Hotel Utz-Jay

This was my first stay at Lake Atitlán in Guatemala. Checking in was very easy and I was pleasantly surprised by the room. There was plenty of space, it was very clean, WiFi and hot water. Cleaning was done daily. It was close to a pier to easily visit other parts of the lake as well as many shops and restaurants. The staff was very friendly. There was nice walking and sitting areas. I also got a wonderful massage at the hotel.

Very quaint and colorful hotel near the heart of Panajachel. The rooms are good sized and clean but are a bit old. The courtyard is amazing. Fruit trees and lush growth, it’s a little paradise.

Best hotel experience I've had in Guatemala. Friendly, accommodating staff helped me out a lot. Location in Pana is perfect. Breakfast and coffee was excellent, the rooms and beds very comfy, landscaping / garden was relaxing & quiet.

This low frills hotel is off the main thoroughfare, walking distance to Lake Atitlán. Rooms are set in a garden, and each have their own private balcony space. The front office staff are professional. Purified water is provided at the front desk and in the room. I had Room #8 on the second floor overlooking the garden. The bed is firm and comfortable. There is no AC. A portable fan is provided and the room has plenty of open windows. The breakfast portions are hearty. There was some cat/dog/firecracker noise from adjoining neighbors on Saturday night. Some awkward and uncomfortable interactions with European guests on the first day made me concerned, however the second day was fine.

The hotel is perfect to explore Pana and surrounding sites. Affordable, central but quiet. Just one block from Main Street. Many restaurants and cafes close by. Clean, nice garden, good WiFi, hot breakfast, hot water.easy access to transport (tuk tuk or shuttle) Microwave and filtered water available, plus plenty of seating places to take your own food.Staff is very helpful. For additional cost, they have spa massages, jacuzzi and tour/shuttle agency on site. Super safe and convenient.

Just checked out this low key clean hotel with a beautiful garden. My room was #7 on the first floor with 2 chairs with a small table and a rocking chair on the porch. Inside the room was a queen bed with a comfortable mattress, small table, chair, bookcase with a TV that I never used. The bathroom was just right and clean. The customer service was excellent, and the location of the hotel was right off the main street, which allowed for a quiet stay. I would definitely stay again.

Large rooms with hot water. Beautiful garden. Parking for vehicles. On site restaurant with a good breakfast. The only negative is the bed is like sleeping on a rock slab.

It was a decent place however we had to park far away and roll our suitcases quite a while on bad streets to get there. There was construction on the road which made getting there even more complicated. The breakfast was great but the rooms were not great. Could not sleep at night because the wind made the tin or something on the rooms above us slam every few seconds, all night long. They did have fans in the rooms which was nice.