Hotel Villa Flori

This is a beautiful hotel. The view is amazing ! |It is a charming hotel with an old world feel !|The staff is great! Everyone is helpful. Hotel is clean.|Our room faced the lake but was quite small ! It can be a bit noisy if folks are on their balconies.|It’s a 45 minute walk to Como but the Ferry is only about a 5 minute walk away.||Our breakfast was delicious. Many choices in a beautiful setting ||There are 2 restaurants walkable ( that I am aware of )if you choose not to eat at the hotel. Some in our group did and they lived the restaurant. There is also a nice lounge serving small plates. ||What a nice stay !

To start, this was a wonderful beautiful hotel. Easy to get to from Milan. The staff is very helpful , kind and accommodating. Our flight was delayed a day and they senselessly moved our reservation to accommodate an extra day on the end, working with our third party booking site. We had a beautiful balcony room and loved that upon check in a bottle of champagne was waiting in our room for us. The restaurant in the hotel is delicious with great gluten free options. The breakfast buffet is delicious and huge. Very nice dock on the hotel where are boat was easily able to pick us up. We will definitely be back!! This hotel is so stunning it felt like the next white lotus should be filmed here.

I stayed here in March 2023 with my boyfriend and it was excellent. Truly an amazing stay. The breakfast had plenty to choose from and was set up very pleasingly. The property does/did have a select amount of bikes available for guests and one day we were able to ride them around and it was fun. The service was truly excellent. The front desk gave us contact information for where to store our luggage while waiting for our train and tips on what we wanted to do on the last day after check out. I would love to visit again and really recommend this hotel.

We loved our stay at Villa Flori at the very end of March while celebrating a special anniversary. Our room was exquisite (402 I think), with the largest, corner balcony I could've imagined, overlooking Lake Como. There is outside traffic noise but we heard no traffic from inside the room. The room decor made us feel like royalty, with marble and velvet textiles and multiple floor to ceiling french doors opening to lake views. A bottle of champagne on ice was waiting upon arrival. The breakfast buffet was excellent and the wait staff go out of their way to ensure everything is to your liking. We never ate at the restaurant but 2 nights we had enjoyable small meals on the veranda outside the lounge. It's about a 20-30 min lovely walk into Como, and the "slow ferry" is less than a 10 min walk in the other direction. There's also a casual pizzeria just a short walk from the hotel. We spent 3 nights and we hated to leave.

For us, this hotel could not have been better. It had been restored to retain its original charm. The views from throughout the hotel were right across the lake. The balconies were huge and the beds were luxurious The staff were absolutely incredible and could not have done enough for us. |A special thank you to Andrew in the bar whose attention was for us was faultless. The bar itself is beautiful looking out over the lake serving high-quality drinks and beautiful nibbles that were actually quite substantial but perfectly presented.|The breakfast would be beautiful as were the surroundings and service |I would always stay here if I were to return to Como |Thank you, hotel Villi Flori for the most incredible memorable stay.

WARNING: DO NOT STAY AT THIS HOTEL IF YOU’RE PLANNING TO GET MARRIED! ‼️🚨 We booked several rooms for our wedding party, including the main suite for ourselves, investing a significant amount of money because we expected a flawless experience on such a special occasion. Honestly, I didn’t want to write a review at all, but the manager kindly insisted I share our feedback. I spent several days drafting messages, but none of the responses convinced me. Now, I feel like we were made a joke of, and that they truly don’t care. 🤷🏻‍♀️ The night before our wedding, the ceiling in our main room started leaking water. We paid over 1000 euros for that night — a night we couldn’t even spend properly because we had to move rooms in the middle of the night, in our pajamas, and barely got any rest before the big day. The replacement room was not what we expected for the price, and we felt completely disappointed. From arrival, there was no recognition of our wedding — no congratulations, no special gestures. The reception staff were unfriendly, cold, and indifferent throughout our stay. The dinner at the hotel lounge was the worst meal we have had in years, overpriced and low quality, with staff showing little care for guests’ comfort or dietary needs. Breakfast was average, saved only by a couple of friendly staff. After sharing all this in detail with management, their only response was to offer a complimentary night in the future — a meaningless gesture when we live in another country and have no intention of ever returning. It feels like they do not take guests seriously, especially for important events like weddings. If you want your wedding stay to be perfect, do NOT book this hotel. It may be a beautiful location, but the care and professionalism are severely lacking. Our special day deserved so much better.

