Hotel V Frederiksplein

There have been so many bad reviews posted about this hotel I wanted to share my experience for anyone that’s worried about an upcoming booking! We’ve just come back from a long weekend at the hotel V Fred and had a brilliant time. The staff on arrival greeted us in a friendly manner and offered us a glass of cava before we went up to our room. The room itself (the large double) was ample in size, and had lovely large windows and balcony looking over the street and towards the square. The bed was huge, the bedding fresh and the pillows were super comfy. The only down side was the lighting - they really go for mood lighting in Amsterdam so if you’re a make up wearer I’d advise taking a portable mirror so you can do your makeup near the window! Aside from that, the room was great and the lighting gave the room a romantic vibe. Breakfast was a great continental with two types of egg, a variety of breads, yoghurt with various toppings and super friendly staff serving coffee and fresh juice on request. It’s served in the bar area off the lobby so you can sit people watching in the huge windows - not sure what more you could want! The location was perfect as you can cycle to the crazy tourist areas in under 10 minutes when you want to partake, but you’re in a super chilled area on the edge of De Pijp where there are loads of lovely chilled restaurants and bars and less tourists on a mission to visit every coffee shop within the first hour of their stay. Ps. It was my husband’s birthday which I’d mentioned on booking, and the staff had kindly left a card, some balloons and chocolate (Tony’s of course!) on the bed when we arrived too which was a nice touch, so thank you!

The loft was spacious and comfortable, and we really enjoyed our stay. The bed was great, and the small kitchenette was a lovely bonus. A few areas could be improved: the towels could use an upgrade, and while the bathrooms were well laid out, the air-conditioning in our room wasn’t working, which made it quite warm at night with the windows closed. The room also gathers dust quickly, so a daily sweep along with the towel change would be helpful. On the plus side, the location is excellent just a short walk to great shops and restaurants. The staff were professional and welcoming, and we especially loved Sam, who was wonderfully friendly and helpful. Will be back.

The hotel is in a pretty good location, within walking distance of the city center. My room was super small but very functional; fine for one person, though it would be really tight for a couple. The toilet was surprisingly nice. Breakfast was pretty good too. Overall, a convenient choice for a short stay.

This hotel benefits from a great location and a pleasant neighborhood, and the lounge area is genuinely inviting. However, the rooms themselves could use significant improvement. They are quite small and feel outdated, with a very compact bathroom and an overly soft, uncomfortable bed. The lighting is dim to the point that it’s difficult to see clearly inside the room. Additionally, the lift is extremely small—just enough space for one person and a bag. With some thoughtful updates, this property has the potential to be much more comfortable.

The bed was comfortable, and it was centrally located. We climbed the steep stairs to our room because they didn't tell us there was no elevator. We were so tired we didn't go back down. We stayed two nights. On our second night, the bed and towels were cleaned. Coffee, tea, and bottled water hadn't been left.

I rarely write negative reviews, but this hotel was a major disappointment and the worst hospitality experience I’ve ever had. I feel obligated to warn others. I chose this hotel for Christmas and my birthday—our first visit to Amsterdam—because the photos and overall vibe looked chic and stylish. What we encountered was the complete opposite. The room looked nothing like the pictures: no style, a completely different design, and extremely small. There was barely space for luggage, and it was impossible for two people to move comfortably at the same time. The most unacceptable issue was the curtains. They were black, broken, and could not be opened at all. Despite paying extra for a street-view room, we had no view whatsoever and felt like we were staying in a basement. When I reported this, the staff admitted they were already aware of the problem but said it couldn’t be fixed during Christmas. Knowing this, they still sold the room. This is simply not acceptable. Even worse, the staff member was dismissive, rolled his eyes, and made us feel as if we were overreacting. We were told we might be moved to another room or hotel the next day, but there was absolutely no follow-up. Over three days, no one checked back with us, no solution was offered, and nothing was fixed. A sincere apology, a small gesture, or any effort to compensate would have shown basic hospitality—but there was none. For a hotel to show this level of indifference, especially during Christmas, is extremely disappointing. As if that wasn’t enough, we were given bedding suitable for one person on a queen bed. The room was cold, and I was freezing. When I mentioned this the next morning, I was handed extra bedding and asked to make the bed myself. Later that day, housekeeping removed our towels and failed to replace them. When we returned to the hotel late at night, there were no towels in the room at all. Ironically, at checkout, a new staff member finally listened, apologized sincerely, and took notes. This was the kind of response we expected from the beginning—but unfortunately, it came far too late. Problems can happen, even during the holidays. What cannot be excused is the complete lack of care, accountability, and effort to resolve them. I have stayed in hundreds of hotels, and I have never experienced such poor treatment or disregard for guests. My intention is not to be malicious or unfair. However, paying for a service and not receiving what was promised—especially during a special occasion—is truly upsetting. I sincerely hope no one else has a similar experience and that the hotel takes this feedback seriously and improves.

I’ve stayed at this hotel four times now, and unfortunately each stay has been worse than the last. I’ve tried all room types, and strangely the more expensive the room, the poorer the experience. Most recently, we stayed in the loft, which clearly hadn’t been cleaned or properly turned over. The room was dusty, poorly maintained, and the kitchenette was dirty. The fridge smelled and hadn’t been cleaned at all. We had to request housekeeping to come back and re-clean several areas. While they did what they could, the room still wasn’t at an acceptable standard. On our second night, we kept hearing noises and eventually discovered a mouse running through the room. We had to leave at 2 a.m. to switch rooms. When we informed the night receptionist, his response was, “What do you want me to do, its Amsterdam” accompanied by a smirk. He did move us after we insisted on not returning to the loft, but the room we were given was also dusty and poorly maintained. Sadly, this seems to be the direction the hotel is heading. My stay in August was already showing similar issues, minus the mouse and overall the standards have dropped significantly over the past year. I was a big fan of this hotel and have made several recommendations after this stay I will not be returning. In conclusion I would recommend you stay in a bigger chain hotel who maintain cleaning standards and don’t use the excuse of mice in the city to excuse mice in your room.

We stayed in one of the lofts which provided a large comfortable space, almost as big as an apartment. The service at the front desk was excellent. They helped us out when one uf us needed ice for an injury. Good bed and a good shower. The location is excellent, on several tram lines, close to the big museums and close to a lot of restaurants. A short ride on the tram from the Central Station. An OK breakfast.