gaukharm2015
Google
If I could leave negative stars I would.||||Extremely important detail - this hotel falsely advertises itself as 4-STAR!!!!||||1) Reception looks like a cashier counter of a village cafe - NOT 4 STAR! Sure you can be small if you are a boutique but this is far from it.||||2) The receptionist was arguing with me, telling me to go somewhere else and no help offered with the heavy bags of my elderly mother. NOT 4 STAR at all.||||3) There is no private parking offered by this supposed 4 STAR hotel. I checked nearby other 4 star hotels - Hotel Monte Cristo, Royal House, Kazin Supreme all offer private parking for the convenience of the guests.||||4) It was a nightmare to get in touch with the hotel, the reception phone was always busy, not responding to messages. When I arrived after looking for a parking for an hour, nearly getting into an accident. The receptionist was gaslighting me that no hotel offers private parking, disgusting lie!!! Then when I challenged her on the fact this is supposed to be 4 STAR hotel she said, don’t stay here then - but they refused to let me cancel without charging me.||||5) Cleaning standard is poor. Attached photos of an extremely dusty surface and limescale all over bathroom amenities. AGAIN, not what you would see in real 4 STAR hotels.||||6) Flimsy and ugly clothes hanger, again such unsightly thing wouldn’t be seen in any self respecting hotel - maybe dodgy cheap Airbnb, which what this is.||||7) Website is not real and looks like a scammy aggregator||||So in the end I had a massive inconvenience and displeasure of getting into this fake 4 STAR, almost wrecked the car while at it, to be greeted by untrained staff with their local bakery attitude receptionists, that tell me that I am free to go but only after paying them for this massive PITA experience.||||Unbelievable, what really gets me is not the lack of parking is the audacity to CLAIM this is a 4 STAR HOTEL!||||It is an absolutely disgusting scam! This hotel does not deserve being called 4 STAR, this is fraud!!!! Being 4 STAR comes with 4 STAR consideration of guests needs, not 1 STAR inconvenience of staying through the pain and discomfort!