wonderful location. Breakfast was great with barista coffee. Alex at reception could not do more to make us feel more welcome. Thank you for a wonderful stay in your beautiful city.

Review for Townhouse Boutique Hotel, Zurich I recently stayed at Townhouse Boutique Hotel and overall had a pleasant experience. The room was clean and comfortable, the staff were exceptionally courteous and helpful, and the service was truly impeccable. The hotel’s location is also unbeatable—just a 2-minute walk from Zürich HB, making it incredibly convenient for travelers. That said, given the relatively high rates, I feel the hotel standard could be elevated further. The foundation is already strong: excellent staff, great service, and a prime location. What’s missing is a level of upgrade and refinement that would truly match the pricing and the potential of the property. With some investment in modern upgrades and facility improvements, this hotel could easily stand out as one of the very best in central Zurich. While I don’t know how the financing system works here, it may be worth considering different funding options (perhaps even bank financing) to achieve this transformation. In short, you have all the right ingredients—location, cleanliness, and wonderful staff. With some serious upgrades, Townhouse Boutique Hotel could become exceptional.

The location was excellent. In the heart of Zurich. Access to different shops and the train station. |Clean. Comfortable room. Wasn’t noisy. |Very good for a short stay. |The restaurant was below par. |Breakfast was expensive, lacked quality and service. |Reception staff were friendly and receptive.

We chose this hotel because it is just minutes away from the Zurich HB station. It is so convenient and the staff is very helpful. The rooms are a bit small but the bed is comfortable and the room is tastefully decorated. We did hear some people outside thru the windows, but once we closed the windows, it was quiet. Overall we were very happy with this hotel.

Shower handle does not work, floors are soiled. Towels were clean. No phone to communicate with the reception. Tv channels are not connected, blueray movies were available at the reception. Gentleman at the reception is polite. Very small, old fashion elevator.

Date of stay: May 23, 2025 Rooms: 11, 21, 51 A great little spot near the train station is just what we needed after being up for nearly 30 hours as we traveled from Chicago to Copenhagen to Zurich, and that's exactly what we got at the Townhouse Boutique hotel. Check in took a little longer than I would have preferred but once the city tax situation was settled we were off to our rooms, though one at a time because the elevator was akin to a small closet, to be expected in Europe! Rooms were quaint but comfortable, clean and decent enough for two people to spend a night. Staff were great with keeping an eye on our bags while we explored Zurich a bit, and you can't beat the location if you're coming or going to the train station just a block away.

We felt like this was a real gem in Zürich, not that expensive, great location, clean and very cute Tea room attached. Room small but clean and everything we needed.

Such a nice boutique hotel got a nice view of old town Zurich , the welcome beer was refreshing.. the proximity to tram station is so convenient since I was arriving from Berlin. This is a gem and I would highly recommend any one as the hospitable lite is just so genuine

Zürich can be a pretty buttoned-up and staid city, so the dash of whimsy from this quirky and inviting hotel was much appreciated. It has a British countryside inn theme, with vibrant wallpaper lining the walls and hallways, and a slight dog and hunting theme in the decor. We stayed here at the beginning and end of a vacation to other parts of Europe and North Africa, and really enjoyed our stay even though Zürich was not our destination. Situated only a block or so from the main train station, which connects to the airport, Townhouse is super central and we could walk nearly anywhere we wanted to go. The bed was really comfortable, with Frette linens, and helped us ease out of jet lag and into vacation mode. We were also able to check in six hours early when we arrived without any pleas, which was so appreciated after flying in from SFO and landing early in the morning. I almost kissed the woman who was checking us in. No room service, but there's an 'Honesty Bar' with complimentary espresso and tea, and reasonably priced (especially for expensive Switzerland) goodies. There's a trendy cafe called Palette on the street level which serves breakfast-I think this was included in our room rate but I overheard some people saying that it was 21 CHF. For complimentary it's good but I wouldn't shell out essentially $20 per person for it, so if you stay here I would check into this. I couldn't control the climate in the room, and depending on where your room is located you have to contend with street noise as the street below is somewhat lively at night, but otherwise Townhouse is a comfortable and charming place to lay your head for a few nights.

