Hotel Vertigo

I was really impressed with this hostel! I stayed 3 nights and I can say that the negative reviews I had read before do not reflect reality at all. Reception open 24/24 with super professional and helpful staff. Rooms and bathrooms always clean, thanks to an excellent daily cleaning service. If you don't have towels, you can ask for them at reception for only 2 euros. Blankets are available for everyone, heating and air conditioning work perfectly. There are several well-equipped kitchens with everything you need for cooking (plates, glasses, cups, cutlery). Of course, everyone manages their own food. In summary: clean, well-organised hostel run by competent people. Those who complain have probably never really lived in a hostel. I highly recommend it!

Overall great hostel. Perfect location. Strange layout that I wasn’t used to, with rooms being huge and having multiple levels, but ended up being fine. Staff let us have extra blankets and mess with the AC as needed. Bathrooms were limited for the amount of people per room but ended up being alright. Great for backpackers I think.

I stayed here for 6–7 nights. Check-in was smooth, and the guy at the front desk — it was his first day and he was from Italy — was lovely and helpful. The hostel is well maintained, with AC in the rooms, and the cleaning staff came by daily to clean the bathrooms, even when no one was checking out — which I really appreciated. The location is fantastic — walking distance to many attractions, with great restaurants nearby and a small convenience store right next door. The only downside was on my third day when I noticed my towel was very dirty. When I asked to exchange it, the shorter Italian guy at the front desk was surprisingly rude and dismissive, which was disappointing. That said, I would still stay here again — and hopefully next time, that shorter Italian staff member is in a better mood for handling guest requests.

I stayed in this hostel for a weekend and It was a quite nice stay. Very good location.. very spacious rooms, reception 24 and a bar connected to the hostel. Staff is also super nice, particularly Vincenzo that managed to do the check in in my language and really helped me with something that I needed. That's the example of doing the extra mile

I stayed there for 3 nights, the room was nice (4 beds), the staff was friendly and the location was very good. I think the bathrooms could be a bit cleaner but it wasn’t super dirty or anything. Overall very good stay, if I would be in the area I would book in again :)

Very cool hostel in nice location, so only one minute from the port. It has also at least 1 common room with kitchen, all very nice. Walk to the train station maybe 30 minutes? The breakfast was very good, the location for the breakfast was even cooler, with charm.

I got a bed in the 16 bed dorm, room is very spacious so it didn't feel like we were so many even though was fully booked. The staff is friendly and happy to help with infos about Marseille. Clean and in a great location near Lidl, restaurants, public transports and few minutes from the port

Good location, but everything else about this hostel was a bad experience for me. In the whole time I stayed here, the bathrooms were not cleaned once, and thus were filthy. The receptionist was also not helpful at all with information for the hostel. She wasn’t unkind, but just expected everyone to know where everything is, and all the details about the hostel. The beds are old and creaky, and the lockers are tiny and require a specific kind of lock.