Beautiful hotel, with an excellent location. The landscape is magnificent. Breakfast was delicious and very tasty. The hotel staff was excellent. One night we had dinner at the restaurant of the hotel. It was good, but not excellent. The food arrived lukewarm.

Great stay at this hotel! The view is amazing! The beds were very comfortable. AC worked great! Only downside is the road noise. The breakfast was good! The fancier restaurant wasn’t our favorite and would recommend just eating at the lounge bar. 20 minute walk to cernobbio and around 40 minute walk to the city of Como. The amenities were nice, we loved the sauna. We also got massages while we were here and they were amazing, definitely recommend. Overall, a good stay!

The customer experience was impeccable at Villa Flori. The customer service training that the entire staff must receive was far above and beyond my expectations. The reception staff were all professional, polished but extremely friendly and happy to accommodate any requests that I had. The breakfast serving staff were attentive and paid attention to every little detail. My room rate included breakfast - every single dish was impeccably prepared and presented in the morning buffet. My room was superb - a breathtaking view of the lake and a beautiful room (and an extremely comfortable bed). The entire property was gorgeous beyond words. We were at Lake Como for my son's wedding. The bride and groom stayed in the 2bd/2ba Villa. The views and the entire space was beautiful. The entire property is extremely well maintained with impeccable attention to every detail. I cannot say enough about the overall wonderful experience we had at Villa Flori. If I could give then 10 stars I certainly would! The location and everything about Villa Flori are what dreams are made of!

Beautiful views but rooms were very dusty. I dropped a sock by the wall and picked up so much dust it made me gag. Great service and breakfast options but still a bit overpriced IMO as the rooms were very basic. The premium is strictly for the views. Also, I could hear upstairs alarm go off every morning and it was exceptionally loud. Wouldn't stay here again as it was a drive to go anywhere. Would prefer to stay in a more central area where it's walkable.

Beautiful but dirty. "The sly lady on the lake." Mold in the shower area unacceptable. Filthy carpets. Filthy walls. A front desk crew that is rather disengaged and uninterested. (There's this area they go and hide to avoid working. It's rather funny actually as It's behind glass that the customer can see through. "Dude we can SEE you." And it's a lame waiting game.) Tea served w/ a massive booger on the teacup handle.Putrid. Small rooms ... but that wouldn't be bothersome IF they were clean. Views spectacular. Balcony nice. Free breakfast w/ a very nice crew. Free water in glass bottles. Excellent.

We stayed for five nights in August at the peak of tourist season. The views are breathtaking from the breakfast balcony and the upper bedrooms. The breakfast staff was very attentive and friendly. The deluxe room was very small but comfortable enough and the tv, which is ancient, did not carry CNN. The minibar offering was uninteresting. My main issue was the MOLD on the bathroom walls, probably accumulated because the ventilation was so poor. Any mold is unacceptable, especially for a 4 star hotel. We walked to Cernobbio several times along the busy road to have dinner and catch a ferry. Also easy to order a taxi to go into Como or up the lake.

Best service. Wonderful restaurant. Only reason not 5 stars is lack of pool or access to lake swimming. Fantastic otherwise.

My daughter I and I stayed here for one night on our journey from Italy to Switzerland. The location is great and the views are amazing. I paid to upgrade to a better room and the views were spectacular of the lake. The staff was pleasant, but not a 5 star experience.

