Hotel Villa Fontaine Grand Shiodome

I booked early and got an incredible deal. The value alone is amazing, but the experience made it even better. The breakfast/lunch special is unbeatable: unlimited soup, salad, and tea, and you only pay for your entrée, which was extremely reasonable. The food was delicious every time. Housekeeping was exceptional — super kind, patient, and consistently made my room feel fresh and comfortable whenever I came back. The location is also perfect, with multiple train stations just 2 to 10 minutes away, which made exploring the city effortless. I have really fond memories of my stay, and this hotel definitely helped elevate my entire Japan trip. Highly recommend!

A very comfortable stay. The room was spacious enough for the checked and carry on luggages of two occupants. Our window also provided a nice view of the passing trains and city lights at night. I would say this hotel is especially exceptional with its connectivity to the major transportation lines through the underground pedway system. It was so convenient to visit all the major areas of Tokyo from both Shimbashi and Shiodome Station. We will definitely try to stay here again!

We visited Japan for Our Annual Big Birthday trip for my cousin and this place was amazing. Perfect location for close by shopping, Transportation, and Fine Dining. The rooms was what we expected. The cleanliness was superb. The service was great. The price was average but it was well worth it. It was very quiet and cozy. If you forgot anything and you needed anything the staff was there to assist.

My daughter and I stayed 8 nights at this hotel. I wanted to give this hotel 4* and not 3* but they fell short in a couple of areas. ||PROS:|- Check-in was quick for us. For that, I'm grateful since we had a long haul flight, and we were tired. But immediately after we checked in, the crowds came and I can see that it could slow down your check in if you got caught in it.|- Our room was a corner twin room. Looks like we had a bigger twin room than our neighboring twin rooms (we sneaked a peak at others when they were being cleaned). We had room to store two large-sized luggage and a carry-on luggage. Never had a space issue. |- Our bathroom shower had great pressure. |- Great hairdryer.|- Housekeeping gave us fresh towels daily and took out trash. They made our beds once during our stay, which was OK.|- We experienced no room issues. We had adequate plugs. |- We were above Shiodome station and Shimbashi station was about a 8-10 min walk away.||CONS:|- When we checked in, there was no intro to the hotel, like telling us where the restaurants were. We were confused where the breakfast restaurant was, which I think was outside of the hotel and down the building lobby. We ate breakfast in the restaurant our first morning. It was OK. Nothing special and not worth the price. |- Lack of bathroom counter to put two toiletry bags. Space only for one and so limited.|- When we asked for one extra water bottle, we were told no. The room gives two water bottles daily and that's it. No extras. When you pay that much for a hotel room, handing a guest one extra water bottle shouldn't be such a hardship.|- We had stored our luggage at the hotel briefly after checkout out. When we came back to get our luggage, we were made to wait (in the correct area the front desk guy directed me to). However, when another family returned to the hotel and asked a front desk lady to get their luggage, she didn't tell them to wait in our area and retrieve our luggage first, instead they got their luggage first despite us waiting a while for someone to help us. No acknowledgement that we were there first and there was a queue. They basically cut the line and was allowed.||Though I wasn't impressed by the service or hospitality, I was OK with the stay as nothing was over-the-top bad.

Great staff, always friendly and attentive. They helped coordinate my friend's lost phone which he left on the Shinkansen while we visited Osaka. The Osaka hotel coordinated with Hotel Villa Fontaine Shiodome to receive the phone once we arrived in Tokyo. Highly recommend and would consider staying at this hotel in the future. Great central location with quick access to restaurants and the transit system. Walking distance to Tsukiji outer market, Ginza and Tokyo Tower.

Some of the front desk staff are really rude, esp this one young man. We went to him for some clarification and he just went back to his computer to do his work assuming the conversation was over. Didn't even ask if we understood him or if we had other requests or questions. Simple acts of courtesy went missing often at this hotel. Some staff were good but the overall experience left a bad taste. This particular staff even took out his calculator to show us how much we needed to pay when we asked for our complimentary bottles of water for the day as we hadn't asked for room cleaning on the day. He didn't even wait to hear as to why we were requesting the bottles. He just assumed we wanted more bottles. And upon clarifying, he brought out the bottles and said that he was only doing that for that day. Like he was doing us a favour! The two bottles of water are meant to be complimentary dude! And learn some basic manners of conversation. If you can't afford two bottles per day for your guests, just make it clear from the beginning. We can buy two bottles ourselves from the kombini when we are paying so much for a 14-night stay. It's a matter of principle and policy and we were only asking for what we were told we were entitled to.