A welcoming cozy spot with a boutique feel, Nikita graciously provided endless help w/our efforts to obtain Covid testing for our return to the U.S. (in spite of our lack of Italian.) He was 100% awesome, retaining his calm demeanor in spite of our increasing panic. TY Nikita !! Very comfortable bed/pillows in a very clean room, w/unique antique furnishings. No fridge or microwave, but real china/glassware. Good room separation (couldn't hear other guests) but be prepared for loud street party noise (until early am Fri & Sat.) We enjoyed great d.j. music right up in our 4th floor room, just popped our own bottle of Prosecco.

Basically, this was one of the best things that happened to me whilst in Zurich. That sounds like quite the declaration, considering there were lots of amazing things that happened during my stay, but this hotel is an absolute gem. For starters, the location is excellent. Being within two minutes from the main station, you can get absolutely anywhere you need in moments. This saved so much hassle and time, especially since the public transport here is the best I've ever experienced. Truly, I wish trains and such ran like they do here back in the UK. But that's another political debate. We booked two nights using the Hotel Tonight app, which I highly recommend checking out for good deals, so my experience was half the cost to their usual price. Granted, everything is expensive here for a visitor, but the discount was fabulous for what you get. If you're here on business or money isn't a factor, the value is still great at full price, in my humble opinion. It's a truly boutique hotel, and I was wooed by the velvet filagree wallpaper at first sight. It only has 25 rooms, I believe, but this makes your stay all the more private and personal. The main lobby is a gorgeous wee lounge room, with one reception desk (and the most lovely ladies to welcome you in) with the balcony and honesty bar further back. It's decorated beautifully, with Victoriana bureaus, quirky paintings, and even a little Queen (Lizzie) statuette, complete with nodding-dog corgi. The honesty bar system is a wonder. Any time of night or day you can grab a croissant/beer/packet of shortbread and simply write down on the booklet what you've taken. The prices seemed delectably reasonable considering a bottle of beer anywhere else would be about 5/6 francs, and here Heineken was just 3.50. There's also a liquor cabinet to make everything from Bloody Marys to Martinis, and the glassware to suit. As far as I could tell, no one appeared to flout the rules, which was lovely. I'd have been very upset if anyone had just helped themselves! Oh, and tea and coffee are free for the whole stay. The room has Molten Brown products, they're wonderfully clean, and the bed was a delight. It was just so comfy! I could hear the neighbour through the wall, but that was just the once, and never felt like a 'party' hotel, so the sleep was sound. The vintage theme is continued in the room, with gorgeous wall paper, and bedding. TV, FREE WIFI (I'm sorry, that was FREE FLIPPIN' WIFI!) and even slippers come with the room. I can't stress enough the free internet - it's ridiculous that anywhere charge you for wifi. All in all, it's been one of my favourite ever stays, ever. The staff made the trip wonderful, and I'll fondly look back to enjoying a cigarette on their balcony, with a fresh coffee, planning what exciting tram trip would come next. The balcony seats even had blankets to keep you warm. It's like a massive hug, within a cosy little hide away. I almost didn't want to leave.

Expects more from an expensive downtown location. Old furniture. Beat up walls, no air conditioning. No parking, not even able to drop off luggage as there is no street access. Think twice about reserving this place /

Very cozy and nice Hotel in a great Location (close to Zurich station - Hauptbanhohof - and to all the main shops and tram lines). Very well organized, rich "honesty" bar and minibar all night (you mark what you get). Clean rooms, strategically located, cool atmosphere. Loved the "living room" in old England style and the honesty bar at night, where you meet other guests...

I travelled to Zurich for the first time recently and was expecting it to be a very expensive trip because I have heard that the hotels there are outrageously expensive. After checking a few hotels I was sure that this vacation is going to weigh very heavy on my pocket but then I luckily discovered Townhouse Boutique Hotel. This hotel is located right in the heart of the Zurich's City centre and it is just a block away from the main train station. Besides its wonderful location the hotel also provides well furnished luxurious rooms and great service and the prices are too good to believe. In short Townhouse Boutique Hotel provides complete value for money.

Location! Location! Location! 3 mins from train station in quiet and nice side street. Room was very clean, lovely bathroom and comfortable bed. Friendly staff and good price for value. Only to be avoided during hot summer days as no climatisation and rooms become very hot.