Hotel Waterloo & Backpackers

Closest Hotel to the Interislander Ferry, bus and train station. The front-desk and cleaning staff are nice and friendly. I stayed in a Single Ensuit Room (most affordable hotel for this type of room) and the experience was lovely. You get provided towels, drink sachets and sugar with this type of room. No toiletries provided though, only liquid soap. The room consists of a small desk & chair, single bed (not the comfiest, but good enough) bedside shelf, microwave, heater, and kettle. The cleanliness was good, the only complaint would be some green mold on the bottom of the shower door, but good otherwise. Noise wise, my room neighbours were nice and quiet, but the city traffic can be quite loud (although you can solve it by closing the window). The kitchen is very big and has most necessary utensils and pots (no can opener though). The lounge looked nice but was smelly. Overall, I would recommend this specific type of room in this hotel, and would stay again.

If you drop off from bus, this backpackers is the closest place to stay. 3 mins to walk. And they have big new fancy(compared to the facilities n building) locker room instead of free luggage room. Which can be good or bad. 😀 i had nothing much to complain, honesty had good single night stay.

As advertised、all confort、easy check in and out.Could use the lockers for free to store my bags as I arrived before the check in time. Overall clean、the towel had a few stains、and the soap dispenser in the bathroom was empty for the 3 nights I was there. Good location、safe stay、good value.

The hotel is 1 minute from bus and train station ideal for early departures. Staff super helpful and friendly. Free locker storage for early morning arrival. Rooms clean and comfortable. Kettle and microwave but no fridge. Just needs a make over. In our room window would not shut but staff happy to give us a fan heater. Shared kitchen and laundry available. Overall a good value stay.

The location was great. Very easy to get to a lot of places. And the train, and bus station. Perfect location if you just want to walk around and see what you can find. Parliament is right close by, cable car is walking distance and then you can catch a shuttle to Zealandia. Walking distance to sky stadium. Walking distance to Te Papa museum and the waterfront. Shops and supermarkets also in close proximity. As for the accommodation itself, The main dining room was always smelly. The bathroom in the bunk room had a leaky shower which made the floor soaking wet and slippery. It was a closed off shower (meant to be). The ventilation in the bathroom was a small window. There’s nowhere to put your personal belongings when using the facilities, other than the floor which ends up drenched. The water temperature was only burning hot, no cold or warm. Felt like unsafe standards. The sink also only did hot water. You have to hire towels if you didn’t bring your own. Which was not mentioned before arrival. There was one bath mat for a 6 person room. And it was soaked. No hand towel either. There was also no toilet paper or spare rolls easy to access. The bunk was wobbly and unstable. The mattress was so thin you could feel the bed wires underneath. The pillow was pointless as well, very thin. The room felt unclean also. Reception was rude and made me feel like I wasn’t worth their time when I approached with questions. There was another bathroom down the corridor from my bunk room, but it was in worse state than the one in the bunk room. Neither felt usable. The bunk room was small and very limited space for personal belongings. Wouldn’t recommend if you are going to stay as a family, or even solo as it just doesn’t feel welcoming or clean. I traveled solo and was there for a number of days, and no one spoke to me directly. So wouldn’t recommend if you are tying to meet new people. Just doesn’t give a friendly vibe at all.

Stayed in Room 507 for 1 night and it was great, eventhough the room door keeps opening after being tightly closed. Had to block it with the room table. I had the room to myself, enjoying my sleep and the cool night breeze. It is a 4 beds mixed dormitory with an ensuite and 2 mini wardrobes. Ideal for any solo traveler or group. The front desk personnel (2pm-13/12/25) seems to have formed an opion against me, putting me to wait for more than an hour when it was empty, claiming to be busy on the computer. Saw 2 individuals and 2 other groups, who just came in and got served for the same service that I requested. I'm always eager and grateful to learn. A person's work ethic or calibre reflects more on themselve, and nothing to do with the one being served (customer).

Stayed in Room 326 on the third floor. Thanks to Trip.com for their reliable app and affordable prices. Reliable location opposite the main transportation centre, land and sea across the Cook Straight to South Island. This is a 6 beds (3 bunks) mixed dormitory room with an ensuite. Amenities such as the huge dining area, kitchen, and TV room are commendable Great room for a group and ideal for any type of traveller.

For the price this place is great. Clean, comfy bed, soft towels, tea & coffee making facilities, quiet and right next door to the railway station (we had a double room with private en-suite) Yes it was all a little bit tatty but it was clean and the great value for money.

It's not nearly as nice as the places outside of big cities we stayed in, but this made sense for a city hotel/hostel. The outside is impressive, but the inside is pretty dingy and run-down. The room contained 2 bunked beds and a desk. There were 3 inner doors off a shared little atrium area with a door from the main hall. The doors went to 2 guest rooms and a shared bathroom with an impressive freestanding bathtub. You need a key to get into the building at night. It's nice there's security, although it didn't seem hard to tailgate in. The "free wifi" only means an hour, but it was per device, so it was sufficient. There's an elevator, although it's ancient. There are lockers for storing bags, and it was maybe $4-6 NZD to store bags for several hours. The place is completely unimpressive, but it gets 3 stars because of the location, which is very convenient: it's right across the street from the Bluebridge Ferry terminal, and right down the street from all of the government buildings. It's maybe a 20-30-minute walk to Te Papa. It's very walkable to places to eat. There was a decent amount of metered street parking around and available.

This hotel/hostel is a decent place for people who are travelling by train into Wellington and are looking for low cost accommodations. The main train station. (Wellington terminal) is across the street from this hotel so it is convenient if you are arriving into Wellington by train. The first night I was in the 20 bed dorm for only night and found the room to be very crowded but the bed was comfortable and I slept well (so no complaints). I switched to a single room with a shared bathroom for the last 2 nights and I liked that a lot better. It was small, clean room with a tv and it was quiet and I slept well so I was definitely satisfied with it. The hotel is no frills and I was looking for a place to sleep that I could afford so it fit the bill for me. If you are looking for luxury and something more modern this probably not ideal for you. I liked the retro art deco design although for some might feel it is outdated and worn. Customer service at the front desk was overall pretty good. There are 2 computers in the common area which were free to use and they had internet access (they slow but functional). A bar and small cafe that serves food downstairs and fast food restaurants are very nearby. A good place for those on a budget and want a place by the train station and not interested in frills.