Hotel Trio Indah 2

Good location but rooms cramped, humid and quite dirty, with no fresh air (windows open to the inside of the building). Breakfast simple. Very close to the hotel many good spots for food or massage.

Good room, clean and cozy, spacious space for parking, separated building between lobby hotel, resto and guest room. Great location near mart and kayutangan heritage

The staff of the hotel is very nice. They don’t all speak English very well, but they always try their best. They let us leave our bags for free for two days while we were off to another place. The room was nice, the bed was very comfortable. The light in the room is mediocre. Overall, the room was alright. The breakfast is a buffet made of mainly indonesian food, so rice, noodles, fried chicken, etc. There was some fruit and a bit a bread, but don’t expect a western buffet.

Cheaply priced hotel in a good location. It definitely is a 3 star hotel. -there is no elevator only stairs -aircon units were old. Some partially worked with some trouble - room were relatively clean but showing there age and a bit of neglect -bathroom definitely needs a "glow up" as another review states. There is a slight smell of mildew. The shower heads are clogged so not very powerfull. - was a guessing game when showering as you would get either scalding hot water or cool water through out the shower despite not adjusting the tap - towels appeared to be clean as they are packaged in plastic wrap -key cards work 50/50 and opening the doors requires a bit of skill. -beds are standard CONS Management has let their staff down. We had a toilet stop working in the evening. The limited staff on hand could not fix it or call out an emergency plumber. They we very young an seemed in experienced. Not their fault. I suggested we go to another room and they said they were booked up. I told them we couldn't stay in a room without a working toilet. (Some food hit harder than others) I could see other rooms were not occupied yet and told them to place us in one of those rooms while the next days reservations check in after mid day and a plumber could fix it in the early morning. They advised they couldn't. Finally I was fed up and asked them to either put us in a new hotel or another room. 20 minutes later they " upgraded" us to a superior room. The room was slightly bigger but had the same conditions as described above. OVERALL Don't expect to much from this place. It is a good location and staff is friendly. Could reach a lot of locations nearby.

Picked this hotel because of its great value. It's in the center of Malang city but with reasonable price. Very clean, neat and good taste breakfast

The price speak for itself. The place has so much potential from the location alone. It is so perfectly located, super near from everywhere, even the train station. The room is old, the shower head 100% need fixing or changing cos the water cant come out fully from the sands inside. When i uncover the bathroom, there was a hair and it icks me knowing it’s not properly clean. On the positive side, their towel is clean and covered. Although the room is old, there is no funky smell (thank God!!), the aircon is moderately working, room is spacious, bed is clean and comfortable. The bathroom light needs to be brighter. The bathroom simply needs a glow up! The service and front desk need WAY MORE hospitality training, it’s not their fault, the management simply need to up their game and provide the team with better service knowledge. Gave them my clothes for instant one day laundry for 15k/kg. My 5 clothes cost me 45k. I gave them additional 2 shirt and skirt before i know the price. 25k for that. Apparently 3 shirt and a skirt is more than a kg, what a joke. Overall, perfect for a quick stay, transit stay, any short stay. And don’t wash your laundry unless you are freaking desperate.

This is not a hotel but more like a low 2 star motel which needs desperately renovating. It's noisy, dirty, broken & unhealthy. Despite advertising 'Non Smoking' which is why we chose this place & location, the smell of smoke is rampant! Whilst we were out the cleaners themselves even literally smoked in our room. We could not enter upon our return it was that bad that we unfortunately had to complain to the front desk. They did apologise & allocated a different (somewhat cleaner) room however our visit here was spoilt by the fact that these disgusting "cleaners" had closed themselves into our room, probably with the A/C & T.V on having a good ole smoke whilst neglecting their duties & stinking up what was supposed to be a 'non smoking room' !! Beware if you choose to stay here.

We stayed for just one night but it was good stay. It perfectly met our needs after long journey (3 flights). Nice reception staff, English is not much spoken but generally manageable. ||||We got a room at the back on the ground floor, close to the parking places but it was quite calm. Room was large, bed was comfortable. There’s a wardrobe, big table, tv set. Bathroom with shower is OK. It’s not a brand new hotel but everything’s right. Breakfast buffet had a broad selection of dishes from Asian to some Western style. Location is quite central and we were able to walk around the city not using any form of transport. I think it’s good value for money, if you’re looking for a 1-night’s sleep before heading for the volcanoes of Java.