Emily H
Google
We had a wonderful experience at Villas Flamingos! We arrange the airport transfer through the hotel and it made arriving stress free, our driver was waiting for us as soon as we arrived, the ferry ride easy and the atv taxi on the island was ready and waiting once we got to the island. Check in was quick, they brought our bags to our room for us. A welcome drink would have been a nice touch, just a suggestion to the hotel.||We stayed in the cacao room which was gorgeous! It felt private, we had a huge terrace and outdoor shower and great ocean views. It was clean, had nice amenities (robes, bathroom toiletries, blowdryer, water), AC, and the bed was comfortable. We never used the jetted tub in our loft area, we really liked this room for the privacy and terrace. I thought the water pressure in the shower was great an we had really hot water. ||The property was beautiful and felt well taken care of and clean. Every morning there were guys cleaning up the sargassum, they cleaned our room every morning and I saw them constantly cleaning and maintaining other areas of the property. We're on an island and it's not going to be spotless, that would be impossible with the seawater and sand. There were raccoons, iguanas and lizards, for the most part they leave you alone, I liked having them around. ||The complimentary breakfast was tasty and appreciated. Service was super slow and unorganized but, we're on island time and you just have to ask for things multiple times. It was annoying a few times. I would say a few different options could be added to the menu, like a breakfast burrito would be good or Mexican pastries. Also, Mimosas are included with breakfast, it's not on the menu and there were a few other things I saw other people order that weren't on the menu like bacon and different beverage options. If you want it I guess just ask and see if they have it. |Lunch and dinner was also really good at the hotel. I loved the shrimp tacos at lunch. ||I wish the hotel had a concierge service, we asked the front desk where to eat one night and they just told us that it was too early to eat. We tried to book a snorkel excursion and they weren't sure if it was still happening because of weather that was coming in; it then got cancelled and we weren't notified until I asked the front desk what was going on. It would have been nice to have a dedicated person (one who spoke English) to help with excursions and dinner reservations and such. Maybe it's because we're visiting off season. ||Holbox was such a beautiful island. We loved the location of Villas Flamingos, it was so quiet and peaceful, only a 25/30 minute walk to town. It was so easy to walk to town, we had an amazing dinner at Viva Zapeto, Mandarina (at Casa Torgugas) and a great lunch at La Bamba and Holbox Magico. We took the bikes out and biked to Playa Punta Cocos and saw flamingos. The bike ride was hard, the streets have a ton of pothole lakes, we didn't take the best route there and we didn't plan it well but, it was a fun adventure. ||Overall I'd definitely stay here again and totally recommend this to everyone who asks! Also, my partner proposed under the full moon at the resort and I turned 40 at the resort, both made this visit of ours extra special.