Hotel Villa Santa Catarina

We liked everything about this hotel. It was in a good location between the lake and the town so very easy to get around ||There are two swimming pools, and a great garden area ||The dining room area is colourful, the staff very good, and cocktails and food very good.||Our room was spacious,the bathroom does not have quite enough space for everything ||The balcony overlooking the pool an amazing place to sit

It is a pleasant hotel. There is no fan niether aircondition so it might be challenging on hot day and nights. The bathroom is basic (2-3 stars) level. The hotel restaurant is fine with fare prices and staff there are very nice and polite with good service. Note that it is away from the main city Panajachel so it might be challenging to get tooktook in fare price to and from the city. To the city it is harder since ther is not mach competition but back it should be easier to bargain (50.. for complete tooktook...)

Quiet village unless it was festival time 25, 26 November when the band played to midnight. We had a basement room so no view at all. Pool table. Not much in the village.

Santa Catarina Palopo is a bit off the main circle around lake Atitlan and cannot even be accessed by public boats, only more expensive private lanchas. The other option is a tuk-tuk to reach it from Panajachel in around 15-20 minutes. The hotel is very close to the waterfront and the first level rooms offer great lakeviews. |This tiny village is home to some of the best weaving in Guatemala and such artisanal work is the main decoration around the hotel giving it a real authentic feel. Staff spoke some minimal English but knowing Spanish is definitely a huge plus here. This would be a great place for guests who don’t want to wonder around much, just enjoy lovely hospitality surrounded by lakeviews and mountains for a few days.

The accommodation looks just like the pictures – the room was clean, and there were some nice shared spaces with options to play ping pong and billiards. However, there were a few downsides. The room didn’t have blackout curtains, so it got very bright as early as 5 AM. The front door was quite thin, and there was constant noise coming from a generator house next to the room. The staff were professional, but we didn’t feel the genuine friendliness we’ve experienced in other places. Breakfast was decent, though it felt a bit soulless and was relatively expensive for what it offered.

This is a beautiful location and the hotel is picturesque. The pool was the highlight for my two children, especially the thermal pool. While we had a nice stay, I think it is important for other families to know that the rooms are small and the "semi-matrimonial" beds are even smaller. They are not meant for two adults, at least not comfortably. What was most upsetting was that once we saw the size of the beds, we requested a separate roll-away to be brought in and they said it would be a charge of $20/night. This was never disclosed to us, even though when we made the reservations we specified that we were 4 people (2 adults and 2 children). I asked why the posted sign in the lobby stated the charge was $15, but they still insisted on charging $20 per night for the one bed. Management did not seem to hear my suggestion. While we enjoyed our stay and the restaurant staff was wonderful, we were disappointed in the extra charge and lack of response from management.

Cons- The room i got is apparently for 4 people, 2 people in each bed but the beds are so small two people DONT fit in the bed, the tv in the room is extra small? DEF not like the pictures. Restroom needs some remodeling the flooring is the same in the room as the bathroom which gives an allusion that it’s the same floor but isn’t and made me fall badly! The warm pool is really small everyone goes to it it’s 3 inches deep and that’s all! The Wifi is really bad i had to go twice to the front to ask for them to come look at the service in our room, apparently it was solved but the wifi keeps going out! the food at the restaurant isn’t all that! the service at the restaurant isn’t good as we’ll. there is NO safe box in the room, phone in the room, or ac! Pro- the view is gorgeous update: the breakfast is good

A lovely setting on the shores of the lake. The hotel is also located in pretty grounds with a big outdoor swimming pool surrounded by trees, cactus and lawns. It’s also a short walk to the main square of the town and to the lake.||All the guest rooms overlook the pool and have an outdoor covered balcony with outdoor furniture.||The rooms are rustic in design but quite comfortable. There are two single beds & a desk & chair. The bathroom has a large walk in shower. There are minimal amenities. But the room is very clean. There is a Tv but only has a few local channels. There is wifi around the property stronger near reception but not great in the guest rooms ||Breakfast is a set menu and changes a bit each day. It’s all tasty. Staff do their best & are friendly.