As a couple yesterday my girl friend and I reserved a room for a night but instead of using her real name she used her nickname for the hotel registry and once we got there to check in, they checked the name with her passport and despite of all the other evidences such as booking email confirmation and our bank card hotel charge deduction we showed them, they did not check in us. After waiting for more than 6 hours they finally were able to update the hotel registration name and change it to her real name matching her passport. Honestly if something happens in US the staff service and his/her supervisor both would be fired immediately because of suck weird, and funny performance. So I am not recommending the hotel at all as many other hotels can provide with much better services and performance.

Front desk associate Harina saved us and our trip when I misplaced a document. She called multiple places to help us locate it. She spoke good english and saved us all the headache. Happy hour was great they had sake and I enjoyed that. Rooms were clean and comfortable. Location wise if you know how to navigate the trains its fairly simple but a lot of things close are inside the train station. Anything outside is a little bit of a walk

The hotel bed is very firm and we're waking up with body aches everyday. I don't know why this hotel does not have a medium firmness bed to cater for the majority of the people. If a firm bed is not for you then don't come to this place. They should have medium foam topper at least for people who can't sleep on firm bed.

This was by far my favorite hotel of my entire Japan trip. It was so modern and chic on the inside and right next to Shiodome station! Going anywhere was super convenient. They also had happy hour from 5-9pm where you could get free alcohol and little bites provided in the lobby. Our room was on the 10th floor and there was decent space inside, which was important for my husband and I as we were working at night. The check in and check out process was super quick and simple and storing luggage after check out was available!

I booked this last minute on Hotels.com for $230 for a Saturday night. Really nice hotel and room was perfect. Check in was smooth and they had a free happy hour from 5 til 9pm. We checked it out and it was wine and some other non alcoholic beverages. It's located right at the Shiodome Metro station which makes it super convenient. Less than 10 minutes walk to Shimbashi station and the Ginza District.

I stayed here at least a dozen times when I used to travel to Tokyo. A Japanese coworker found it online and told us that it was just 120,000 yen a night, so we had low expectations. We were pleasantly surprised with how modern and clean it was and it was conveniently located near the subway. There was also free all-you-can-eat breakfast in the morning which offered limited choices but was tasty. I'd recommend it to anyone traveling in this area for business. There are more luxurious places to stay nearby if you are on vacation like the Conrad next door.

Broken AC unit! Goes on and off and when you think you have the air on it's actually heat! I'm sweating in my room. This place is terrible. I hate this hotel. I called three times they said they reset it but it keeps shutting off on its own! Or setting itself to 26 degrees. You cannot control the air. Nothing was done by management to compensate our inconvenience. Leaving tomorrow and they offer a room change. Won't ever stay here again neither would I recommend it to anyone. Don't stay in room 320! There is no air! I had to get ready for my brother's wedding sweating off my makeup in my room! Also our bathroom smells like farts or backed up drain sewage. And slow to drain. The bed is rock hard and the pillows suck.

I stayed at Villa Fountaine twice within a 10-day period. The first time, we were on the 10th floor, and the room was decent with clean furniture. The only drawback was the slow sink drainage. After a few days in Osaka, we returned and were assigned a room on the 7th floor, which was rundown with stained chairs, and the WiFi didn't work in the room. It was a stark contrast. On a positive note, the complimentary breakfast buffet had a variety of options. The hotel's location was convenient, close to subways, although a bit of a walk to the JR lines. Unfortunately, due to the inconsistencies in room quality, I can only give a mixed review of this place.

The hotel location is very convenient, and the staff are very nice. The only complaint we have is the AC in the room. From the first day, it was warm. When we brought it to their attention, they did some kind of quick fix to make it cool, but it became warm again. Again, we brought it to their attention. Still not fixed. If you have this problem, make them change your room from the beginning. Unfortunately, since this problem was never resolved, I will think twice about staying here again.

I thought this was a budget hotel ($160 a night for 2 twin beds) but when I arrived, I was pleasantly surprised. So I booked a 400m room with no window and when I arrived, they upgraded me for free(!) to a 500m room with a window! That was pretty cool. Luis came and stayed with me for 5 days and he was really impressed too. The rooms are really spacious for a Tokyo room, very clean (like everything else in Japan) and the people are very friendly. They have a concierge desk so you can go to them to ask you to book reservations for whatever you want to do e.g. I had them book me tickets to Robot Restaurant. There's a subway station directly in front of the hotel also and Shimbashi is only about 10-15 minute walk away. It's also right next to the fish market so if you're trying to head to Sushi Dai, this is a great location to walk to it. Overall I was really happy with this place and would absolutely book here again.

