Lauren Welch
Google
We arrived from the airport on a Thursday (staying til Tuesday). It was a bit difficult to find since there isn’t signage, just a light blue gate. It is on the left side. We ended up helping others find it as well. So we recommend adding signs to help people find it better. We hit the call button box and were buzzed in and went to the office.
We were given room 12; second floor with king size bed, full private bathroom (shower only), our private balcony and the keys. Our room has remote controlled AC, spare pillow, lockable safe with detached lock, guest towels, toiletries, tower fan, desk with chair, spare chair, luggage rack, full mirror, and closet with hangars. No fridge; we would’ve loved one to keep water cold.
WiFi included and complimentary, but it can be slow to check work emails, or large data items, like spreadsheets. Not really a place for laptop work, as we saw others struggling.
Bed was comfortable and we were easily able to adjust the temperature to our liking. We used the tower fan as well since we like it really cold. Water in shower was hot; window in shower allows steam to escape and let in breeze. Water heated quickly. We had no issues with restrooms. Since you cannot flush toilet paper, they do come daily to clean, take trash, give fresh water and make the beds.
You are given a carafe of filtered water with two glasses. We always asked for more and didn’t have issues with that; we did use it for brushing our teeth as well. It wasn’t cold but it was available.
We only had one breakfast since we had early mornings otherwise; the meals were good. You get one main, along with coffee or juice, fruit or yogurt with granola. It was substantial and we felt the omelette was the better meal choice.
We did end up spending a bit of time on our balcony and enjoyed the time out there listening to the birds. It does come with a magnetic screen keeping the bugs out and the breeze blowing, so that was a nice surprise.
We enjoyed the outdoor community space; it was nice but a bit small to share with others. (Fellow travelers did end up taking a lot of space here working so there wasn’t much time we could enjoy in the afternoon.)We loved the blanket basket and used it one evening we popped out for a bit. The mosquitoes are terrible there at night so bring bug repellent. The day time was nice and we came out in the morning before leaving; the birds live in the trees and it was a good spot to enjoy.
One evening I did order a mojito. It was nice but not worth the price tag.
During our time there, they did experience a power outage. It did disrupt the buzzer at the gate, which caused a bit of strife but they have cameras to see when you walk by so that helped.
They were also having a problem with the water piping, which was problematic when my husband came back with an upset stomach (over a very spicy dinner). Since we couldn’t flush the toilets, we had to go down the block to get some snacks so he could use the bathroom. It went on for a bit but eventually the issue was repaired around midnight or so; it did cause some sediment in the water pipes ( noted from when we washed our hands in the sink and started the shower), but eventually it was resolved and things were back to normal by the next morning.
Overall the pricing felt somewhat fair for the area of Condesa/Roma Norte but a bit steep compared to some other places with more amenities. The location is great - and Uber is good for visiting the farther ends of the neighborhood. Staff are nice and the check in and check out process is pretty smooth. It is an intimate and quaint spot, with ease for Uber pickups. We recommend scheduling an uber for your airport trip, like we did; it makes it easier.
***Visiting in May 2025, they are experiencing a water shortage so water usage is limited. Their “fountain” is converted to additional seating at the front of the property and they do have notes in your rooms to limit water consumption. Even around the city the fountains are off and drained to reduce water consumption.