Jon M.
Yelp
SERVICE
$12 Self-service parking (uncovered).
Great aroma and aesthetic in the lobby. I would have spent more time here if the guests didn't stare so profusely, but generally felt safe.
Lightning fast (early) checkin. Friendly & professional receptionist. Very diverse.
Wine dispensers were not functioning properly (poured 1oz when paying for 4oz, costs $18).
Handicap accessible pool.
Accommodating with our noise complaints.
Late-checkout offered (2pm).
Felt safe.
ROOM
Silicon valley prefab-studio-turned-hotel design.
Mix of carpeted and wood flooring.
Long desk and ergonomic chair for work.
Windows are functional and can be opened for air
Wall paper, inside & outside the room, has seen better days, but there appeared to be active maintenance (for better or for worse) to update it.
KITCHEN
Stocked and fully functional prefab studio kitchen.
All the things you would expect in a modern apartment: Stainless steel appliances, stove, dishwasher, sink, etc.
BED
Hit-or-miss beds (Some have loud springy based), but the sheets were fresh & the pillows were large & dense.
The duvet was very cozy and comfortable. The top layer blanket wasn't very heat retentive or as cozy.
Overhead reading lights.
Plenty of outlets and ports for charing electronics.
BATH
Large modern electric mirror & a separate vanity space.
Spacious walk-in shower with 3 spray pattern shower head but the water pressure is too weak to take advantage of the larger 2 spray patterns.
Mounted shower caddy & ledge for your personal products or you can use the 39 degree north bath products.
Mansfield toilet with eco friendly flush.
Angel soft 2 ply TP.
Highly absorbent Bath robe with functional short-sleeves.
There was a bit of rust on the outer base & some pink mold on the shower caddy, but cleaning standards seem moderately good.
The double sliding door w/latch design is noisy & awkward to close in the middle of the night. It's "fun" & aesthetically pleasing but not ideal if sharing the space with another.
TV
LG 55" smart TV on swivel base.
There is already a free Netflix & HBO MAX integration, but we received an error whenever we tried to use the feature.
Easily accessible ports for connecting a mobile device.
NOISE
Particularly dreadful: guests upstairs running sound, maintenance workers in the hallways; kids in the pool outside.
Isolation between rooms seemed good otherwise.
FOOD
Wine dispenser wasn't functional during our stay which is a bummer as it's a large part of the local culture.
There's a rotating breaker buffet with allergy friendly (!) items & a small snack market available.
A concierge service is also available to do your grocery shopping same-day. Since this is a Marriott property, you earn (double) hotel points/miles by using UberEats for the same function, so there's a bit of a clash with the UberEats partnership.
Electronic (rosy the robot) delivers ice directly to your door!
The hospitality aspect is overall very strong despite the kinks!
WIFI
Above average wifi performance. Very functional for multiple devices + multi tasking for work.
90 Mbps down; 21 Mbps up
Good QoS for mobile device which is important since cell reception (Verizon) is hit or miss in the rooms.
The service here was the most memorable part, especially after having such a terrible experience at a Hyatt the night before.
I would love to return when the kinks get worked out. Highly recommend to anyone passing through Hapsburg.
Strong 3.5/5
Video walkthrough: https://www.instagram.com/reel/CuAmvnAOgGD/?igshid=YzcxN2Q2NzY0OA==