Hotel Transilvania

Hotel Transilvania is officially rated as a 4-star hotel, but I would say it feels more like a solid 3-star. The rooms are decent, clean, but nothing out of the ordinary — and there are no balconies, which some guests might miss. The hotel is clearly a bit older, and you can tell by some of the details in the room, though overall, cleanliness is well maintained. Breakfast is plentiful, with a good variety, but lacks anything particularly special or standout. A fine option if you’re not expecting luxury, but I wouldn’t rate it as a true 4-star experience.

This hotel is the best, and the staff is outstanding (especially the lady from the reception)! Everything was perfect during my stay!

Very confy matress but the bathroom department not good. Overall very good reception. Didnt go to the restaurant so no ideea about that.

The hotel is surprisingly luxurious. Close to the citadel in Alba Julia. Strongly recommend it to everyone

We really recommend this hotel. Nice and clean rooms. Lovely breakfast. Great staff 👍

The 2 nights spent at the hotel were not very great, I was disappointed with the service provided. The problem encountered was that I paid for a 3-star room with a double bed and I was offered a twin room without the availability to change it that day. On both nights, room 420 smelled like a ****, this was coming from the sewer, which is strange because we were on the 4th floor. Instead, I was charged extra because I came with my partner, which I could understand, but due to staff organizational mistakes, I think I could be exempt from this fee. Pros: the reception staff are very kind and the cleaning ladies are very helpful and sociable. Otherwise, leaving aside the smell in the room that I had in the evening, for a 3-star room it is very ok. I will avoid this hotel in the near future.

I wanted to order food in the room, as I had some work to do, and the menu on the flyer looked pretty good. The problem was that the room phone wasn't working. I called the hotel front desk from my cell phone, but within 5 minutes nobody answered. I went down to eat out and the receptionist didn't seem busy. I asked her if there was a problem with the phones and she said no. I told her that the room phone was not working so I couldn't order at the restaurant, and the front desk no one answered. She replied that she heard the phone but she had a customer (I didn't ask why she didn't call me back). The next day the room phone still didn't work.