Marie M.
Yelp
My boyfriend and I went here in March 2014.
While that was almost 1 year ago, it's a place we fondly look back on and feel compelled to let others know about. This is 1 of 2 hotels that my boyfriend and I use to compare other lodging experiences. We have travelled all around the world to high-end hotels and this is bar far one of the best places in the world.
Such great service from the staff. This was our first stop in Italy after flying from the US. We arrived between their lunch and dinner time, but they opened their dining area, offered us prosecco and were able to order a pizza. This was while overlooking spectacular views of Mt. Etna and Isola Bella. Also, their breakfast was consistently amazing, never overcrowded on their balcony.
I forgot how, but we also had the option of staying at one of their luxury apartments. The luxury apartment was gorgeous, spacious (walk-in closet, massive bathroom, kitchen), and slightly closer to town, but we opted to stay directly in the hotel in a room with a terrace. We were only in town for a few days and didn't need the amenities of an apartment and preferred the convenience to their breakfast and service provided within the hotel. The terrace was able to comfortably accommodate a small circular table with chairs, and a couple of lounge chairs with plenty of room to spare. Also, the view from the terrace was spectacular - it overlooked the water surrounding Isola Bella.
The one small suggestion I would have is that sometimes it would get warm in the room, so we would open the door to the terrace. It never happened, but I always feared that a cat would walk in as I saw one or two around the property. If there was a screened door, someone could enjoy the breeze while still keeping out any potential unwanted guests in any shape or form.
Again, about the service - the staff had great recommendations from food to excursions! Before heading off to tour Mt. Etna, a woman at the front desk told us the best way to get there on a map and suggestions of what to do in the area. She ended up coordinating a tasting with the Gambino Family Winery while we set out for our Mt. Etna trip (both were amazing experiences!). The staff also happily brought more bottles of Acqua Panna water for my boyfriend who continually drinks water no matter what.
Overall, fantastic hotel! Because of them, we always fondly look back on our amazing trip to Sicily and can't wait to return.