Valle Místico Hotel Boutique

Somehow a hotel with basic services and a nice garden. Lousy service and poor attention. Never a smile. The road to the hotel, simply off road far from any important attraction.

The staff is doing their best effort to make the guests feel comfortable. The garden and the view are great. Rooms are nice and clean. HOWEVER, the location is one of the worst parts about this hotel. It’s super remote and if you don’t have a car you basically have no option but to walk for one hour to the town or to spend around 800 pesos per day for taxis. Some taxis might even refuse to take you there because the road is extremely bad. I paid on taxis what I paid for the accommodation. There’s nothing around, not even a small shop. The location caused so many inconveniences. I suggest you look for another place, there are plenty of quiet hotels like this one in much better locations. Also, I think it’s not good value for money. The included breakfast was very expensive and very basic (eggs with bacon, a coffee and a juice, super small portion)

The concept and remote location is ideal for anyone wishing a quiet and relaxing getaway. The view is wonderful and worth being a few minutes outside the town center. The rooms include a kitchen and bathroom and if you stay in an upstairs room, you have a lovely balcony, hammock included! The staff is incredibly friendly and attentive. The only reason for not giving a 5-Star rating is there are some details that need addressing, such as the common area furnitures - pool area, garden area, etc. Also, the fridge, when plugged in is quite noisy. But, other than that, I would definitely stay here again!

Complicated to rate this hotel, it's very nice, no doubt, very nice views, the cooker cooks very good, rooms are mostly clean, the terrace is very nice and comfortable, the surroundings are very quiet, people working there are very nice and they try to help all the time. What I didn't like, it's very far away from the city center (20 minute drive), the street to get there is very bad, the fridge was very dirty and if not then very old and looked dirty. The kitchen is not functional (is already explained at the hotel details, no question) so why is it there? The door in the bathroom can't be closed from inside. Some details in the bathroom like paint could be retouched. The toilet could be nicer if we are paying so much already over 7000 pesos for 2 nights. The swimming pool was very disappointing, the paint on the ground is very old, the water is very cold, the Jacuzzi water could be clearer, for my perception a little bit dirty. The breakfast included is just sweet bread, fruit and coffee (for the price? Seriously?). Carpets on the sleeping room could be better, it looked old/dirty, not sure. No hairdryer on the room. I expect normally way more for a 4 stars hotel.

My wife and I have traveled extensively around the world in all but two continents (Australia and Antarctica). We were looking for a place to work remotely in Mexico for a month and a friend recommended Tepoztlan. After some research we found this beautiful Casa Valle Mistico which is one of the units that is associated with the Hotel Valle Mistico.||||I know this sounds like an exaggeration but in all of our travels this two-story house is one of the top two or three most special places we have stayed. The view we wake up to each morning is spectacular, and the details that the architect and owner, Nora, put into the home are incredible. I am sitting on the back porch as I write this looking at a spectacular sunset over the town of Tepoztlan and the mountains beyond. The view takes my breath away several times a day.||||We feel very integrated with the hotel and have enjoyed their new chef, Noe, who is excellent. The staff has been so nice in every way and are so friendly and accomodating. And the owners Nora and Antonio have huge hearts and have made us feel like family.||||A couple of tips that you might not get from everyone: ||||- We took a cooking class from Noe, the chef, and it was one of the highlights of the trip.||- We signed up for a Temazcal (like an indigenous sauna/sweat lodge experience) and it was well worth it||- You can walk along the base of the mountains on the old Camino a Santo Domingo past beautiful properties and this is a must. You can take a bus or taxi back after shopping at the market. Make sure to have a meal there.||- We recently discovered that there is a MiniCombi bus that leaves once per hour from a spot on this road very close to the hotel that charges 8 pesos per person - make sure you do this at least once. Fun to see the locals greeting each other as they board the bus.||- The hotel was helpful finding us a guide to take us exploring some of the great hiking trails.||||Needless to say, we highly recommend this wonderful spot.||||Tim and Jane

For the price, I expected more. The pictures of the rooms are misleading - its more like a "hut" than a "villa". You will probably have to kill a few insects inside of your room by the end of the night. The road to get to the hotel is rough but passable. The view and the common area, however, is spectacular. The restaurant's food was average but the service was excellent

I went to tepoztlan for a weekend with my boyfriend, looking for a quiet and beautiful place to rest and relax. After searching a lot, and finding some hotels that we didn't like at all (they were too fancy or too simple), we finally found a room in Valle Mistico. What a great choice!||||The place is just amazing, rooms are comfortable, every where has an amazing view and the service was absolutely perfect: always very kind and attentive, but not invasive at all! Special congrats to the waiter Ricardo: a very, very nice mexican who works there.||||We would definitely come back! Highly recommended for those who are looking for some rest and peace, in an awsome place!

Villas Valle Mistico is absolutely beautiful. Possibly the best view of the majestic mountains around (and we've seen many!), beautifully laid out, gorgeous architecture, lovely, peaceful setting in every way. Each room has plenty of privacy and the ones on higher ground/second level have mind-blowingly unbelievable vistas. (Our room was possibly the least ideal, but we made a late reservation and only for one night and it was still lovely and private). BUT - the food is horrendous (we love Mexican food and don't ask for a lot - but this was the most tasteless, bland Mexican food we have ever had our lives), the service was atrocious (way under staffed, no manager to be seen, no one speaks English (we don't care, we speak enough Spanish, but if you care -), the pool and jacuzzi were filthy, the pool was freezing and the jacuzzi luke warm, and we had a leak in our toilet which filled our bathroom with toilet water (yuck!). They did come to "fix" it, but it just continued to leak after. Further, we had to leave at 9am the next day to catch a plane and breakfast was STILL NOT OPEN. (That was actually lucky for us because we got to eat a delicious breakfast on the road, but still, breakfast not open by 9am??). ||||We LOVED LOVED LOVED the setting, the view, the architecture, the landscape, and would LOVE to come back next year when we will again be in Tepotzlan, but we just can't. The food was too bad (again, we are so forgiving with food, but this wasn't just not good, it was bad) and the pools too dirty and cold. ||||P.s. Its very far from anything (again, we knew this and liked this), but this makes food an issue.