Shiodome/Shimbashi is my area to stay when visiting on business. Between park hotel and royal park hotel, I go where the best value is. On this particular time price at Villa Fontaine was significant lower than other two, so I decided to try here again. Room itself is pretty spacious considering its location. Bed is rock hard. I put extra pillow under my back at night as hard bed was giving me a backache. Small buffet breakfast is included and I really didn't like it too much. Not much of options, once you pick your food, find a seat at communal table. There is no such thing as quietness here, noise from others bothered me. I felt stressed from the morning. Noise didn't just come from other customers. It also came from a staff. I saw an older lady staff yelling at younger staff, I didn't need to hear that and felt bad for this younger staff. Location is great. Two minutes to both Yurikamome and Oedo metro Shiodome. 10 mins walk to Shimbashi station JR, Ginza line and Asakusa line. Free wifi works okay. Small gym is available from 5am to 11pm.

I was mostly ok w/ this hotel. The lobby is nice. The service is great. The room is spacious, modern, and clean. Price of the room was very low compared to say the Shibuya area or even around Shiodome. The area is much quieter than Shibuya, which is nice to relax in, but also it's not as convenient to just walk right out of your hotel and find food. It is about 5 minutes walk to Shiodome station, and 10 minutes to Shimbashi station (which houses most of the trains including JR lines). However, two low points of this place: 1) The beds were like the hardest bed I've ever slept on, not sure if this is a thing in Japan, you can feel the springs too. Though...for the price, it might be worth it still. I stayed at Shibuya Granbell Hotel and w/ the same type of cleanliness/space/etc it was almost double the price. 2) The breakfast included with the stay was not very good, which is not a huge deal since w/o it I would've still booked this place. They have a gym here w/ like 4 cardio machines, that is all. haha. I did not use it, but I see 0-1 people there whenever I pass by.

This place is an awesome hotel for the $! What's awesome about it is that the room $ stays the same if you are using one bed for two people. If you know how most (if not all) japanese hotels charges $ per person, not per room. So basically two people can stay (as long as you are okay on sleeping on the same bed) for a price of one room! Very affordable. Breakfast is included :)!

Great hotel! Located near the subway station, there are underground tunnels and elevators to get you straight to the hotel (exit10) which is great when you have luggage. Stayed here for 3 nights and returned after a trip to Kyoto, I left my conditioner and cleanser and the staff kept it for me without even calling them. The rooms are spacious considering it's tokyo but bed is slightly on the harder side for my liking. Free breakfast starts at 6:30 and there's a small fitness room open from 5am to 11pm. I would stay here again on my next trip to Tokyo.

Stayed here for four nights on a vacation with my husband. The room was very nice, decent size, water pressure in the shower was good with hot water, heated toilet seats, and good location 2 minutes walking distance to a metro line. Only thing was the bed was hard a rock. I don't know if that's just how the beds are in japan but these are hard as a rock and I am not picky with softness of a bed but this felt like we were sleeping on the floor. Other than that the hotel was awesome!!

We stayed at this hotel for 2 night when we were in Tokyo. The room had a queen size bed. The bed and pillows were very comfortable. I notice the water pressure in Japan hotels are strong too. There are 10 floors to the hotel. There is a laundry machine available in the vending machine room if guests neeed it. Since I got the JR pass like many travelers, I found it confusing to get to the station since there were many overpass due to highways. It wasnt so easy to locate on google maps. My stay came with free breakfast. It has a variety of asian and american breakfast options. When you check in, there is a self serve kiosk at the reception. They will help you but I find that to be pointless. They might as well check you in. Also, no issues shipping my luggage from NRT to the hotel.

This hotel is a solid 3.5 stars for me. Not the nicest hotel to stay, but definitely a good value. The location is great -- connected to the Shimbashi train station by underground walkway. Just two quick stops from Tokyo Station, and a few stops from Shibuya in the other direction. It's in walking distance to the Tsujiki Fish Market. The hotel is clean, with an average size room, and nice size bathroom by Japan standards. The bar downstairs has happy hour everyday, which is nice. The breakfast buffet was not the best, but manageable. The power outlets are not conveniently located in the room.

Excellent friendly staff. They give you these white chocolate covered pecans when they clean your room which are to die for. You can also buy boxes of them to take home. I bought 10! Excellent location to the transportation stations. Taxis wait right out front. Lots of eateries nearby, including a Starbucks. Sato at the front desk was by far my favorite. He was so nice & informative. We spent 10 of our 16 days in Japan here. They were helpful to keep our luggage as we only took a duffle bag to Hiroshima & planned to come back. Rooms are small but would still stay again. Hot water is piping hot, which I love & vending machines located on every floor. Family Mart is also nearby so that's always a plus & a must. We ate some of the best foods in Japan from Family Mart. Definitely missing the quality & attention to detail that Japan has mastered in everything they do. Can't wait to go back.

Rock hard beds, the room smells like feet, a view of a train track. The only reason to stay here is the subway is right below with many options.