This was an amazing stop on our Italian adventure. The staff was simply amazing arranging everything from cars to giving us the best advice about where to visit and eat! Mattia was particularly helpful arranging to send me so articles I left behind to our next location! The view from our room was spectacular and there are a couple other point to lounge and get some sun. The breakfast, which was included, was out of this world! Thank you!

The grounds and views were spectacular. The staff was friendly but not particularly efficient. My main issues were the hotel offered no services, and the "Jr. Suite " was in fact not a suite, and was no different than their deluxe room, except the 350 euro per night more in price. Book with caution.

Stayed at the gran lago suite ( the best suite) overlooking the lake. The view is incredible, but the whole hotel, including the suite, was on a really busy road on one side so we also enjoyed constant traffic noise. The suite was NOT up to standard though. When we went in 2 of the floor lights don't work, no one explained how to use/connect the audio speaker systems, no paper towels in bathroom, and most annoying of all, the kitchen was not preped for guest use. -gas had to be turned on, staff took over 2 hours to figure out how the stove lights -no paper towels, no salt and pepper -no cooking knives just dining knives -no cooking utensils -no complimentary bottle of water (for the best suite of the hotel there should be) Our first few hours there were miserable, because there were so manyyyy problems. Most of them were eventually solved. But I feel the front desk staff downplayed these problems, and the attitude was of false politeness. There were also at times it seemed they thought they were doing us a favor by fixing the problems. If they could update the suite and check everything before people checked in it would be better... Otherwise it was definitely NOT worth the 1500€ I payed. Don't stay here.

Great view of Lake Como, literally waterfront. Breakfast is enjoyable with such great views. Breakfast is included but it's not greatly optioned for such an expensive hotel. The room is spacious and clean. The bathroom is roomy as well. The design not so much as it is a large bathroom but the shower is tiny, and you flush the toilet in the shower. I wonder who thought of that idea. The hotel is situated in Como, in a great neighborhood, looks nicer, upscale. Reminded me of La Jolla. It's a great place if you want great lake views, it is a couple of steps from the ferry station that takes you to other points of interest along the lake but it is a little far from the historic part of Como which in itself is a lovely little town. We didn't mind it though. At night when we got back from sightseeing, we would just walk to a good pizza place a block away that was reasonably priced and with excellent customer service; you can't miss it, it's across the street from the ferry station near Villa Flori. Vecchia Tavernola.

Beautiful location and an decently renovated hotel. Really is a "4" star as stated. Have a drink at the bar during the day and definitely don't miss breakfast (the food is okay but the view is unbelievable. Hit up the gym as well - they have a full sauna and steam room that no one used the times i was there. One con: the internet is terrible - 6MB shared for the whole hotel.

The hotel is wonderful !! Our room is on the lake and we have an amazing view ! Recommended for relaxing holidays on the lake. Very close to the center and many restaurants around ! We had an amazing time !!!

Wonderful is the only thing my wife and I can say about the staff here. So friendly and always going the extra mile to make us feel as if we were at home. The hotel rooms are beautiful and the location is on Lake Como. As I write this I am watching the waves of the lake under my feet. The view from our room can only be described as spectacular! This is a beautiful and very convenient location. HIGHLY recommend this hotel.

It's one of my favourite hotels in Europe, and I've stayed there over 10 times. If you're doing business in Milan, it's only 30 minutes north, by freeway. Lovely rooms, attentive service, gorgeous public rooms. I prefer the old wing, as opposed to the modern wing. The restaurant is great, but it's an easy walk, along the lake, to downtown Como, but you probably want to drive to downtown Cernobbio, which I recommend for outdoor concerts, etc. Spectacular mountain and lake views from the rooms. The parking garage is a bit tight and requires some patience. Closed in the winter. Prices are decent. I DEFINITELY recommend it!!!

The service is very good with the exemption of some staff at the front desk. The rooms are very small. The shower is so small that you can't get to your feet. Breakfast is very good and it's included. Views from all over are incredible! If you have a car try not to park in the main parking its almost impossible.