Hotel Venezia

The room is smaller than what we expected. The CR is glass-walled from the outside and has gaps where someone can peek at the holes. The lavatory faucet is so hard to turn on like it has not been used for a long time. The bidet is on the left side of the toilet bowl, which is so unusual in my experience. The scent of the room is too fragrant that it makes someone with allergy and sneeze. For breakfast, it was fine. The only problem is that there are flies around the salad and fruits bar.

Just average. Refrigerator in the is not working. No hot water shower. A/C is like a generator of noise. But food is great.

This is a temporary hotel that Hotel St. ELIS transferred us. This is a really downgrade hotel from St. ELIS and was really disappointed. Rooms are small, and the bed provided was smaller than what we booked. The real deal breaker was the shuttle service to the airport, which is not available for off hours. There were bunch of passengers waiting for grab early morning because their shuttle is not available. Will definitely not recommend this hotel.

I'm also NOT recommending this hotel, one of the worst in the Philippines. The facities are old, outdated, not convenient. The food., I have to repair it myself to make it palatable. And the deal breaker? (As the other reviewer puts it..) the receptionist is a waste of time and money, very unhelpful, impolite, and simply not into her job. Just quit it, lady.

The staff provided excellent customer service. Everyone was welcoming and really helpful. However, the rooms need to be fixed. Ours had a foul smell coming from the toilet drainage, the bathroom's sliding door wasn't functional, the small fridge wasn't functional, and the coffee maker wasn't functional either:(

Room and amenities a bit old. But it was still comfy and their clientele service was nice. The reason I booked this hotel was because of the buffet breakfast and the pool. I always want to start my day with a healthy breakfast. The pool was convenient for my son and son's friends to swim and bond.

This is a beautiful hotel. The vibe gives a romantic feeling. Great for couples and families. It has an updated security measure for the safety of the family. The employees provide a high standard of service to customers.

We were suppose to stay here for 5 days but we easily extended it to 12 Day stay. The hotel is in a gated community. No traffic so was very quiet. Hotel is lovely. Staff are wonderful, attentive, respectful and accommodating. Travelling with a senior PWD we had the ground floor room, near the restaurant But we were not disturbed by the noise. the hotel has no elevator, so we had to consider this. City access-The city is about 10 minutes ride to SM Mall.-Approach the receptionist to get you a tricycle if you would like to go out or walk to the gates and hail a tricycle. 30 minute walk to mall if you don't want a trike. Pros Staff at all levels-Great communication -prior to trip and during our stay. Clean rooms. Part of a Gated community - quiet area. Buffet breakfast-great. The food is so yummy for dinner- we had nearly every evening meal there. Cons -water pressure is low and not very hot at all. Leave the shower on for 10 minutes and it might start getting hot even on ground floor.

Stayed at Venezia Hotel for 6 days/5nights for a dose of work-cation. The only thing I can complain is that I stayed at the 3rd floor and there was no elevator. Rooms are really spacious equipped with comfortable linens. The hotel has a relaxing ambiance equating the long and tiring hours we spent for our 5-day field work. I literally looked forward in waking up every morning as the sight of Mt. Mayon is presently seen from my window. Tip: request for Mayon View and wake up as early as 6am to see its full majestic view. Most of the time, the perfect cone was covered with clouds. I am always keen about the food that the hotel serves, the breakfast buffet service at Venezia is something commendable and available from 6:00am to 10:00am. If you're planning to visit Bicol, Venezia offers free airport transfers and even day tour to Misibis Bay. There are all-in packages inclusive of water activities in Misibis. It is actually located inside a village. The pool is a 3-minute walk from the hotel premises but the area is extremely safe and quiet. There are rooms with two deluxe beds that can fit a family of four.