Kimberly Faith R.
Yelp
HORRIBLE experience. First of all, you should know that this hotel is in the hood. It is behind the train station, which we come to learn, means it's the drug and prostitution area of town. In less than 24 hours, we saw numerous people on the street strung out on drugs, someone smoking a crack pipe, and a drug deal taking place. It is disasterously messy, with trash everywhere after a night of partying. We heard people partying until 4AM!!!! Could not sleep because of all of what was going on, INCLUDING a baby crying outside until 4am!!!
The hotel itself - service was horrible. It was like we were an inconvenience any time we asking a question.
We were on the 6th floor, and there are NO ELEVATORS. We had seven pieces of luggage and had to climb 88 stairs multiple times. It was terrible.
The rooms had very strange, dark energy. It also felt dirty and gross. The decor is tacky, and there is mold on the walls in the bathroom.
Between the area and hotel, I have PTSD when it comes to Hamburg, and have no desire to ever return to the city, let alone the hotel. THUMBS DOWN ALL THE WAY