Hotel Warszawa in the Prudential Building

An outstanding hotel experience overall. The architecture is gorgeous, and the rooms are luxurious. We must commend Viktor from the restaurant team. His professionalism, efficiency, and kind demeanor were flawless. True five-star service that made us feel exceptionally well looked after.

Not sure this is a five star hotel? I understand that mistakes happen but… - fire alarm goes off at 5am and the entire building evacuates. No fire happened, it was a system failure (things happen I suppose?) - fire alarm then goes off again briefly at 7am, and went off briefly at 3am - internet goes down for the entirety of the preceding day. No immediate fixes. People who are there for work struggle to join meetings - no one available at ground level to ask a basic question about cafe options (for an in person meeting). Then get told there are no places open for coffee at 4pm which delayed my meeting significantly. - no one comes to clean my room - I phone down to try get some extra shampoo, and no one picks up the phone so I have to wash my hair with body soap… - i hosted a dinner for 25 people at their restaurant. The communication back and forth was extraordinarily painful just to secure the booking. - to be balanced, the spa is very nice - heated pool which I appreciated for exercise. Really want them to do better here. Warsaw is a beautiful place and deserves a solid premium hotel.

Hotel Warszawa is simply incredible – without a doubt the best hotel experience I’ve had in Warsaw. I stayed in a balcony suite on a high floor and the panoramic views across the city were absolutely breathtaking. The room itself was stunning, spacious, and designed to perfection – truly the kind of hotel room you dream about. The breakfast buffet was another highlight. Everything was fresh, beautifully presented, and constantly replenished by attentive staff. You genuinely want for nothing here. The service throughout the hotel was outstanding, making the whole stay feel special from start to finish. I couldn’t recommend Hotel Warszawa highly enough – a perfect choice for anyone looking for luxury and comfort in the heart of Warsaw.

Very well located, quiet rooms and amazing spa facilities. Overall good stay, with a few quick fixes to consider: Curtains don’t prevent sunlight from entering the room in the morning. Breakfast was good, but much better to leave coffee and tea as a self service (like on Sunday morning, vs the rest of the week). One of the elevators was out of order for a full week, which made the waiting time quite long.

This hotel was more than worthy of its five stars. The interior, the service, the professional and friendly staff—everything was exceptional. Both restaurants are truly top-notch! The massages in the spa were well and professionally performed. And the building, with its historical background, completes the experience. Truly outstanding and worth every cent.

First-class stay downtown: marble floors, silk sheets, service that bows and means it. Every room feels like a suite; breakfast brought to bed if you want. Zero complaints-just pure indulgence. And the bar? Curated row of top-shelf whiskies, rare drops, the pricey stuff-but the bartender poured mine like he’d waited years to serve it. Same smile, same magic. Five stars.

An excellent hotel. Wonderfully designed. Accommodating Staff. Incredible spa including quiet pool, steam room and sauna, and a relaxing salt room. My room was spacious, comfortable, tastefully furnished, and had an incredible view of Warsaw. Highly recommended.

Nice unique hotel, very stylish but sometimes this is not 100% ergonomic. Nevertheless nice to stay there, make totally sense. I would recommend to upgrade the sauna as now it is not balanced with the level of the hotel and restaurants.