Hotel Warszawa in the Prudential Building

Hotel Warszawa is a splendid example of how history and modern luxury can not only coexist, but get along famously. Housed in the iconic, reborn Prudential skyscraper, this five-star hotel manages to feel both grand and reassuringly comfortable. The design is striking yet tasteful, with interiors that whisper elegance rather than shout it. The rooms are wonderfully comfortable — the sort that make you briefly consider cancelling your plans just to enjoy them a little longer. The service is exemplary: professional, courteous, and delivered with a calm confidence that makes everything feel effortless. Nothing is too much trouble, and everything is handled with a smile that feels genuine rather than rehearsed. Breakfast deserves special applause. Generous, beautifully presented, and thoughtfully inclusive, with excellent gluten-free options — proof that luxury and consideration can happily share the same table. The wellness area is another strong point. The spa and indoor pool offer a welcome retreat from the city, ideal for unwinding after a day of sightseeing or important-looking business meetings. Add to this a central location that makes exploring Warsaw refreshingly easy, and you have a hotel that truly understands its guests. Hotel Warszawa is refined without being stiff, luxurious without being showy, and memorable without trying too hard. A stay here feels less like a booking and more like a well-made decision — one you’ll be quietly pleased with long after check-out. Highly recommended.

I rarely give reviews but this is really fantastic!!! From the rooms to the spa to the breakfast it was honestly perfect! The price is more than fair! The staff is very qualified and forthcoming! Random requests were met immediately! The spa area lets you relax and invites you to stay for long! If I had to make a tiny tiny suggestion (by no means necessary), it would be great if there was more water and maybe some nuts or tiny snacks in the spa area. All in all I would highly recommend coming here!

This hotel answers the definition of a 5 star hotel by all means. Rooms even have heated floors on the bathroom which was very nice considering the weather. Spa with sauna and heated pool was available with free access. Room service delivered us free water and sweets to the room every evening without even asking. At the end it’s affordable stay in a luxury standard. I would definitely come back here!

Everything was perfect in this hotel. I particularly appreciated the excellent mattresses. I often habe trouble sleeping in hotels, but here everything was fine with good pillows. A beautiful and spacious bathroom. Very friendly and professional staff...maybe the only downside was that our room wasn't bright enough, it was a little too dark

I had a very positive experience with this hotel. Even though I only called to cancel my reservation and did not send a written email confirmation, the team was extremely flexible and understanding. They did not have to refund the payment, but they still did so as a gesture of goodwill. The staff handled the situation professionally and with empathy, which I truly appreciate. Thank you for your support and fair approach — it made a stressful situation much easier.

Excellent location. Walking distance to main and key central areas. Walking distance 15min from Central Station. Great rooms. Nice 6th floor restarant. Still a bit old school habits of a bygone time they require actual 500pln deposit for the room instead of a credit card imprint even with full prepaid reservation. Slow to return the money. Breakfast was very nice. But the café and lower areas were blocked both days for private functions so limiting any choices for a mid day meeting with business guests. Limited seating in the lobby / reception area. Strange layout.

Not sure this is a five star hotel? I understand that mistakes happen but… - fire alarm goes off at 5am and the entire building evacuates. No fire happened, it was a system failure (things happen I suppose?) - fire alarm then goes off again briefly at 7am, and went off briefly at 3am - internet goes down for the entirety of the preceding day. No immediate fixes. People who are there for work struggle to join meetings - no one available at ground level to ask a basic question about cafe options (for an in person meeting). Then get told there are no places open for coffee at 4pm which delayed my meeting significantly. - no one comes to clean my room - I phone down to try get some extra shampoo, and no one picks up the phone so I have to wash my hair with body soap… - i hosted a dinner for 25 people at their restaurant. The communication back and forth was extraordinarily painful just to secure the booking. - to be balanced, the spa is very nice - heated pool which I appreciated for exercise. Really want them to do better here. Warsaw is a beautiful place and deserves a solid premium hotel.

An outstanding hotel experience overall. The architecture is gorgeous, and the rooms are luxurious. We must commend Viktor from the restaurant team. His professionalism, efficiency, and kind demeanor were flawless. True five-star service that made us feel exceptionally well looked after.