K M
Google
It's been a week since we were in Ericeira. I still feel compelled to write this review. The location of the hotel is remarkably beautiful. However, the hotel food is absolutely horrid. After a long bike ride from Peniche to Ericeira, we checked into the hotel and had a buffet dinner. The quality and taste of the food was completely horrible. I couldn't eat the food. The food was dried out, tasteless and visually disgusting. After realizing that the food was so bad, I took my plate to another table that had dirty dishes on it. I then met the manager of the restaurant. His name is Carlos Oliveira. He verbally chastised and berated me in front of our group. I was extremely embarrassed. However, looking back on the experience, Mr. Oliveira is the reason the restaurant is such a complete mess. He is rude, incompetent, unprofessional and uncaring. It is obvious that the serving staff fear him because he is verbally abusive. Not a single smile on the serving staff. I think this hotel could be first rate. However, with such poor management and hostile environment, it is no wonder I can only give this place 1 star. Eat somewhere else. The food is not worthy of giving it away.