Hotel Tumski

Our stay was horrible. I hope this review will help someone to avoid this “hotel”. The only good thing about this hotel is location. That’s it. When we arrived we were told that parking is full and we have to park in city parking that is 10 min walk from hotel. That parking costed us 24€ just to leave car overnight. The room that we got was terrible. First of all no conditioner. I think it’s a must for hotel to inform customers with huge letters that they do not have conditioners. It was just a little fan on the table that was no help when temperature outside reached 30. There were no power sockets near beds. Socket under the table was broken and dangerously hanging. Heater in the bathroom was not working. I was also rusty and ruined my t-shirt with stains that do not wash out now. Bathroom doorlock was also broken. Shower was dirty. They only gave 1 sample of shower gel per person so you have to decide if you want to have shower in the evening or in the morning. Because you do not get shower gel to shower twice. Walls were really dirty. Some parts of curtains were not hanging. Overall horrible experience, this hotel is not worth even 1 star. I would never come back even if I would be paid to do so.

Great location and great service! Special mention to Victoria's awesome service. One step beyond! She handed my keys as soon as she saw me at reception. Offered me an umbrella when I asked where to buy one. Ran after me because I left my luggage behind, and always with a smile. I'd definitely stay again at Great Polonia Tumski. Didn't love the breakfast though

Nice view and good location. Nice staff and good prices. It was quite hot in the room, so we had to leave the window open. Because of that it was noisy (Especially the tram was very loud) It could be cleaner in general. But the beds were comfortable. Breakfast was included and great.

Hotel is in very nice place. Parking in hotel very expensive. Rooms are not fancy but clean. Recommend this hotel because of it's place

Loved everything about this hotel from the beautiful and unique location on the river, to the breakfast which was served on a boat! And was also incredibly delicious and diverse. The room was spacious and comfortable, the staff were available for a very late check in and happy to assist and advise. Would definitely return.

The hotel has nice rooms and good sized on suite. Breakfast is the fun bit specially for the kids as it is served on the boat. Breakfast is good and lots of items to choose from. The location is fantastic with a couple of minutes walk to the Stare Miasto and other parts of the city. We will be going back to Wroclaw and would definitely stay here again. Loved crossing the bridges to the few of the little islands and trying the bars, restaurants and sculptures. Highly recommended Wroclaw and this hotel.

I don’t recommend this hotel. We just arrived, a family of two, 7 people in total and there is no shampoo or soap available. The tv didn’t work and we were told it would not be fixed. We received a tiny bottle of shampoo after speaking with the front desk and was told we should of had our own products. Never in my life of travelling all over have I had this kind of service. The location is good but that’s about it. For the price and such an attractive big city this hotel is a huge disappointment. Also on the add it was misleading. We thought we were staying in a room on a ferry/ boat, my son was very disappointed something he looked forward to all day. The room was clean though, that was good so I give it a one star rating.

Good location and parking at the hotel. Not very clean rooms. The access bridge was closed, and finding an alternative was not easy. The bed was a bit to hard for my taste. No AC, which is warm in July.

Within 8 hours of my stay here all of my money was STOLEN from my wallet. I honestly believe it was somebody from the staff because they wouldn't show me the security footage and when I got stronger about it they wanted to throw me out. And of course the police didn't care about some tourist's stolen money either. I had the feeling that this place was corrupt.